They finally answered me, thank you for your help. They wrote that my card is not suitable and another method is needed. I made a deposit with skrill, but now they write to me that I can not withdraw money at all. Please help me.
I am very upset by the attitude of 888poker towards its players. For many years this room has been my favorite and I always wrote on the forums and told my friends that 888 poker is the most reliable room with the best promotions. Withdrawals always took 3 days, which is longer than most rooms, but 888poker was reliable. Now I can say that I have to turn to you,
U have to play with ur deposit first. U cant Just deposit and then withdraw because of money laundering laws.
Hello. Are you an official representative of the room? Can I ask you a question about the theft of funds from my account? Your employees do not consider it necessary to answer my letters and simply ignore them.
Are you ignoring me? I'll repeat the question. Does 888 steal money from clients? If not, please explain where the money disappeared from my account? I can provide screenshots.
Yes, I saw it. Thank you for your help.
So nothing happened, the money was actually frozen and no one explained anything to me. How long can it last?
This was lost so will chase it up in the morning when the rep is back on duty.
Are you blind? Or are you deliberately not answering me, confirming my words, proving that you are thieves?
You need to take this up with support rep AMANDA in the top right hand side of the poker lobby.
Have vos forsit mihi nuntiavit?
I'll be responsible for the support, you must have offended them a lot. You had bonus money, it is impossible to withdraw it until you fulfill certain conditions, some time is given for this, a maximum of 1 year. Your account was frozen, you didn't win back the bonus money, so it was reset to zero. It is useless to demand, study the bonus policy of 888poker.
Thank you so much for helping me solve my problem. I am very glad that the СardsСhat unites players and representatives of poker rooms.
I explain it personally for you. Before blocking all RU players, I received a message by email that ALL gold chips and ALL bonus money could be withdrawn from the account. In the end, I was only given a part of the bonus funds, under some invented pretext not allowing me to withdraw everything. In fact, they froze them so that they could take them away in a year. The same thing is done by the above-mentioned rooms, which still do not pay people funds from accounts frozen after the sanctions began.
If you have no idea about the essence of the situation and about the room's assurance about the conversion of all bonus funds, sent to the mail before the account was blocked, or after, I don't remember exactly, then you don't need to answer here instead of the official representatives of the room and do their work for them, and you even more poke me with the rules of the bonus policy. You are not in my position, and for the most part you don’t care about me, judging by your post.
I've deleted several of your very rude posts. I will not allow invited guests on our forum to be treated this way. The 888rep here is not responsible for the sanctions placed on your country, you will not be abusive to them.
U are totally right but be aware that this "bonus" we are talking about most likely came from a P2P transfer. This is not 888's money but they still decided to convert it to a bonus due to their bonus policy.
I can 100% understand his anger as well. But this rep has nothing to do with his situation, and behaving in such a way is going to get him nowhere. That's just not a way to get anyone to cooperate with you.
