Official 888 Poker Support Thread

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888Rep

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igrok8503 - my login.

I just wrote you a letter about the inability to register with the available tickets. Screenshots are attached in the letter.
He also indicated his Support ID and the version of the client on the computer.
Thanks
 
whiskers77

whiskers77

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I sent this over to support for you.

Thanks
Well, thank you still for this, but as it seems, it is like they wrote for German players, I am back to level 1 again. :(
There was also no welcome bonus or something like this, what some other rooms offered for moving to .de

But what is actually the worst about the 888.de site is that the CC games are not
available anymore for germany. Today I still saw it, but meanwhile it has been removed. :confused:
What is the reason for this? And will it be changed somehow again?
 
8

888Rep

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Well, thank you still for this, but as it seems, it is like they wrote for German players, I am back to level 1 again. :(
There was also no welcome bonus or something like this, what some other rooms offered for moving to .de

But what is actually the worst about the 888.de site is that the CC games are not
available anymore for Germany. Today I still saw it, but meanwhile it has been removed. :confused:
What is the reason for this? And will it be changed somehow again?
Please ask the forum moderators about the cc game as they should be able to advise you.

Thanks
 
igrok8503

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webapp.888poker.com not working, endless download. What's happening ??? 888 Poker is shutting down ???
 
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padman400

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Tried to play this morning and all I get is connection is lost. Will not open, Not great. I have a bad feeling about 888's future. Hope I am wrong
 
heguli82

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Yep! Here also. Instant play with browser works. All though, it cant be very good sign that when logged in i get couple of congrats about cashing tournaments, played long time ago :) Or is that common when using browser...i dont know.
 
bapfel

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a big thank you

The German version is pretty working for me on PC and mobile.

I am also happy that now you play multiple tables on the mobile, too...
Thank you 888poker
 
igrok8503

igrok8503

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Today they gave a lot of bonuses, Thank you very much!!!
 
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samsonand

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Well, it's a bit slow, I already tried to contact them, but they still respond and help.
 
igrok8503

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Old tickets with Superstorm are not available, and the wheel of spins is also old, why is the client new, and the bonus wheel is old and nothing else drops from him?
 
8

888Rep

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Old tickets with Superstorm are not available, and the wheel of spins is also old, why is the client new, and the bonus wheel is old and nothing else drops from him?
Sorry but I can't understand what you mean so can you please mail support@888poker.com and they will assist you.

Thanks
 
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roguelikeme

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Just some feedback, no complaints: the new software is really, really nice to look at. Not been able to play any tournaments yet but I'm really enjoying how it looks now.
 
DizzyDeb717

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I just upgraded to the new version. I claimed the 10 blast tickets, and when I try to use them.. the game charges me, and there's no option to use a ticket instead..
 
8

888Rep

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I just upgraded to the new version. I claimed the 10 blast tickets, and when I try to use them.. the game charges me, and there's no option to use a ticket instead..
Sorry this is new to me also.
Did you try going into your tickets and click on use ticket or did you just try to login by clicking on thr game in the blast lobby?
 
8

888Rep

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Just some feedback, no complaints: the new software is really, really nice to look at. Not been able to play any tournaments yet but I'm really enjoying how it looks now.
All good so far, thanks for your feedback.
 
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