Official Replay Poker Support Thread

[Dzill_230]

Are you using the app from the app store, or accessing the site in your browser?


Hey Johnny - the replaypoker.com address should redirect you. But here is the new link: https://www.casino.org/replaypoker/

Hi Temmi. No, I don't use the Replay Poker App, I play directly through the browser. I don't use a VPN, and when I try to refresh the page, it often says: ERR_EMPTY_RESPONSE.

 

[Tammy]

Hi Temmi. No, I don't use the Replay Poker app, I play directly through the browser. I don't use a VPN, and when I try to refresh the page, it often says: ERR_EMPTY_RESPONSE.

I see. Does this link work for you? >> https://www.casino.org/replaypoker/

What browser and device are you using?

 

[Dzill_230]

I see. Does this link work for you? >> https://www.casino.org/replaypoker/

What browser and device are you using?

Browser: Opera Mini, Device: Xiaomi Mi Pad 4. I once tried to install an application, but it didn't work correctly, so I had to play directly.Here’s the translation:

I don’t know how the link works, but I log into my account, and it gives me the option to register for tournaments, but it doesn’t let me sit at the table. Today I saw that Replay opens a client under the shared casino org. I registered today for a bronze-level tournament (I think), and I keep trying to sit at the table. 😁

 

[Alaercio da Rocha]

Has the replay site changed to casino org? My usual login and password is no longer working

 

[Andyreas]

Has the replay site changed to casino org? My usual login and password is no longer working

Yes, the domain changes. Your login credentials should still be the same.

 

[Tammy]

Browser: Opera Mini, Device: Xiaomi Mi Pad 4. I once tried to install an application, but it didn't work correctly, so I had to play directly.Here’s the translation:

I don’t know how the link works, but I log into my account, and it gives me the option to register for tournaments, but it doesn’t let me sit at the table. Today I saw that Replay opens a client under the shared casino org. I registered today for a bronze-level tournament (I think), and I keep trying to sit at the table. 😁

Oh, I see. Usually, I have to open the game lobby and click on "PLAY NOW". Is that option not available for you?

Has the replay site changed to casino org? My usual login and password is no longer working

Your log in should still work. Make sure you are not clicking the red button to log-in, but the one to the left of that:

 

[Dzill_230]

Oh, I see. Usually, I have to open the game lobby and click on "PLAY NOW". Is that option not available for you?


Your log in should still work. Make sure you are not clicking the red button to log-in, but the one to the left of that:

Temmi, there’s no problem with that. When I do registrations, in the lobby, in the upper right corner, it shows: either cancel or show table. Earlier, I could easily sit at the game table by clicking, but now I can’t get to the table; the page may take a very long time to load and display: page not available; or it immediately shows that way. It indicates some server error, I understand. This happened suddenly, right before the weekend, because during the week I played team games and a few freerolls. Opera Mini prompted me for an update, but I ignored it because it wasn’t the right time. However, as soon as I did that, everything went wrong: first, I missed three tournaments I registered for, then a substitution in team competitions. It’s frustrating that registration works, but I can't play. I’ve tried everything: I reinstalled Mini Opera several times, cleared the cache and all cookie files in both browsers and in the Replay Poker client (like that cat....) but the problems haven’t been resolved. Each time I register for a game and try to sit at the table.

 

[Tammy]

Temmi, there’s no problem with that. When I do registrations, in the lobby, in the upper right corner, it shows: either cancel or show table. Earlier, I could easily sit at the game table by clicking, but now I can’t get to the table; the page may take a very long time to load and display: page not available; or it immediately shows that way. It indicates some server error, I understand. This happened suddenly, right before the weekend, because during the week I played team games and a few freerolls. Opera Mini prompted me for an update, but I ignored it because it wasn’t the right time. However, as soon as I did that, everything went wrong: first, I missed three tournaments I registered for, then a substitution in team competitions. It’s frustrating that registration works, but I can't play. I’ve tried everything: I reinstalled Mini Opera several times, cleared the cache and all cookie files in both browsers and in the Replay Poker client (like that cat....) but the problems haven’t been resolved. Each time I register for a game and try to sit at the table.

I understand, thank you. Hopefully @ReplayKristine or @Replay_Chasetheriver_Rob will have a solution for us soon!

 

[perrywh]

The game don’t start for another hour and 35 min!

 

[Alaercio da Rocha]

Yes, the domain changes. Your login credentials should still be the same.

Oh, I see. Usually, I have to open the game lobby and click on "PLAY NOW". Is that option not available for you?


Your log in should still work. Make sure you are not clicking the red button to log-in, but the one to the left of that:

Everything worked. Thank you!

 

[Suns of Beaches]

Browser: Opera Mini, Device: Xiaomi Mi Pad 4. I once tried to install an application, but it didn't work correctly, so I had to play directly.Here’s the translation:

I don’t know how the link works, but I log into my account, and it gives me the option to register for tournaments, but it doesn’t let me sit at the table. Today I saw that Replay opens a client under the shared casino org. I registered today for a bronze-level tournament (I think), and I keep trying to sit at the table. 😁

Have u considered trying out another browser? A few pages back is my recommendation and that is Mozilla Firefox. I use the add on ad block plus.

Would be a lot more easy then writing all those walls of text no? There will be probably no solution from the sites side. I assume they can not change what is going on with ur browser.

