Official 888 Poker Support Thread

[888Rep]

Hello from 888poker,

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Highlighting the series is the $888 buy-in, $1M GTD Mystery Bounty Main Event, running multiple Day 1 flights until January 27, with the final table live-streamed on 888pokerTV.

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Click here for more information,

https://www.888poker.com/magazine/xl...er-series-2025

 

[888Rep]

I'm also waiting for my money on Skrill.

Sent over for you.

Regards

 

[888Rep]

888 Poker representative, please tell the room support that I (mr.fers_one) have sent a bank statement. And I'm waiting for the withdrawal of money to the VISA card.

Sent this over for you.

Regards

 

[888Rep]

My acct was temporarily disable without any reason, not even a email to explain what happened. I made my first deposit yesterday.

Sorry no poker user name so nothing I can do for you.

Regards

 

[maronza1]

Hi, I once requested my account (Maronza) to be closed around 2023 as I needed to take a break. Is it possible for it to be re opened?
Here was the response i got by that time when i requested it to be opened,

"Ronald, thank you for your honest reply. Please note, we promote safer gambling and we don't any of our Member to experience any difficulties on our site.

Based on your comments, we strongly feel that it is in your best interest to take a break from the games as such your account has been closed under an exclusion status.

I appreciate that this may not be the response you had hoped for; however, I can assure you that this decision was taken with your best interest at heart.

Your account has now been closed in our system and you will not receive promotional offers during the Self-Exclusion."

 

[mr.fers_one]

The representative of 888, @888Rep, what about my withdrawal to the visa card? After 888 left Belarus, I was asked for documents again, and more than a week ago I sent the bank statement again... I don't have a clear answer. What's going on there anyway? How do I contact support?
Yauheni Kulinich (mr.fers_one)

 

[888Rep]

The representative of 888, @888Rep, what about my withdrawal to the visa card? After 888 left Belarus, I was asked for documents again, and more than a week ago I sent the bank statement again... I don't have a clear answer. What's going on there anyway? How do I contact support?
Yauheni Kulinich (mr.fers_one)

I have sent a reminder over for you.

Regards

 

[888Rep]

Hello from 888poker, Ian Simpson Claims Victory at 888poker LIVE Madrid Main Event! Ian Simpson made history by becoming the first 888poker Ambassador to win an 888poker LIVE Main Event. After fierce competition among 403 entries, he emerged victorious to claim the €62,000 top prize from the Main Event’s impressive €306,280 prize pool. With unwavering support from his fellow team pros, Simpson showcased resilience, skill, and determination to secure the win after an epic heads-up battle. This victory keeps the prestigious title in the 888poker family! Click here for more information. https://www.888poker.com/magazine/88...025-main-event

 

[maronza1]

Hi, I once requested my account (Maronza) to be closed around 2023 as I needed to take a break. Is it possible for it to be re opened?
Here was the response i got by that time when i requested it to be opened,

"Ronald, thank you for your honest reply. Please note, we promote safer gambling and we don't any of our Member to experience any difficulties on our site.

Based on your comments, we strongly feel that it is in your best interest to take a break from the games as such your account has been closed under an exclusion status.

I appreciate that this may not be the response you had hoped for; however, I can assure you that this decision was taken with your best interest at heart.

Your account has now been closed in our system and you will not receive promotional offers during the Self-Exclusion."

@888Rep

 

[enno]

I am done with 888poker. I just wasted 3 weeks trying to straighten out my account (from years ago) and got very little response to my email queries. I found out it was temporarily suspended, so I tried to create a new account ( a suggestion) with a different username and email address, which didn't work. After going to online chat (via the web version - couldn't get to online chat on my computer) the agent said (after an hour) that I would not be able to play on their site. I am done with 888poker.

 

[Suns of Beaches]

I am done with 888poker. I just wasted 3 weeks trying to straighten out my account (from years ago) and got very little response to my email queries. I found out it was temporarily suspended, so I tried to create a new account ( a suggestion) with a different username and email address, which didn't work. After going to online chat (via the web version - couldn't get to online chat on my computer) the agent said (after an hour) that I would not be able to play on their site. I am done with 888poker.

