Official 888 Poker Support Thread

8

888Rep

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Thanks for the tip. A day later, they sent me an apology by mail (after contacting them), and gave 2 tickets for 5 dollars, and 2 tickets for 1 dollars.

Thanks for the information, I received the withdrawal after 7 days. This time included: verification, weekend and March 8th. Which is pretty - not bad actually, and I plan to play in this poker room in the future.
Nice to hear it's all sorted for you.

Thanks
 
wlad20082009

wlad20082009

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the software isnt working i was stopped in the middle of a tournament it prompted me to say no internet which is wrong as im on here and then the mobile app isnt working either same says the same thing!

was in a tournament and will lose the money now....:mad:

EDIT: says opps somthing went rong try again later...
It doesn't work ! :mad:
 
Poker Orifice

Poker Orifice

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Honest opinion
the 'Spin' feature when you log in to 888. Seriously, why even bother with that? It's garbage. I don't play very much on 888 and even I have over 30 tickets.
Instead, why not give out 1/10th as many tickets and make them actually worth something?

Also, the player note feature is still not working for me ever since the update where it allows us to switch back & forth from bb's to chips (or cash). Because of it, I find myself not playing on the tables nearly as often. :(
 
8

888Rep

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Honest opinion
the 'Spin' feature when you log in to 888. Seriously, why even bother with that? It's garbage. I don't play very much on 888 and even I have over 30 tickets.
Instead, why not give out 1/10th as many tickets and make them actually worth something?

Also, the player note feature is still not working for me ever since the update where it allows us to switch back & forth from bb's to chips (or cash). Because of it, I find myself not playing on the tables nearly as often. :(
There is an issue with the notes but you can find it by clicking on the cards area but it doesn't instantly come.

Regards
 
shanest

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Having an issue with the game history section.

Every time I try to access the tournament history it crashes for me on the desktop client. Tried a clean uninstall but still the issue persists.
 
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Pokerman32750

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Thank you I see the site becoming more clean and clean everyday.. The only thing is I can't find calendar on mobile version but other than that this site is perfect!
 
8

888Rep

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So i tried to reboot everything to solve my issue and now I can't get my notes on the reboot. I have the XML document but how do I get the notes on the application

The same happend here.Today and last month.

Go to Tourneyment History and the PC app crashes. What a shame.... more bugs:mad:
Please mail support@888poker.com and they will advise you.

Thanks
 
pribalt49

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I have a question to 888 about your daily spin of the wheel of luck, I spin it 2 times a day, one on a laptop, the second on a tablet, give 2 tickets to the tournament, 1-12, tickets for $ 109, but the tournament is 1 day, the second I don't have time to use the ticket.
 
8

888Rep

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Hello,


888poker and WPT DeepStacks are putting on an online poker extravaganza
This series boasts an overall GTD of over $2M!
From 18 through 26 April the prestigious, much-anticipated series, called WPT DeepStacks London in the .COM client, boasts 16 events, each winner will take home an official WPTDS trophy!
The highlight of the series will be the $1,000,000 GTD multi flight Main Event
We will also offer players the chance to freeroll their way into a WPTDS tournaments
These no-ticket needed daily freerolls will grant over $200,000 in tickets to the series’ satellites and sub-satellite tournaments.
For full information and schedule click here
 
8

888Rep

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I have a question to 888 about your daily spin of the wheel of luck, I spin it 2 times a day, one on a laptop, the second on a tablet, give 2 tickets to the tournament, 1-12, tickets for $ 109, but the tournament is 1 day, the second I don't have time to use the ticket.
Maybe use the tickets you have before you claim anymore.

Thanks
 
thelast90

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888 is best site thank you for this freerolls.

Hey All,

Welcome to the Official CardsChat Support and Feedback thread

This is your new 888 Rep in the CardsChat forums! We'll be around regularly and look forward to helping with all questions and feedback that you have. We love hearing new ideas from the poker community, so send them along!


Don't have an 888 account yet? Sign up here: 888 Poker

New users get a huge welcome package:
-$88 free (no deposit needed!)
-Up to a $400 welcome bonus depending on deposit size
-Depositors additionally get: free entry into the $100,000 First Depositors' Freeroll, free entry into the $1,000 Depositors' Freeroll, and 7 entries into the $500 First Depositors' Freeroll!!

-See details and terms here: http://www.888poker.com/poker-promotions/your-welcome-package/welcome-bonus.htm


We'll also be sure to announce all of our biggest promotions right here.

