Official Replay Poker Support Thread

[ReplayKristine]

Hi Jerry. I have the same story going on, it’s more and more reminiscent of dummy bots at the gaming table, like in the poker rooms PokerDom or PokerMatch, than a bad beat. I only saw such dummy things there, and now Replay Poker has joined them. 😊

Hi @CDNMAN 42 and @strokin07!

Replay doesn't use bots, so we can guarantee that when you're seated at a table, you're playing with actual people. In terms of how the cards are being dealt, we wrote an article about this topic, please click HERE to check it out.

 

[strokin07]

Hi @CDNMAN 42 and @strokin07!

Replay doesn't use bots, so we can guarantee that when you're seated at a table, you're playing with actual people. In terms of how the cards are being dealt, we wrote an article about this topic, please click HERE to check it out.

Hello Kristina. If I didn’t know you as an honest and open person, I would still doubt it, since one can write and say whatever your heart desires.
But I repeat once again, if I didn’t know you as an honest person and after reading the article following your link, my doubts seemed to have dissipated. 👍😉❤

 

[CDNMAN 42]

Thanks for the response Kristina, however, I am still experiencing so called Bad Beats on a repeated and regular basis...of late I have had hands like KK or QQ and I end up all in and beat and therefore out against much lesser value hands..I guess as you say it is the luck of the draw. however does this sort of inequity ever end???

 

[pentazepam]

Thanks for the response Kristina, however, I am still experiencing so called Bad Beats on a repeated and regular basis...of late I have had hands like KK or QQ and I end up all in and beat and therefore out against much lesser value hands..I guess as you say it is the luck of the draw. however does this sort of inequity ever end???

Play a million hands at Replay and get back to us if you are still having bad luck.

Variance are BRUTAL in Poker (especially MTTs).

 

[Tammy]

Thanks for the response Kristina, however, I am still experiencing so called Bad Beats on a repeated and regular basis...of late I have had hands like KK or QQ and I end up all in and beat and therefore out against much lesser value hands..I guess as you say it is the luck of the draw. however does this sort of inequity ever end???

Play a million hands at Replay and get back to us if you are still having bad luck.

Variance are BRUTAL in Poker (especially MTTs).

What pentazepam says. Honestly - this is a support thread to bring bugs to their attention. Bad beats is not a bug or something that requires a post in the support thread. Bad beats happen - online or live. And while I understand that it can be frustrating, especially when variance is being extra brutal, this is not the place to post about it. Please don't waste the good people at Replay's time by doing so. Thank you.

 

[Poker Orifice]

Hi Jerry. I have the same story going on, it’s more and more reminiscent of dummy bots at the gaming table, like in the poker rooms PokerDom or PokerMatch, than a bad beat. I only saw such dummy things there, and now Replay Poker has joined them. 😊

Watch out for those 'dummy' things.

 

[Poker Orifice]

Sorry, but I don't have a complaint, concern or even a question at this time.

I just wanted to say how much I enjoy playing on Replay Poker! I think the site is great for the recreational poker play like me. There are always lots of games to choose from and great prize pools. I rarely have to wait more than a few minutes to get into a good game. I guess because you have so many games there are correspondingly fewer players registering for each one, so I don't have to play for hours on end to work my way through thousands of other players. I really appreciate that!

I love that the software works quickly and never crashes. The software is very functional and has many useful features. I know that's hard to do in a browser. Others have tried and none have been as successful as Replay Poker.

And I love that @ReplayKristine is here frequently answering our questions!

What a great response!! Flyer35 you are a reminder of what I like about Cardschat. Thank-you for being part of this forum!

 

[Spookz]

Hi, I can't seem to join the bronze league freeroll, it keeps saying only for members. Could you help me with this please

 

[iwont20]

Hi, I can't seem to join the bronze league freeroll, it keeps saying only for members. Could you help me with this please

Hi, have you checked out this thread:
https://www.cardschat.com/forum/car...up-here-cardschat-community-freerolls-537305/

 

[Spookz]

Hi, have you checked out this thread:
https://www.cardschat.com/forum/car...up-here-cardschat-community-freerolls-537305/

Thank you so much for the reply 🥰

 

[Suns of Beaches]

What a great response!! Flyer35 you are a reminder of what I like about Cardschat. Thank-you for being part of this forum!

And he is right the site seems light and works pretty flawlessly for a broswer only site. It's not super perfect but i don't get some of the complaints about it.

 

[Suns of Beaches]

I use Mozilla Firefox and I have ublock origin activated if that helps anyone here with their problems. Apart from very rarely a frozen table no issues so far.

It helps also to have the lobby ready all the time. So if the game does not continue itself, close the table and reopen it via lobby. Works everytime within seconds for me.

