Official 888 Poker Support Thread

[888Rep]

Hello,
It’s that time of the year again when 888poker pulls off the covers and reveals a superb summer treat.
On 23 June, we’re launching our Freeroll Splash Party featuring massive freerolls every day.
With over $1,000,000 in prizes including a $500,000 Freeroll on the menu, this is one series you don’t want to miss!
Some of these free tournaments are daily, while others happen every week:

• Daily - $1,000 Jacks Speedslide Freeroll, running 3 times daily Monday – Saturday.
• Weekly - $3,000 Queens Aqualoop Freeroll, running 3 times every Sunday.
• Final Freeroll - $500,000 Kings Kamikaze Freeroll, running on 23/9-27/9/2021.

For full information click here

 

[Kinnenseee]

Heya,888rep you good?

I predicted the 8 footiegames correct so won 747 dollar I think it was.

That was the nice part.

I then made a withdrawal request for 700 dollars on the 20th. See screenshot

A while ago my mate that I play with sometimes gave me a tenner credit from his prepaid credit card. This triggered something in the system and support asked me to upload a pic of the card and everything and transaction reports.

Which was already a pain in the ass cause they could clearly see it was a temporary card as that was also the name added as name. Anyway my friend provides it, then then want another transaction report. Also done.

Then all of a sudden as you can see roughly 80 dollars gets transferred. I get a mail on the 23th that my account is now verified again.

So I think nice rest of the money will come shortly. Which obviously didn't happen so ask them in the mail traffic I had with support twice, no response... Asked live chat they say takes 72 hours.. we started the withdrawal on the 20th a portion is already paid out. What's the delay of sending the rest.. tomorrow is Friday but have a feeling no that if I don't try something it will be lifted over the weekend to my much better account and then takes another couple days to arrive in bank..

So would be kindly appreciated if you could ask the team wtf is with the delay and be so kind to just release the money tomorrow..which then already took way longer then it should.

My name on 888 poker is kunnenseee wvawva34@gmail.com

Send me a pm plz for the screens, just signed up am restricted

 

[puzzlefish]

Hello,
It’s that time of the year again when 888poker pulls off the covers and reveals a superb summer treat.
On 23 June, we’re launching our Freeroll Splash Party featuring massive freerolls every day.
With over $1,000,000 in prizes including a $500,000 Freeroll on the menu, this is one series you don’t want to miss!
Some of these free tournaments are daily, while others happen every week:

• Daily - $1,000 Jacks Speedslide Freeroll, running 3 times daily Monday – Saturday.
• Weekly - $3,000 Queens Aqualoop Freeroll, running 3 times every Sunday.
• Final Freeroll - $500,000 Kings Kamikaze Freeroll, running on 23/9-27/9/2021.

For full information click here

Is anybody having any issues getting their freeroll tickets for completing the challenges? I haven't gotten any other than the initial three for the $1k freeroll. Playing casino and cash games daily but no luck with anything for the promotion.

 

[Aguimonteiro]

Hi, I'm trying to download it from the cardchat link here to get the bonus, but it doesn't work! can someone please help me?

 

[orsino12]

Is anybody having any issues getting their freeroll tickets for completing the challenges? I haven't gotten any other than the initial three for the $1k freeroll. Playing casino and cash games daily but no luck with anything for the promotion.

You are not the only one, I've done multiple challenges per day since it started and got 0 tickets except the 3 free ones to start the promotion.

Nothing shows up under "challenges" either, I figured there would be a progress bar for each challenge.

 

[888Rep]

Is anybody having any issues getting their freeroll tickets for completing the challenges? I haven't gotten any other than the initial three for the $1k freeroll. Playing casino and cash games daily but no luck with anything for the promotion.

Please post your poker user name when you have an issue as it's not in your cardschat profile.

Thanks

 

[888Rep]

You are not the only one, I've done multiple challenges per day since it started and got 0 tickets except the 3 free ones to start the promotion.

Nothing shows up under "challenges" either, I figured there would be a progress bar for each challenge.

Have you mailed support@888poker about this?

EN- https://www.888poker.com/terms/freeroll-splash-party/

RU- https://ru.888poker247.com/terms/freeroll-splash-party/,


Thanks

 

[Risto234]

Is anybody having any issues getting their freeroll tickets for completing the challenges? I haven't gotten any other than the initial three for the $1k freeroll. Playing casino and cash games daily but no luck with anything for the promotion.

You are not the only one, I've done multiple challenges per day since it started and got 0 tickets except the 3 free ones to start the promotion.

Nothing shows up under "challenges" either, I figured there would be a progress bar for each challenge.

888 as it is finest. From their support thread in 2+2 ...

"They said they are not having any issues with this promotion and the volume of players joining has increased daily since it began.If you have a specific issue yourself then please contact support@888poker.com and they will gladly assist you.

terms are here,
EN- https://www.888poker.com/terms/freeroll-splash-party/

RU- https://ru.888poker247.com/terms/freeroll-splash-party/,

Thanks"

 

[888Rep]

My username is puzzlefish.

Please contact support@888poker.com as they said they will deal with this issue on an individual basis.

Thanks

 

[888Rep]

Heya,888rep you good?

I predicted the 8 footiegames correct so won 747 dollar I think it was.

That was the nice part.