Our main one right now is our Live the Dream freeroll tournaments that are running until 20/10/2014!

-Everyone has received 2 free tickets to the freerolls! Just check your account!

-Every day we run 2 $5,000 freeroll Live the Dream tournaments
-Prizes include $2,500 in cash and a Dream package for the winner

-Every day we run 5 $1,000 Dream ticket freerolls, open to all depositors -- no ticket needed

-Winner Dream Packages let you select an awesome package of your choice from 4 categories: High-Adrenalin, Holiday Getaways, VIP Sport & Music, and Gadgets & Gizmos.
-See all packages here: http://www.888poker.com/poker-promotions/special-promotions/live-the-dream-packages.htm

-See details and terms here: http://www.888poker.com/poker-promotions/live-the-dream.htm


Questions? Post them here.

See you on the tables!
 
C

C_Bird

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Account suspended by 888

Hi all

I recently received the below email from 888.
I’m a newbie and have been playing small stakes hold’em on 888 in the web browser on my ipad.
This suspension is clearly an error, I don’t even know what the software I’ve been accused of using is! I don’t use ANY software and simply play in the web browser.
I’ve complained to 888 operations but no reply other than they’ve received my email. Has anyone else experienced this suspension?

I enjoyed playing on 888 but feel I maybe have no choice but to set up a new account elsewhere. Recommendations?

Thr email I received...
We have previously contacted you with regard to the use of Seating Aids/Scripts and informed you that such software is not allowed on our network and a breach of our User Agreement. Despite such warnings, we see clear signs that the use of Seating Aids/Scripts continues.
Due to the continued breach of our Terms and Conditions, your account with us has been suspended. This suspension of your account will be reviewed in 1 month time.
 
Hootz

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Whoa that's freakin lame dude. I also really enjoy playing at 888. If its true you were not doing what their message claims, then I don't see why this couldn't eventually be sorted out. Just give the 888 peeps a bit of time, I have had to write to them in the past and they do respond (prob took a week-ish for response) How long ago did you write them? Also their message does say they'll review your account in 1 month, so they might even try talking to you at that point maybe. Hope you're able to get it all straightened out :icon_thum
 
C

C_Bird

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Whoa that's freakin lame dude. I also really enjoy playing at 888. If its true you were not doing what their message claims, then I don't see why this couldn't eventually be sorted out. Just give the 888 peeps a bit of time, I have had to write to them in the past and they do respond (prob took a week-ish for response) How long ago did you write them? Also their message does say they'll review your account in 1 month, so they might even try talking to you at that point maybe. Hope you're able to get it all straightened out :icon_thum


Contacted them on Friday but also couple of weeks back when I had an email ‘warning’.
I looked online for similar suspensions, one guys account turned out to have been hacked 😱. Yeah I’ll give them some more time to respond. 👍
 
8

888Rep

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Does anyone know how/where to go to use the sports net ticket you can win from the free spins?I click the ticket but it doesn’t do anything.. I had one of these tickets awhile ago but it expired as I can’t find how to use it any help appreciated thanks
Have you not got an 888sports link in your lobby, if not then you maybe are not allowed to play sports due to your countries regualations so if that's the case please mail support@888poker.com and they will sort it out for you.

Thanks
 
Hootz

Hootz

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Does anyone know how/where to go to use the sports net ticket you can win from the free spins?I click the ticket but it doesn’t do anything.. I had one of these tickets awhile ago but it expired as I can’t find how to use it any help appreciated thanks
It gets used in the 888 Sports Betting area. (Theres also the possibility of winning bonuses for use at the 888Casino thru the spinner wheel) If you've never gone to the sports bet 888 site before, then while you are signed in to 888poker look around for a link to their 888 Sport Betting site, & when you go there while logged into your poker account it should sign you in linked to your account. I hope thats coherent enough lol, & was able help ya :wink:
 
N

Nomahoners

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I cant get into the casino or sprts book today. It says ‘ your connection isn’t private ‘

attackers might be trying to steal your information from ndl.888.com

I have been betting sports daily for a cpl months straight and never received this block before. I havent changed my settings , has 888 ?
 
N

Nomahoners

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I cant get into the casino or sprts book today. It says ‘ your connection isn’t private ‘

attackers might be trying to steal your information from ndl.888.com

I have been betting sports daily for a cpl months straight and never received this block before. I havent changed my settings , has 888 ?

I cant figure out how to edit but it seemed to have sorted itself. Stand down comrade.
 
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