I just tried it out with Mozilla for u and everything works and is where it was before for me.

 

[Dzill_230]

Have u considered trying out another browser? A few pages back is my recommendation and that is Mozilla Firefox. I use the add on ad block plus.

Would be a lot more easy then writing all those walls of text no? And I can tell u already: there will be no solution from the sites side as they can not change what is going on with ur browser.

I just tried it out with Mozilla for u and everything works and is where it was before.

Thank you for your attention and suggestion, but I tried different options - only Opera Mini.

 

[Suns of Beaches]

Thank you for your attention and suggestion, but I tried different options - only Opera Mini.

Not sure if I understand ur answer. So u tried out different options or only opera mini?

What other browsers did u try? Did u try to play on replay poker with other browsers?

 

[Dzill_230]

Not sure if I understand ur answer. So u tried out different options or only opera mini?

What other browsers did u try? Did u try to play on replay poker with other browsers?

So, I tried: Chrome, Kiwi, Mozilla - but the page only opens in Opera. Everything is working again, I'm back in the game. Ritual dances and a couple more gestures work wonders!!! Thank you for your attention and support!!

 

[Dzill_230]

Thank you to the support team at Replay Poker and especially to Kristina – your tips and the attention you show (which reflects care for everyone who comes to play) were not in vain; everything is working again! A couple of ritual ceremonies, a loud assurance to clear everything out, and setting the browser as the main one worked wonders!!! I can play again!!! 👍😂😂😂😂 And seriously, after going through all the steps again: cleaning files, reinstalling, and following the recommendations from your last email, I fixed the problem!! Thank you!

 

[Munchies11]

Cool app!!! Going to def give it a try

 

[ReplayKristine]

Oh, that could be why.

@ReplayKristine do you have a list of countries that may be blocked at the moment, and will that be changing?

Hi @Tammy!

Due to regulatory reasons, Replay Poker is currently unavailable in the following countries. We will email players in these countries once we're back and running.

• Italy
• Poland
• Greece
• Slovakia
• Vietnam
• Azerbaijan
• Malaysia
• Colombia

We're also trying to confirm access for Serbia and Montenegro.

 

[ReplayKristine]

Thank you to the support team at Replay Poker and especially to Kristina – your tips and the attention you show (which reflects care for everyone who comes to play) were not in vain; everything is working again! A couple of ritual ceremonies, a loud assurance to clear everything out, and setting the browser as the main one worked wonders!!! I can play again!!! 👍😂😂😂😂 And seriously, after going through all the steps again: cleaning files, reinstalling, and following the recommendations from your last email, I fixed the problem!! Thank you!

Hi @Dzill_230!

Thanks for the update that you can play again, that's great news!

 

[ebazynski]

Hi @ebazynski!

The hand replayer works only after the hand is done playing, and you should be able to see the cards for all players at the table.

Unfortunately not. I still can't see anyone else's hand.

 

[Tammy]

Hi @Tammy!

Due to regulatory reasons, Replay Poker is currently unavailable in the following countries. We will email players in these countries once we're back and running.

• Italy
• Poland
• Greece
• Slovakia
• Vietnam
• Azerbaijan
• Malaysia
• Colombia

We're also trying to confirm access for Serbia and Montenegro.

Are there any states in the US who may be affected?

 

[Zorba]

Hi @ReplayKristine @Replay_Chasetheriver_Rob @Tammy

I can't register for games as the site thinks that I'm under 18, as you can see below, I have checked yes both times but I get the message in red that I must be over 18.

My user name is Zorba.

After clicking continue I get the red message.

 

[Huntre]

Hi @Tammy!

Due to regulatory reasons, Replay Poker is currently unavailable in the following countries. We will email players in these countries once we're back and running.

• Italy
• Poland
• Greece
• Slovakia
• Vietnam
• Azerbaijan
• Malaysia
• Colombia

We're also trying to confirm access for Serbia and Montenegro.

I think you can add Kazakhstan to that list too, becouse i don't have access to the site, if i don't use any VPN...

 

[Roobz75]

Have u considered trying out another browser? A few pages back is my recommendation and that is Mozilla Firefox. I use the add on ad block plus.

Would be a lot more easy then writing all those walls of text no? There will be probably no solution from the sites side. I assume they can not change what is going on with ur browser.

I just tried it out with Mozilla for u and everything works and is where it was before for me.

I had the same issue with Internet Explorer. It was just lagging on the site and impossible to play. I contacted Tammi, because I thought this was the same for everyone and she suggested the browser change particularly to Mozilla, but must have an add on. No issues now.

 

[Suns of Beaches]

I had the same issue with Internet Explorer. It was just lagging on the site and impossible to play. I contacted Tammi, because I thought this was the same for everyone and she suggested the browser change particularly to Mozilla, but must have an add on. No issues now.

Hi. That's great to hear. I'm actually not sure if the add on "ublock origin" is necessary for a better playing experience but it keeps any type of advertisement away so it's a good thing anyway.

 

[Johnny78B]

Hi @Tammy!

Due to regulatory reasons, Replay Poker is currently unavailable in the following countries. We will email players in these countries once we're back and running.

• Italy
• Poland
• Greece
• Slovakia
• Vietnam
• Azerbaijan
• Malaysia
• Colombia

We're also trying to confirm access for Serbia and Montenegro.

Add Kazakhstan in your list. I still can not figure out how to get it in.