I then made a withdrawal request for 700 dollars on the 20th. See screenshot

A while ago my mate that I play with sometimes gave me a tenner credit from his prepaid credit card. This triggered something in the system and support asked me to upload a pic of the card and everything and transaction reports.

Which was already a pain in the ass cause they could clearly see it was a temporary card as that was also the name added as name. Anyway my friend provides it, then then want another transaction report. Also done.

Then all of a sudden as you can see roughly 80 dollars gets transferred. I get a mail on the 23th that my account is now verified again.

So I think nice rest of the money will come shortly. Which obviously didn't happen so ask them in the mail traffic I had with support twice, no response... Asked live chat they say takes 72 hours.. we started the withdrawal on the 20th a portion is already paid out. What's the delay of sending the rest.. tomorrow is Friday but have a feeling no that if I don't try something it will be lifted over the weekend to my much better account and then takes another couple days to arrive in bank..

So would be kindly appreciated if you could ask the team wtf is with the delay and be so kind to just release the money tomorrow..which then already took way longer then it should.

My name on 888 poker is kunnenseee wvawva34@gmail.com

Send me a pm plz for the screens, just signed up am restricted

Has this been sorted out for you?

Thanks

 

[Kinnenseee]

Has this been sorted out for you?

Thanks

Nope

 

[888Rep]

Heya,888rep you good?

I predicted the 8 footiegames correct so won 747 dollar I think it was.

That was the nice part.

I then made a withdrawal request for 700 dollars on the 20th. See screenshot

A while ago my mate that I play with sometimes gave me a tenner credit from his prepaid credit card. This triggered something in the system and support asked me to upload a pic of the card and everything and transaction reports.

Which was already a pain in the ass cause they could clearly see it was a temporary card as that was also the name added as name. Anyway my friend provides it, then then want another transaction report. Also done.

Then all of a sudden as you can see roughly 80 dollars gets transferred. I get a mail on the 23th that my account is now verified again.

So I think nice rest of the money will come shortly. Which obviously didn't happen so ask them in the mail traffic I had with support twice, no response... Asked live chat they say takes 72 hours.. we started the withdrawal on the 20th a portion is already paid out. What's the delay of sending the rest.. tomorrow is Friday but have a feeling no that if I don't try something it will be lifted over the weekend to my much better account and then takes another couple days to arrive in bank..

So would be kindly appreciated if you could ask the team wtf is with the delay and be so kind to just release the money tomorrow..which then already took way longer then it should.

My name on 888 poker is kunnenseee wvawva34@gmail.com

Send me a pm plz for the screens, just signed up am restricted

Sent this over for you.

Regards

 

[Kinnenseee]

Sent this over for you.

Regards

Will see if someone wakes up over there.. would like my money by now.

 

[orsino12]

It looks like the Splash Party challenges have been fixed for me.

I got home to find 6 new Speedslide tickets and just to make sure I did a challenge and got credit for it...

 

[bapfel]

solution for game history

Please send all the details to support@888poker.com and they will advise you.

Thanks

Yes, they helped me, a deletion and reinstall of Java and the 888 software helped.

Thanks

 

[888Rep]

????

You need to contact the cardschat admin regarding their link.

Thanks

 

[888Rep]

It looks like the Splash Party challenges have been fixed for me.

I got home to find 6 new Speedslide tickets and just to make sure I did a challenge and got credit for it...

Nice one.

 

[puzzlefish]

Nothing yet for me with the Splash Challenges.

 

[Aguimonteiro]

You need to contact the cardschat admin regarding their link.

Thanks

thanks

 

[Suns of Beaches]

hello dear rep

whenever i try to go on 888.com to download the software or the App, it automatically puts me on 888.de and i cant download the .com software or app. i tried now many things, also through the link here but still i land on 888.de. this makes zero sense because im playing from mexico. please help its becoming extremly frustrating.

 

[888Rep]

hello dear rep

whenever i try to go on 888.com to download the software or the app, it automatically puts me on 888.de and i cant download the .com software or app. i tried now many things, also through the link here but still i land on 888.de. this makes zero sense because im playing from mexico. please help its becoming extremly frustrating.

Please contact support@888poker.com and they will advise you with this issue.

Thanks

 

[puzzlefish]

For anyone else having issues with the Splash promotion, once you contact support they will verify that your account has the promotion activated on it. Once that happens it is up to you to keep records of what challenges you completed in the past and when they were completed, if you want to have them add those tickets/credits to your account that are missing..

 

[SillentHunterZ]

Did someone win something else from the spin except freeroll ticket and 0.1$ blast ticket?

 

[puzzlefish]

Did someone win something else from the spin except freeroll ticket and 0.1$ blast ticket?

I used to occasionally win $16 and $5.5 MTT tickets for the Big Fish series in the past. Now I am on a stretch of many months of getting the freeroll ticket or $0.1 blast. Once in a while I may get a free bet or a casino Freeplay.

 

[puzzlefish]

For anyone else having issues with the Splash promotion, once you contact support they will verify that your account has the promotion activated on it. Once that happens it is up to you to keep records of what challenges you completed in the past and when they were completed, if you want to have them add those tickets/credits to your account that are missing..

To add to this, I am wondering how will 888 be tracking how many challenges we complete for the bigger freerolls, the 3k and the final freeroll at the end?