Official 888 Poker Support Thread

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Peteski84

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I feel like my privacy has been violated on 888.
They are showing information that is don't want to be shared with other people.
In particular how much money has been through my account. This is clearly private information. Not public. It's the same as having your bank account open for all to have a look.
Plus the new in game info stats. Has poker on 888 become just a computer game?
 
millya5

millya5

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@888Rep, Please tell me, how can I contact the support of the room normally regarding the withdrawal of funds? The problem is, 888 Poker left Belarus on December 26, 2024. I received an email about this on December 24, 2024. I requested the entire withdrawal amount on the same day, but I received an email a few days later saying that the money could not be withdrawn to the visa card, even though I had withdrawn it to this card in June 2024. Then the room requested the documents again. I sent my passport and a bank statement (the VISA card I asked you to withdraw to), you must remember, I asked you several times to tell them that I uploaded the documents. So, the documents were accepted, thank you for sending the requests, but the money is not coming. How can I solve the problem and who can I contact?Yauheni Kulinich (mr.fers_one)
Before the country was blocked, I had problems with withdrawals, especially if there was a good amount... This is just a mockery, I also made bank statements, they were not cheap. Good luck !
I don't log in or play through VPN
 
mr.fers_one

mr.fers_one

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Before the country was blocked, I had problems with withdrawals, especially if there was a good amount... This is just a mockery, I also made bank statements, they were not cheap. Good luck !
I don't log in or play through VPN
I ordered three bank statements... on the third attempt, everyone approved))) I also put a lot of money on withdrawal, I really want to withdraw it, otherwise I tried, played, earned...
 
PoorGypsy

PoorGypsy

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Hey. I need help with 888poker. I'm so desperate already I don't know what to do.I have a problrm with verification process and i send messages about my problem to this operations@888brands.net and this
support@888poker.com emails and I have zero answer. Even no automatic messages that they accept my request.

I hope here I can get some help. Please. I had many acounts in different rooms but none of them caused me so much troubles with verification.

My first account was banned because I tryed to open a link which said that it will give me a bonus on 888poker. I tryed to verificate that acount and get it back but I had wrong addres in my acount and couldn't change it because my aocunt is temporary banned (still banned) and I can not access it. In a month I finaly got an answer from support that if I will send a message with clear statement where I ask to change an addres and I will send a proof of an address they will change it and veerificate my account. I did so and again I have zero answers!

I got tyred of waiting and created a new acount and started verification process. My documents was accepted and then I was asked to send last statement from the bank about my addres. After I did it support send me a message that it can not be accepted and I need again send a passport and now an utility bill.

But the thing is that:

firstly i don't pay any utility bills on my name in that property because my address is just place where I'm registered but I don't own that properrty.

Secondly even if I would had utility bill it will be on ukrainian language.

Thirdly the goverment changed a name of the street to the recent ukrainian war heroes.

So I messged about this to the email addresses that I wrote above but no one answers me nothing. Complete silence. Also Firstly my passport was fine for verification and now again I don't know why my passport is not accepted to(((

I'm completely lost and tired of silence and non stop kafka process.
 
8

888Rep

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Hello from 888poker,

888poker Unveils Brand-New Built-in HUD for All Players!

888poker is revolutionizing the game with its brand-new built-in HUD (Heads-Up Display), now available on PC, mobile, and in-browser!

This free tool provides key stats like VPIP, PFR, and 3-bet percentages to help players refine their strategy.

With the 888poker Gameplay HUD, you can gain insights on opponents and elevate your game instantly.

Try it today and maximize your poker potential!

Click here for more information.

https://www.888poker.com/magazine/in...ads-up-display
 
8

888Rep

Official 888 Poker Rep
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Joined
Sep 23, 2014
Total posts
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I feel like my privacy has been violated on 888.
They are showing information that is don't want to be shared with other people.
In particular how much money has been through my account. This is clearly private information. Not public. It's the same as having your bank account open for all to have a look.
Plus the new in game info stats. Has poker on 888 become just a computer game?
Poker user name guys or else nothing can be done for you.

Thanks
 
8

888Rep

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i have a problem with my withdrawal process i received a message yesterday that it has been declined. but i have not yet received it back to my 888 account.
is there any other option for withdrawing my winnings?

my confirmation id is793653434383
my username is: Youvraj365
Sent this over for you.

Regards
 
8

888Rep

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Can i make withdrawal using Neteller?
how do i proceed as i do have a Neteller account but can't see that on the withdrawal section?
Anyone can answer me plz
You probably need to make a small deposit to bring this option back to your withdrawal options if you have not used this method for a while.

Regards
 
8

888Rep

Official 888 Poker Rep
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@888Rep, Please tell me, how can I contact the support of the room normally regarding the withdrawal of funds? The problem is, 888 Poker left Belarus on December 26, 2024. I received an email about this on December 24, 2024. I requested the entire withdrawal amount on the same day, but I received an email a few days later saying that the money could not be withdrawn to the visa card, even though I had withdrawn it to this card in June 2024. Then the room requested the documents again. I sent my passport and a bank statement (the VISA card I asked you to withdraw to), you must remember, I asked you several times to tell them that I uploaded the documents. So, the documents were accepted, thank you for sending the requests, but the money is not coming. How can I solve the problem and who can I contact?Yauheni Kulinich (mr.fers_one)
Please give me the poker user name only otherwise it confuses issues. You are posting several times under different names so I am sending different mails instead of keeping everything together.

Thanks
 
maronza1

maronza1

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Please give me the poker user name only otherwise it confuses issues. You are posting several times under different names so I am sending different mails instead of keeping everything together.

Thanks
I am still waiting for the respnse to whether you can reopen my maronza account, whats the follow up?
 
Suns of Beaches

Suns of Beaches

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Oct 26, 2019
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Hello from 888poker,

888poker Unveils Brand-New Built-in HUD for All Players!

888poker is revolutionizing the game with its brand-new built-in HUD (Heads-Up Display), now available on PC, mobile, and in-browser!

This free tool provides key stats like VPIP, PFR, and 3-bet percentages to help players refine their strategy.

With the 888poker Gameplay HUD, you can gain insights on opponents and elevate your game instantly.

Try it today and maximize your poker potential!

Click here for more information.

https://www.888poker.com/magazine/in...ads-up-display
Can u guys please introduce an option to turn this off? Both on mobile and desktop? Thanks.
 
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