Official 888 Poker Support Thread

[Peteski84]

I feel like my privacy has been violated on 888.
They are showing information that is don't want to be shared with other people.
In particular how much money has been through my account. This is clearly private information. Not public. It's the same as having your bank account open for all to have a look.
Plus the new in game info stats. Has poker on 888 become just a computer game?

 

[millya5]

@888Rep, Please tell me, how can I contact the support of the room normally regarding the withdrawal of funds? The problem is, 888 Poker left Belarus on December 26, 2024. I received an email about this on December 24, 2024. I requested the entire withdrawal amount on the same day, but I received an email a few days later saying that the money could not be withdrawn to the visa card, even though I had withdrawn it to this card in June 2024. Then the room requested the documents again. I sent my passport and a bank statement (the VISA card I asked you to withdraw to), you must remember, I asked you several times to tell them that I uploaded the documents. So, the documents were accepted, thank you for sending the requests, but the money is not coming. How can I solve the problem and who can I contact?Yauheni Kulinich (mr.fers_one)

Before the country was blocked, I had problems with withdrawals, especially if there was a good amount... This is just a mockery, I also made bank statements, they were not cheap. Good luck !
I don't log in or play through VPN

 

[mr.fers_one]

Before the country was blocked, I had problems with withdrawals, especially if there was a good amount... This is just a mockery, I also made bank statements, they were not cheap. Good luck !
I don't log in or play through VPN

I ordered three bank statements... on the third attempt, everyone approved))) I also put a lot of money on withdrawal, I really want to withdraw it, otherwise I tried, played, earned...

 

[NDim]

Result 0

Sent over for you.

Regards

 

[PoorGypsy]

Hey. I need help with 888poker. I'm so desperate already I don't know what to do.I have a problrm with verification process and i send messages about my problem to this operations@888brands.net and this

support@888poker.com emails and I have zero answer. Even no automatic messages that they accept my request. I hope here I can get some help. Please. I had many acounts in different rooms but none of them caused me so much troubles with verification. My first account was banned because I tryed to open a link which said that it will give me a bonus on 888poker. I tryed to verificate that acount and get it back but I had wrong addres in my acount and couldn't change it because my aocunt is temporary banned (still banned) and I can not access it. In a month I finaly got an answer from support that if I will send a message with clear statement where I ask to change an addres and I will send a proof of an address they will change it and veerificate my account. I did so and again I have zero answers! I got tyred of waiting and created a new acount and started verification process. My documents was accepted and then I was asked to send last statement from the bank about my addres. After I did it support send me a message that it can not be accepted and I need again send a passport and now an utility bill. But the thing is that: firstly i don't pay any utility bills on my name in that property because my address is just place where I'm registered but I don't own that properrty. Secondly even if I would had utility bill it will be on ukrainian language. Thirdly the goverment changed a name of the street to the recent ukrainian war heroes. So I messged about this to the email addresses that I wrote above but no one answers me nothing. Complete silence. Also Firstly my passport was fine for verification and now again I don't know why my passport is not accepted to((( I'm completely lost and tired of silence and non stop kafka process.

 

[888Rep]

Hello from 888poker,

888poker Unveils Brand-New Built-in HUD for All Players!

888poker is revolutionizing the game with its brand-new built-in HUD (Heads-Up Display), now available on PC, mobile, and in-browser!

This free tool provides key stats like VPIP, PFR, and 3-bet percentages to help players refine their strategy.

With the 888poker Gameplay HUD, you can gain insights on opponents and elevate your game instantly.

Try it today and maximize your poker potential!

Click here for more information.

https://www.888poker.com/magazine/in...ads-up-display

 

[888Rep]

I feel like my privacy has been violated on 888.
They are showing information that is don't want to be shared with other people.
In particular how much money has been through my account. This is clearly private information. Not public. It's the same as having your bank account open for all to have a look.
Plus the new in game info stats. Has poker on 888 become just a computer game?