 

[ebazynski]

Help me out here. While playing in an MTT today one of the opponents was able to use the hand replayer and knew what I had mucked after losing the hand. So when I tried using the replayer while still active in the game I could only see my hand but not what the other player had. What's up with that?

 

[ReplayKristine]

Help me out here. While playing in an MTT today one of the opponents was able to use the hand replayer and knew what I had mucked after losing the hand. So when I tried using the replayer while still active in the game I could only see my hand but not what the other player had. What's up with that?

Hi @ebazynski!

The hand replayer works only after the hand is done playing, and you should be able to see the cards for all players at the table.

 

[ReplayKristine]

Hi Everyone!

Migration is happening today - Replay is moving to a new site location!

In order to move the site, we will need to log out all players from the website. This will happen around 10:00am (ET) / 16:00pm (CET). Once you have been logged out from the site, please feel free to login again and you will be able to get back to our tables. Note that all tournaments until 12:00pm ET have been cancelled and will resume after that time.

With this change, we have updated our Terms & Conditions and Privacy Policy.

We have also changed the minimum age on Replay Poker to 18+. The next time you log in, you’ll be asked to confirm that you’re at least 18 years of age and agree to the new terms.

The Replay Team

 

[Dzill_230]

Good day. I encountered a problem: I was playing through the browser (Opera Mini), everything was fine until I updated the App. I can register for a tournament, but I can't sit at the table. Also, I can't open a table just to watch the game. I contacted support, and the only thing we managed to solve was when I reinstalled Opera Mini and changed the password. Today, I noticed that Replay connected with Casino Org; I read about this promotion back in the summer. So please tell me, could my problems somehow be related to this? Because I understand that shared game algorithms and other things should be involved, and the new server settings might affect the incorrect operation. Help me understand the reasons. Thank you for your attention.

 

[Johnny78B]

Hi Everyone!

Migration is happening today - Replay is moving to a new site location!

In order to move the site, we will need to log out all players from the website. This will happen around 10:00am (ET) / 16:00pm (CET). Once you have been logged out from the site, please feel free to login again and you will be able to get back to our tables. Note that all tournaments until 12:00pm ET have been cancelled and will resume after that time.

With this change, we have updated our Terms & Conditions and Privacy Policy.

We have also changed the minimum age on Replay Poker to 18+. The next time you log in, you’ll be asked to confirm that you’re at least 18 years of age and agree to the new terms.

The Replay Team

Can you give the link because I can not open your website

 

[Tammy]

Good day. I encountered a problem: I was playing through the browser (Opera Mini), everything was fine until I updated the app. I can register for a tournament, but I can't sit at the table. Also, I can't open a table just to watch the game. I contacted support, and the only thing we managed to solve was when I reinstalled Opera Mini and changed the password. Today, I noticed that Replay connected with Casino Org; I read about this promotion back in the summer. So please tell me, could my problems somehow be related to this? Because I understand that shared game algorithms and other things should be involved, and the new server settings might affect the incorrect operation. Help me understand the reasons. Thank you for your attention.

Are you using the app from the app store, or accessing the site in your browser?

Can you give the link because I can not open your website

Hey Johnny - the replaypoker.com address should redirect you. But here is the new link: https://www.casino.org/replaypoker/

 

[Johnny78B]

Are you using the app from the app store, or accessing the site in your browser?


Hey Johnny - the replaypoker.com address should redirect you. But here is the new link: https://www.casino.org/replaypoker/

Hi Tammy . I cannot open on the phone and on the computer.

 

[Tammy]

Hi Tammy . I cannot open on the phone and on the computer.

What device and browser are you using? And can you show me a screenshot of what happens?

 

[Johnny78B]

What device and browser are you using? And can you show me a screenshot of what happens?

Gyazo

gyazo.com

Laptop and I am using google chrome

 

[Johnny78B]

Same on the phone, and other browsers like opera, explorer

 

[Tammy]

Same on the phone, and other browsers like opera, explorer

Can you tell me what that screenshot says, please? And are you using a VPN or anything like that? And do you have the latest version of your browsers installed?

I am using Chrome, and it's working fine for me. Hopefully we can figure out what's happening.

 

[Johnny78B]

Can you tell me what that screenshot says, please? And are you using a VPN or anything like that? And do you have the latest version of your browsers installed?

I am using Chrome, and it's working fine for me. Hopefully we can figure out what's happening.

That screenshot says cannot access to the site www.casino.org.
My browsers are updating automatically. I do not use VPN but tried with VPN also. I think its in casino.org I remember I could not access to their site before too.

 

[Tammy]

That screenshot says cannot access to the site www.casino.org.
My browsers are updating automatically. I do not use VPN but tried with VPN also. I think its in casino.org I remember I could not access to their site before too.

Oh, that could be why.

@ReplayKristine do you have a list of countries that may be blocked at the moment, and will that be changing?