It actually sounds like they are done with u and not u with them 😬

Who told u to create a new account? Why was ur account restricted in the first place?

 

[888Rep]

Hi, I once requested my account (Maronza) to be closed around 2023 as I needed to take a break. Is it possible for it to be re opened?
Here was the response i got by that time when i requested it to be opened,

"Ronald, thank you for your honest reply. Please note, we promote safer gambling and we don't any of our Member to experience any difficulties on our site.

Based on your comments, we strongly feel that it is in your best interest to take a break from the games as such your account has been closed under an exclusion status.

I appreciate that this may not be the response you had hoped for; however, I can assure you that this decision was taken with your best interest at heart.

Your account has now been closed in our system and you will not receive promotional offers during the Self-Exclusion."

Sent over for you.

Regards

 

[ztibor72]

Hello @888Rep
Since last week's update I can't download the new software. Not with the automatic update before logging in, but by downloading from the website.
I've tried installing it in a different folder, I've also turned off the firewall, but nothing is stopping it.
Can you help me?

 

[Alex Houngan]

Hello @888Rep
I made two bets on sport and they didn't give me a bid for a freeroll Sportsfan poker

 

[dreamer13]

Players from Belarus should not play with you from December 26, 2024, but I see that now there are also many of them, they play with VPN, and it is somehow offensive to play against players who do not have the right to play with you, take measures to block such players.

 

[ArmiSoo7]

I do not know, why I am blocked from all promotions? There is no explanation or what!

 

[millya5]

Players from Belarus should not play with you from December 26, 2024, but I see that now there are also many of them, they play with VPN, and it is somehow offensive to play against players who do not have the right to play with you, take measures to block such players.

Oh this is interesting information, interesting how they withdraw funds or just play for fun, you should try it

 

[Alex Houngan]

Hello @888Rep
I made two bets on sport and they didn't give me a bid for a freeroll Sportsfan poker

 

[Youvraj365]

i have a problem with my withdrawal process i received a message yesterday that it has been declined. but i have not yet received it back to my 888 account.
is there any other option for withdrawing my winnings?

my confirmation id is793653434383
my username is: Youvraj365

 

[dreamer13]

Oh this is interesting information, interesting how they withdraw funds or just play for fun, you should try it

As far as I know, they have open withdrawals, and you are obviously one of those who play with VPN.

 

[mr.fers_one]

so it turns out that you can play through vpn???))

 

[dreamer13]

so it turns out that you can play through vpn???))

Go to 888 Poker, in freerolls you will see the Belarusian flag among players, this was the case at first with players from Russia, after that the room blocked the country, then only Russians could not play even through VPN.

 

[Youvraj365]

Can i make withdrawal using neteller?
how do i proceed as i do have a Neteller account but can't see that on the withdrawal section?
Anyone can answer me plz

 

[Alex Houngan]

Hello @888Rep
I made many bets on sport and they didn't give me a ticket for a freeroll Sportsfan poker
It's been more than 72 hours and they're giving me tickets

Sports bet daily freeroll

Enjoy the best of sports betting and online poker with a complimentary freeroll ticket in 888poker’s special sports bet offer. It’s easy – each day you place a bet on sports, you’ll get a ticket to a fun freeroll.

888poker.com

 

[mr.fers_one]

@888Rep, Please tell me, how can I contact the support of the room normally regarding the withdrawal of funds? The problem is, 888 Poker left Belarus on December 26, 2024. I received an email about this on December 24, 2024. I requested the entire withdrawal amount on the same day, but I received an email a few days later saying that the money could not be withdrawn to the visa card, even though I had withdrawn it to this card in June 2024. Then the room requested the documents again. I sent my passport and a bank statement (the VISA card I asked you to withdraw to), you must remember, I asked you several times to tell them that I uploaded the documents. So, the documents were accepted, thank you for sending the requests, but the money is not coming. How can I solve the problem and who can I contact?Yauheni Kulinich (mr.fers_one)