Poker user name guys or else nothing can be done for you.

Thanks

 

[888Rep]

i have a problem with my withdrawal process i received a message yesterday that it has been declined. but i have not yet received it back to my 888 account.
is there any other option for withdrawing my winnings?

my confirmation id is793653434383
my username is: Youvraj365

Sent this over for you.

Regards

 

[888Rep]

Can i make withdrawal using Neteller?
how do i proceed as i do have a Neteller account but can't see that on the withdrawal section?
Anyone can answer me plz

You probably need to make a small deposit to bring this option back to your withdrawal options if you have not used this method for a while.

Regards

 

[888Rep]

@888Rep, Please tell me, how can I contact the support of the room normally regarding the withdrawal of funds? The problem is, 888 Poker left Belarus on December 26, 2024. I received an email about this on December 24, 2024. I requested the entire withdrawal amount on the same day, but I received an email a few days later saying that the money could not be withdrawn to the visa card, even though I had withdrawn it to this card in June 2024. Then the room requested the documents again. I sent my passport and a bank statement (the VISA card I asked you to withdraw to), you must remember, I asked you several times to tell them that I uploaded the documents. So, the documents were accepted, thank you for sending the requests, but the money is not coming. How can I solve the problem and who can I contact?Yauheni Kulinich (mr.fers_one)

Please give me the poker user name only otherwise it confuses issues. You are posting several times under different names so I am sending different mails instead of keeping everything together.

Thanks

 

[maronza1]

Please give me the poker user name only otherwise it confuses issues. You are posting several times under different names so I am sending different mails instead of keeping everything together.

Thanks

I am still waiting for the respnse to whether you can reopen my maronza account, whats the follow up?

 

[Suns of Beaches]

Hello from 888poker,

888poker Unveils Brand-New Built-in HUD for All Players!

888poker is revolutionizing the game with its brand-new built-in HUD (Heads-Up Display), now available on PC, mobile, and in-browser!

This free tool provides key stats like VPIP, PFR, and 3-bet percentages to help players refine their strategy.

With the 888poker Gameplay HUD, you can gain insights on opponents and elevate your game instantly.

Try it today and maximize your poker potential!

Click here for more information.

https://www.888poker.com/magazine/in...ads-up-display

Can u guys please introduce an option to turn this off? Both on mobile and desktop? Thanks.

 

[tagece]

How can I chance my address in my account? I moved for a new house, tried to change it in my profile, but it's blocked. The help centers are failing in open the pages and the online help is not working too.

 

[mr.fers_one]

Please give me the poker user name only otherwise it confuses issues. You are posting several times under different names so I am sending different mails instead of keeping everything together.

Thanks

mr.fers_one

 

[888Rep]

How can I chance my address in my account? I moved for a new house, tried to change it in my profile, but it's blocked. The help centers are failing in open the pages and the online help is not working too.

If you go into the poker lobby there is a Q mark at the top righthand side and if you click on the Q it will put you through to the help AMANDA and they will help you from there.
That goes for everyone else who needs help.
Regards

 

[888Rep]

Can u guys please introduce an option to turn this off? Both on mobile and desktop? Thanks.

There's no way to turn off at moment but they are working on it.

Regards

 

[rei signo]

Hello from 888poker,

888poker Brings Back High-Stakes Cash Games – Low Rake, Big Action!

888poker is thrilled to reintroduce high-stakes cash games, offering players an exciting opportunity to test their skills at the biggest tables.

These games are tailored for seasoned grinders and high-stakes enthusiasts, featuring stakes from $10/$20 to $100/$200, including Push or Fold, and a low $5 capped rake.
Step into the action and make your mark at 888poker’s high-stakes tables today!

