Official 888 Poker Support Thread

[samuri]

Wouldn’t waste my money here.

Way too many bad beats. Ace jack ace queen ace king ace nine going all in people calling me 34 off suit to three off suit 68 off suit and beating my Orleans. Who would call with a 23 off suit and blaster. Yes it was fun for a while but got pretty upsetting when idiots were putting in calls on bad hands.

 

[Claudiunm]

Hello representative!

Is there a forecast for 888Poker to start receiving and paying in Bitcoin or another crypto currency?

 

[888Rep]

Hello representative!

Is there a forecast for 888Poker to start receiving and paying in Bitcoin or another crypto currency?

No.

Regards

 

[888Rep]

Way too many bad beats. Ace jack ace queen ace king ace nine going all in people calling me 34 off suit to three off suit 68 off suit and beating my Orleans. Who would call with a 23 off suit and blaster. Yes it was fun for a while but got pretty upsetting when idiots were putting in calls on bad hands.

I would be happy to be called with those cards to be honest but remember any 2 cards can win and not always the higher ones.
Regards

 

[888Rep]

I put my first deposit in and got nothing for it.
I put in a request and nothing. Yes they gave me som free stuff for signing up but nothing.

Have you checked your rewards tab?
Please contact support@888poker.com and they will advise you.

Thanks

 

[LitPavel]

Good afternoon! I noticed that some players have a hidden country, I did not find such a feature in my settings. If there is such a function, please tell me how to do it.

 

[Haydena]

I sent this over for you.

Regards

You said you sent it over to me but received nothing disgraceful!
Your casino team needs to step up because they are asking for table id time date game etc and this happened like a week or two ago but i got the screenshot which SHOULD be enough as you can clearly see you stole £50 from me unless you credit me it back.

 

[888Rep]

Good afternoon! I noticed that some players have a hidden country, I did not find such a feature in my settings. If there is such a function, please tell me how to do it.

In regards to your query, kindly note that players’ location in some countries cannot be displayed due to certain local policies.

Kind regards,
888rep

 

[samuri]

Poker money gone because 5.00 bonus offer

I was given 5.00 casino blackjack offer.
Went and played and when I returned to poker I see my cash was gone!
Where did it go?
I want it returned.
1.80 missing!

 

[SharkFinn]

Any experience with how long it takes for bonuses to come through on 888? I signed up last week and am eligible for a no deposit bonus but 5 days later and I haven't received it yet (I have checked bonus tab, spam folder etc.). I've emailed support but no reply yet. I should also have received a deposit bonus but no sign of that either...

 

[slicheri93]

everytime for like the past month now live support doesnt work keep seeing this
Chat Presently Unavailable

Need help fast? Use our Online Help for a quick answer.
We apologize for any inconvenience caused. ??? not the first time this happend.


i reached level 142, normaly for each 5 levels you go up you receive a scratchcard. yet from the last 3 times (127 -142) i didnt receive my scratchcards. not via email or via the App when you log-in. hope this can be fixed?


Renzino04 -

 

[Leifhackman]

It will be available at some point in the future but due to most of the staff working from home etc it has been suspended for now.

Apologies

This was about Chat support saying "presently not available".

I just don't see it how could working from home have anything to do with this??? Typing is typing no matter where you are.

Another thing, I have two 0.1 Blast tickets in my tickets. When I try to enter a Blast I get this:

You do not currently have sufficient funds in your Available Money. Click on the Deposit button to deposit to your Account.

Username: Leifhackman

 

[Haydena]

what a surprise still havent heard back from 888 after them stealing my money

 

[888Rep]

This was about Chat support saying "presently not available".

I just don't see it how could working from home have anything to do with this??? Typing is typing no matter where you are.

Another thing, I have two 0.1 Blast tickets in my tickets. When I try to enter a Blast I get this:

You do not currently have sufficient funds in your Available Money. Click on the Deposit button to deposit to your Account.

Username: Leifhackman

Where and when did you get these tickets.
The lowest blast game is 10 cents so that is probably why it is asking you to deposit funds.
It seems you have nothing in your account.

Thanks

 

[888Rep]

everytime for like the past month now live support doesnt work keep seeing this
Chat Presently Unavailable

Need help fast? Use our Online Help for a quick answer.
We apologize for any inconvenience caused. ??? not the first time this happend.


i reached level 142, normaly for each 5 levels you go up you receive a scratchcard. yet from the last 3 times (127 -142) i didnt receive my scratchcards. not via email or via the app when you log-in. hope this can be fixed?


Renzino04 -

Live help was suspended until further notice however I will ask support to check this for you;

Regards

 

[888Rep]

I was given 5.00 casino blackjack offer.
Went and played and when I returned to poker I see my cash was gone!
Where did it go?
I want it returned.
1.80 missing!

Did you check the terms of the bonus offer?
https://888.com/help/app/home/p/4/?...UlWQzRCUUJoM2wxZzBsRUFBWUFTQUFFZ0xDR2ZEX0J3RQ..

 

[888Rep]

Any experience with how long it takes for bonuses to come through on 888? I signed up last week and am eligible for a no deposit bonus but 5 days later and I haven't received it yet (I have checked bonus tab, spam folder etc.). I've emailed support but no reply yet. I should also have received a deposit bonus but no sign of that either...

Poker user name please?

 

[Leifhackman]

Where and when did you get these tickets.
The lowest blast game is 10 cents so that is probably why it is asking you to deposit funds.
It seems you have nothing in your account.

Thanks

I got the tickets from the "wheel" what ever the real name is. This is how they look like in my tickets views



To me these look like 10 cent tickets or do they? I do not have any funds in my account right now but in my understanding that shouldn't keep me from using my tickets. Or should it?

 

[888Rep]

I got the tickets from the "wheel" what ever the real name is. This is how they look like in my tickets views



To me these look like 10 cent tickets or do they? I do not have any funds in my account right now but in my understanding that shouldn't keep me from using my tickets. Or should it?

I have sent this over support to check it out for you.

Thanks

 

[WHAKAORIORI]

888 Poker . The ol sign up then go to log in and incorrect password they recon . So go to send code new password and doesn’t even come thru till like a day later .

 

[Anahita]

Need your helpe

Hello
Could you please help me to open my accounts in 888 it’s been locked since August 2019
My user name hamid6376 or hamid0706 my account manager name is chu I think she still remember me

 

[888Rep]

what a surprise still havent heard back from 888 after them stealing my money

FYI,

In order to investigate the case, member needs to provide a timestamp (the hours can be extracted from the screenshot but not the date).

We will contact him accordingly.

Thanks,

 

[888Rep]

Hello
Could you please help me to open my accounts in 888 it’s been locked since August 2019
My user name hamid6376 or hamid0706 my account manager name is chu I think she still remember me

Sent over for you.

Regards

 

[888Rep]

888 poker . The ol sign up then go to log in and incorrect password they recon . So go to send code new password and doesn’t even come thru till like a day later .

Poker user name please?

 

[sara maria]

They tricked me when downloading 888poker there was a message that said that with only $ 10 deposit and with the promotional code they would give you a special bonus of $ 15 and when I did all the steps, and rebice only had $ 10 and there was a Message that the bonus They paid you the next day, 5 days have passed and I don't have a bonus, I feel cheated sir and outraged