Official Replay Poker Support Thread

[Suns of Beaches]

@ReplayKristine

We urgently need some more betting buttons or even better custom betting buttons. For now there is only the 1/2 pot and max button both pre and postflop. Preflop there should be multiple buttons with 1x, 2x, 3x etc and not only half pot and max.

It's very difficult to play optimal on the software like that. Multiple tables and especially on mobile devices it's even more complicated with these buttons missing.

Heads up poker is basically unplayable on ur site like that. Action there is quick and noone wants to move a betting wheel or raise half pot all the time preflop when there is a lot of play.

Consider please minimum the following buttons if custom buttons are not possible:

Preflop:

1x, 2x, 3x, 1/2 pot, pot, max

Postflop:

1/2 pot, pot, max

Thanks.

 

[ReplayKristine]

@ReplayKristine

We urgently need some more betting buttons or even better custom betting buttons. For now there is only the 1/2 pot and max button both pre and postflop. Preflop there should be multiple buttons with 1x, 2x, 3x etc and not only half pot and max.

It's very difficult to play optimal on the software like that. Multiple tables and especially on mobile devices it's even more complicated with these buttons missing.

Heads up poker is basically unplayable on ur site like that. Action there is quick and noone wants to move a betting wheel or raise half pot all the time preflop when there is a lot of play.

Consider please minimum the following buttons if custom buttons are not possible:

Preflop:

1x, 2x, 3x, 1/2 pot, pot, max

Postflop:

1/2 pot, pot, max

Thanks.

Hi @Suns of Beaches!

Thank you for the suggestion. I passed it on to the rest of the Team to see what they think.

 

[PoorGypsy]

Don't undarstand how to register. I follow the instruction (go to the league and then found bronze freeroll thatt should be today)but the page is empty. Is tournament seen 30 minutes before the start or what?

 

[Tammy]

Don't undarstand how to register. I follow the instruction (go to the league and then found bronze freeroll thatt should be today)but the page is empty. Is tournament seen 30 minutes before the start or what?

Sometimes the page loads slowly. Alternatively, I would suggest clearing all your filters. Sometimes there is an issue with that. In the meantime, here is a direct link to today's tournament lobby that you can go to to register: https://www.casino.org/replaypoker/tournaments/7090500

 

[PoorGypsy]

Sometimes the page loads slowly. Alternatively, I would suggest clearing all your filters. Sometimes there is an issue with that. In the meantime, here is a direct link to today's tournament lobby that you can go to to register: https://www.casino.org/replaypoker/tournaments/7090500

Waited long and it didn't work. Page is emoty I will try on friday when it gonna be silver level game and check again.

 

[PoorGypsy]

Waited long and it didn't work. Page is emoty I will try on friday when it gonna be silver level game and check again.

the page looks like that for me.

 

[Tammy]

View attachment 376436
the page looks like that for me.

Yeah, I think it's your filters. There's a bug that causes this. Go to your filters shown there, and for each of them, try either clicking "Clear" and/or "Update Filter", then refresh the page. That should bring them up.

 

[ReplayKristine]

View attachment 376436
the page looks like that for me.

Hi @PoorGypsy,

Tammy already provided the resolution to this (thanks Tammy), but if you're still having issues, please provide your Replay username or send a message to support@replaypoker.com so I can check the filter settings in your account.

 

[PoorGypsy]

Yeah, I think it's your filters. There's a bug that causes this. Go to your filters shown there, and for each of them, try either clicking "Clear" and/or "Update Filter", then refresh the page. That should bring

Hey!!! I updaated buy in filter and it worked out. Now I see all tournaments))

thank you!!

 

[billibooo]

Hey Kristine Me again, not sure if this is helpful but I will post just in case

hand # 1227760559

I was unable to see my cards preflop until after I clicked fold It was a weird glitch but thought to bring it up. <3 Have the best day and thanks again for all you do

 

[dzsire]

Hello! Could somebody help me?
I have the same issue as PoorGypsy had on 15th January. I don't see any tournaments on ReplayPoker after I clicking "Clear" and "Update Filter" and refreshing the page:

What is the problem here? The same problem occurs on the Silver and Platinum pages.
Thanks in advance for the support.