For more information, click here.

https://www.888poker.com/magazine/hi...sh-game-tables

Hello, I really like playing on 888poker and when I opened my account I was not affiliated with any site that partners with 888poker, the site Beatdagame.com already requested me to join 888poker with beatdagame, my nickname on 888poker is reinasigno and my nickname on Beatdagame is the same as rename. I would like to take advantage of the rakeback promotion on the Beatdagame website and play many games on the 888poker platform. Look carefully and carefully at a way to join Beatdagame as I really want to take advantage of the partnership between Beatdagame and 888poker! Please help me and also the Beatdagame team has already asked to accept my request!

 

[Romox]

Hey, i cant login into my account. its saying i shall contact customer service

 

[Romox]

Hey, i cant login into my account. its saying i shall contact customer service

Ah, so after some research the problem is because of the regulation in my country and that the account was a few years old. So i created a new account and it works. i also contacted 888poker through ther contact option on their website and asked to delete my old account. hope it works

 

[player4533456]

Hello,
my poker username on 888 is player45467
I have uploaded a copy of my ID card in the cashier to verify my account over two weeks ago but never got any confirmation. I have written an email to support but haven't gotten a reply. I would like to deposit but want to make sure my account is verified first. Can you help me with that?
Thanks!

 

[Poker Orifice]

It actually sounds like they are done with u and not u with them 😬

Who told u to create a new account? Why was ur account restricted in the first place?

He used to play regularly, back around 2009-2010.
My guess (from reading his posts & knowing him from back then) is, he just stopped playing online for ~10years.... decides he wants to play again.... logs back in to CC (forgets old account, makes new one but then gets old one renewed) and sees there are games on various sites, some of which he's played on before. Decides he'd like to give it a go. Tries out 888 but then discovers their customer support is a sh1t show, gets frustrated with trying to deal with them and says 'fck it!' (but probably in nicer words).

I can't help but notice that 888 is getting a bad reputation for paying out Withdrawals. Hear so often about the 'verification' B.S. runarounds.
For example:
I have played on 888 since 2007 (17years!). I mostly play cash games albeit micro/low stakes but low volume on 888 although I play maybe 4 times/week.... enough to generate some rake.
I have deposited & withdrawn money on numerous occasions (via skrill).
~2021 I decide to start playing more than I had been for the 5 or so years prior, I make fresh deposits on all sites, including ones where I already have sufficient bankroll as I'm thinking I'll be playing MTTs & more often and want to be sure each account is set up so I can make quick WD's when I choose to.
I play for a bit (cash game still ) & am able to make WD's from every site (except SB).
The ONLY site I received any b.s. was 888poker. They asked me to re-verify my account???????????????? (and then there was the player-to-player transfers I did, hoping to help others out and also thinking I wanted more $$"s in my 888 account for MTT play << what a HUGE fk'n mistake that was! ... and another very scummy & scammy thing they've made as their policy... one that I have no doubt has many players running from their site OR limiting their volume played on there.... (ie. myself). If I had more confidence in their site I would increase my volume ten fold.

 

[888Rep]

Hello from 888poker,

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https://www.888poker.com/magazine/pl...tival-feb-2025

 

[888Rep]

Hello,
my poker username on 888 is player45467
I have uploaded a copy of my ID card in the cashier to verify my account over two weeks ago but never got any confirmation. I have written an email to support but haven't gotten a reply. I would like to deposit but want to make sure my account is verified first. Can you help me with that?
Thanks!

This has been sorted for you.

Regards

 

[888Rep]

Hello, I really like playing on 888poker and when I opened my account I was not affiliated with any site that partners with 888poker, the site Beatdagame.com already requested me to join 888poker with beatdagame, my nickname on 888poker is reinasigno and my nickname on Beatdagame is the same as rename. I would like to take advantage of the rakeback promotion on the Beatdagame website and play many games on the 888poker platform. Look carefully and carefully at a way to join Beatdagame as I really want to take advantage of the partnership between Beatdagame and 888poker! Please help me and also the Beatdagame team has already asked to accept my request!

Sent this over for you,

Regards

 

[rei signo]

Sent this over for you,

Regards

nickname reinasigno Beatdagame
nickname reinasigno 888poker