Official 888 Poker Support Thread

[hawkman]

lobby dates

There is a problem with dates, a lot of tourneys are showing as not starting till 2106. and yes i do have a ticket, used it to get to this page
+ tourney resumes in X days when its 5 mins - and that cost me a pot.
note a restart does not resolve this


Roy

 

[888Rep]

Hello 888 reps.

Just want to comment on your new lobby. Not being able to reduce the size is not a good thing. It takes up 1/2 my screen! Pls remember we have several tables open so we have to sitout to be able to find 888 games etc in lobby before minimizing it to get on with our games. In my mind it is a detrement not an improvement. I have other lobby comments but will post again later after using a bit longer.

Feedback sent over to the team for you.

Thanks

 

[888Rep]

There is a problem with dates, a lot of tourneys are showing as not starting till 2106. and yes i do have a ticket, used it to get to this page
+ tourney resumes in X days when its 5 mins - and that cost me a pot.
note a restart does not resolve this


Roy

Can you please give me more details and game ID's?

 

[888Rep]

Another problem I have found (with the Windows desktop version obviously, since you cannot access these freerolls from the phone app) is that the daily freeroll's and some other 888 freeroll's registration start times are incorrect in their respective lobbies. They list the game start time as registration start time.
View attachment 281921

Why can't you access these games from the phone App?

 

[888Rep]

There is a problem with dates, a lot of tourneys are showing as not starting till 2106. and yes i do have a ticket, used it to get to this page
+ tourney resumes in X days when its 5 mins - and that cost me a pot.
note a restart does not resolve this


Roy

Examples please?

 

[888Rep]

Hi guys,
We would appreciate all feedback good or bad about the client update.
Any example screenshots would be very helpful also.

Thanks

 

[hawkman]

pics

forum upload limits are too small so i cant upload images, can you PM me a dump email account i can send them to

 

[888Rep]

forum upload limits are too small so i cant upload images, can you PM me a dump email account i can send them to

support@888poker.com will get them there.
Say feedback in the subject line.
Thanks

 

[888Rep]

There's been a few times I'm sitting in a full table and it shuts down. A notification comes up saying this table is no longer available, wondering why a full table would close?

Sent over.

Thanks

 

[888Rep]

Sent over.

Thanks

Can you please give me some more details?

 

[Uncloggie]

Why can't you access these games from the phone app?

Sorry, I went back and looked again, I found a filter was unchecked for "Winter XL" . I checked it and suddenly free rolls are back. Cool.

 

[888Rep]

Sorry, I went back and looked again, I found a filter was unchecked for "Winter XL" . I checked it and suddenly free rolls are back. Cool.

Thanks.

The lobby times are a bug which we are working on at the moment fyi.

 

[NightFun]

Does the lobby time bug fix involve the registration time of our game today? Registration starts at 3pm, and game starts at 3pm

 

[888Rep]

Does the lobby time bug fix involve the registration time of our game today? Registration starts at 3pm, and game starts at 3pm

They are aware of it and are working on a fix.

Regards

 

[tomohotshot]

888 poker app not working

Hi,

I've downloaded the new 888poker app and it looks great, but I've been unable to play this evening, because it looks like registrations aren't being accepted for Sit 'n' Go games. You can register, but no names appear on the list, and the game never starts. I've tried re-installing the new update, but that hasn't helped.

What is going on?

 

[Uncloggie]

I appreciate you guys are trying to improve, and I guess there are growing pains that go with that.

Another comment I'd like to make is I'd appreciate also if you would implement the option to have chips measured in BB like pokerstars and partypoker have done, for everything other than cash games.

All in all I love 888 over the other 2. I have bankrolls sitting on them both and hardly ever play there anymore.

Cheers !

 

[GabaGabaHey]

I appreciate you guys are trying to improve, and I guess there are growing pains that go with that.

Another comment I'd like to make is I'd appreciate also if you would implement the option to have chips measured in BB like Pokerstars and partypoker have done, for everything other than cash games.

All in all I love 888 over the other 2. I have bankrolls sitting on them both and hardly ever play there anymore.

Cheers !

The latest version does exactly that.
Bring up the lobby of any game.
Click on the "Players" tab.
At the bottom of the page is a button that slides from left to right allowing you to see the players' chips in either cash or big blinds.

 

[Uncloggie]

The latest version does exactly that.
Bring up the lobby of any game.
Click on the "Players" tab.
At the bottom of the page is a button that slides from left to right allowing you to see the players' chips in either cash or big blinds.

Thanks, I see that, but I meant at the table view, otherwise it's not so helpful.

 

[Uncloggie]

I want to also give you credit for the new micro stakes blast, going to a 4 minute timer (double what it was) and 500 chip stack (1/3 what it was) makes it much better.

Now it is less of a bingo shot and more of a quick poker fix, and makes a lot more sense odds wise.

 

[888Rep]

I want to also give you credit for the new micro stakes blast, going to a 4 minute timer (double what it was) and 500 chip stack (1/3 what it was) makes it much better.

Now it is less of a bingo shot and more of a quick poker fix, and makes a lot more sense odds wise.

Thanks

 

[888Rep]

Thanks, I see that, but I meant at the table view, otherwise it's not so helpful.

This is in the pipeline for a future update.

Regards

 

[ammje]

Their new update is horrible, before 888poker was better, I don't know what they are thinking, they are going backwards.

 

[CadoARAJ]

Must be a security and integrity reason, because the playability and appearence graphs are awful, just like pokestars did.

 

[888Rep]

Their new update is horrible, before 888poker was better, I don't know what they are thinking, they are going backwards.

Must be a security and integrity reason, because the playability and appearence graphs are awful, just like pokestars did.

Can you guys give some constructive feedback about the updates.
Have you even given it a chance by exploring the site and playing on it for a week at least.
A lot of players like it after playing for a few days.

Thanks

 

[chaviiiis]

Ive a question...
Since the update of the new client... some tournaments registration starts same time that the tournament... therefore due to there is no players the tournament cancel automatically... it has happened with the level up 250 tournaments.... and now I encounter this tournament
"Sunday Mega Deep Celebration" as starts same time that the registration...

so... what is going on?... is this going to get fixed before it starts?

https://gyazo.com/8ff668ad08db3aa6e326adedea8f8295