Official 888 Poker Support Thread

[edenman1]

That was just a glitch but if you quickly click on any of the other tabs like cash or blast etc and then click back on tournaments it should be ok.

Thanks

Thanks, but nope, no tabs work, no tourneys.. Im logged in ok, I can see my cash balance. But says OOPs, sorry, no tournaments available. I can play the web browser version I just discovered..

 

[888Rep]

Thanks, but nope, no tabs work, no tourneys.. Im logged in ok, I can see my cash balance. But says OOPs, sorry, no tournaments available. I can play the web browser version I just discovered..

Yes I see that also and have sent this issue over to the team for investigation.

Thanks

 

[Galette71]

888poker.com

remove my other version... reinstalled the last one on the site... and its the same problem on my laptop and not working either on the ipad..???

 

[FastOne]

I also have lots of problems with the lobby, almost the entire day, and it's only getting worse. Nothing seems to be working. And I have a token that expires in about 14 hours I guess, and I'm trying to use it and can't because nothing works: tournaments, SnGs, Blast...

 

[Galette71]

remove my other version... reinstalled the last one on the site... and its the same problem on my laptop and not working either on the ipad..???

its not working yet

 

[orsino12]

Add me to the list of people having trouble with the lobby.

It has been happening off and on all day, but mostly it was just for a few minutes then it would go back to normal, but now it has been down for over an hour.

It starts off with a blank screen with the spinning circle before eventually going to the Oops page.

I grabbed a couple of pics from my last attempt to get the lobby...

 

[Mezzzzzza]

Another for the list lobby is in and out cash game tab not loading individual tournament lobby’s not loading all over the place today!

 

[DubinaSergey]

Registered on February 25th at 888 Poker for a No Deposit Bonus. They gave 1 dollar and 2 tickets for 50 cents, I lost the tickets, but the dollar did not have time. (didn’t look that they give only a day for the game) So two days have already passed, and again 2 tickets for 50 cents are not given. What could be the reason? And how long will new tickets be issued?

 

[888Rep]

Add me to the list of people having trouble with the lobby.

It has been happening off and on all day, but mostly it was just for a few minutes then it would go back to normal, but now it has been down for over an hour.

It starts off with a blank screen with the spinning circle before eventually going to the Oops page.

I grabbed a couple of pics from my last attempt to get the lobby...

Apologies all and tech guys are working on it.

 

[888Rep]

Registered on February 25th at 888 Poker for a No Deposit Bonus. They gave 1 dollar and 2 tickets for 50 cents, I lost the tickets, but the dollar did not have time. (didn’t look that they give only a day for the game) So two days have already passed, and again 2 tickets for 50 cents are not given. What could be the reason? And how long will new tickets be issued?

You need to mail support@888poker.com and give them your poker user name and all the details and they will check it for you.

Thanks

 

[DaaBee]

Anyone else having trouble loading the tournaments in the lobby?

PC update - menu bar with no working link, Crash when you check Tourney history
The lobby in all games is a mess.Cannot register for games

Why 888 do you release updates with bugs/errors , test your code before you destroy your customers trust, thx

 

[Uranus]

I have problems with tournaments lobby.

Sometimes they are empty.

 

[JimTheBadger]

I just tried out 888 for first time this weekend. Was enjoying it but this is making me think that I should just play on ACR and Stars. For me software going down is a #1 issue. If you can't guarantee your software won't go down like this than its hard for me to trust this place for a consistent site to grind.

 

[3gdata]

In new Windows version of 888poker, I have problems with:

* tournament lobby (just a little bug—it hurts me, but not that much).
* adding notes to my opponents (no additional soft like H2N, HM, PT, 888caption or somewhat) when I have the ''do not show players' avatars'' checkbox checked, or when I have more than five tables opened (tourney 888poker table is minimized as much as possible, it has only minimal resolution). With this problem, it is really really hard to play, for example, four NL2 zoom tables + tourneys. It hurts me way more.
* autoupdating or returning to the old version (which is better for me personally).


NB: I couldn't care less about two active WMZ withdrawal requests, I just wanted to troll 888poker for a bit. Sorry ^=)

UPD: not sure whether you have the expression 'to troll someone' in English or not, I hope so anyway.

 

[3gdata]

than its hard for me to trust this place for a consistent site to grind.

Finally someone has said this thing. TYVM for that.

 

[3gdata]

I do not play with 888 poker.

Right now, I weigh an idea of not playing zoom, cash, tourneys up to $2, of playing only freebies and of not betting anything there (sportsbetting in live mode) for a week or maybe two. Just to not let them have their juice, even though they do not have that much juice from me and probably do not even care much about me.
Some sort of a strike. I don't want any one to repeat this and trust me I don't even think any one will do the same.
That's just my point of view.

Maybe I'll be waiting for a permanent ban by doing so but I'm sorry 888 I can take this any more and I have other places to play at.


Hard to say but… Regards.

 

[Cristopher]

why not put more tournaments in the week?

hi guys good luck for the ones who play the $ 50 freeroll

 

[SharkFinn]

I have two $12 tournament tickets on 888. I have checked the tournament schedule every day for the past 4-5 days and there are no $12 tournaments. Have these been removed from the new tournament schedule? If so, what is being done for customers that have tickets that can no longer be used?

 

[DaaBee]

New update seem to be working

PC Windows updated - New update seem to be working ( for now )

Lobby back to normal... fingers crossed. GL

 

[888Rep]

I have two $12 tournament tickets on 888. I have checked the tournament schedule every day for the past 4-5 days and there are no $12 tournaments. Have these been removed from the new tournament schedule? If so, what is being done for customers that have tickets that can no longer be used?

Asked for a solution for this.

Thanks

 

[888Rep]

PC Windows updated - New update seem to be working ( for now )

Lobby back to normal... fingers crossed. GL

Nice

 

[888Rep]

Right now, I weigh an idea of not playing zoom, cash, tourneys up to $2, of playing only freebies and of not betting anything there (sportsbetting in live mode) for a week or maybe two. Just to not let them have their juice, even though they do not have that much juice from me and probably do not even care much about me.
Some sort of a strike. I don't want any one to repeat this and trust me I don't even think any one will do the same.
That's just my point of view.

Maybe I'll be waiting for a permanent ban by doing so but I'm sorry 888 I can take this any more and I have other places to play at.


Hard to say but… Regards.

If you are unhappy with the site you don't have to play there ok.

 

[888Rep]

Finally someone has said this thing. TYVM for that.

You keep complaining about the site yet you still play here so maybe we are not that bad!

Regards

 

[888Rep]

PC update - menu bar with no working link, Crash when you check Tourney history
The lobby in all games is a mess.Cannot register for games

Why 888 do you release updates with bugs/errors , test your code before you destroy your customers trust, thx

I have problems with tournaments lobby.

Sometimes they are empty.

I beleive these issues are now ok.

Thanks

 

[Uncloggie]

You need to click on the cards above the players name.

Thanks

Yes, I finally found the "click zone" as I stated in my post - but your simple answer is not really true. It makes me wonder if you have even tried playing with it.

You have to click the middle lower half of the cards - if that player is holding cards - if not it is a nothing space (with avatars turned off) on the floor or table apparently. Also if the customer is showing their cards at the end of a hand, the cards move to a lower spot. Often a pop up with the player's chips and country also blocks this zone. Sometimes it takes many many clicks to finally get the pop up notes window.

The simplest fix is like I mentioned, return all the opponents click fields to notes , as it was, and just make the stacks in blinds button your own stack.

I am only trying to give feedback to make it the best game possible. This change has made it worse, sorry to say, even though I do appreciate the new feature. Thanks for listening.