Official 888 Poker Support Thread

[888Rep]

Thank you! It looks like they've removed the 'Bonus' for me
This has helped to eliminate some stress for me & I do appreciate your help. Thanks again.

Yes they removed it for you.

Regards

 

[Highfish]

Cash out still fast, less than 24 h.

 

[GDKavindu]

hello
i have a problem in withdrawal method
On my 888 cashiar not see skrill as a deposit or withdrwal option but i used it before
Can i regain skrill one
Username - kavindu98

 

[Dzill_230]

Good day. I have encountered a problem; I have not been able to access the application to play for over a week. Previously, I attempted to transfer funds, and I was the recipient, but my account was partially blocked for such operations due to verification processes. I am from Ukraine, and in the current circumstances, it is difficult for me to gather all the necessary documents. However, I wrote to support that I am working on this issue and I am grateful for the opportunity to continue playing. Now, I know for sure that my acquaintances do not have problems with the application. I would like to clarify whether my account has been permanently blocked or if these are selective difficulties. Thank you for your response.

 

[888Rep]

hello
i have a problem in withdrawal method
On my 888 cashiar not see skrill as a deposit or withdrwal option but i used it before
Can i regain skrill one
Username - kavindu98

To bring the option back you need to make a minimum deposit by that method to use it again.

Regards

 

[888Rep]

Good day. I have encountered a problem; I have not been able to access the application to play for over a week. Previously, I attempted to transfer funds, and I was the recipient, but my account was partially blocked for such operations due to verification processes. I am from Ukraine, and in the current circumstances, it is difficult for me to gather all the necessary documents. However, I wrote to support that I am working on this issue and I am grateful for the opportunity to continue playing. Now, I know for sure that my acquaintances do not have problems with the application. I would like to clarify whether my account has been permanently blocked or if these are selective difficulties. Thank you for your response.

Sorry I am unable to help you as you have not given me your user name.

Regards

 

[Dzill_230]

Sorry I am unable to help you as you have not given me your user name.

Regards

Good day. Thank you for your response. It's not a question, I just didn't realize that it was necessary right away, I'm sorry. My nickname on 888poker is Dzill.

 

[john_entony]

Question: I make a deposit and withdraw money using a dollar visa card. I recently opened a Skrill account and I know that 888 supports this payment system. What are the rules if I want to withdraw money to Skrill? Do I need to make a deposit to technically connect my Skrill account?

Thanks in advance for the reply!

 

[Suns of Beaches]

Question: I make a deposit and withdraw money using a dollar VISA card. I recently opened a Skrill account and I know that 888 supports this payment system. What are the rules if I want to withdraw money to Skrill? Do I need to make a deposit to technically connect my Skrill account?

Thanks in advance for the reply!

Read 3 posts above

 

[888Rep]

Good day. Thank you for your response. It's not a question, I just didn't realize that it was necessary right away, I'm sorry. My nickname on 888poker is Dzill.sENT THIS OVER TO BE CHECKED FOR YOU.

Sent this over to be checked for you.

Regards

 

[millya5]

Hello ! Today is 10 days since I made a withdrawal....without results. Previously, my funds were withdrawn in 3 days .
In winter I went through the second or third verification . I sent two emails to technical support, no response. If you can please help.
My nickname- VVitali

 

[888Rep]

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[IPlayToWin]

Hi.
I have one request to 888Rep can you please verify my id?
I already send my passport to the team, but the problem 888Poker request a utility bill on my name.
Since I move a lot from a place to place, and I can't prove any utility bill.
Nickname: IPlayToWin.

Thanks....waiting for any answer maybe to move the internet on my name?

 

[888Rep]

Hi.
I have one request to 888Rep can you please verify my id?
I already send my passport to the team, but the problem 888Poker request a utility bill on my name.
Since I move a lot from a place to place, and I can't prove any utility bill.
Nickname: IPlayToWin.

Thanks....waiting for any answer maybe to move the internet on my name?

I sent this over for you.

Regards

 

[IPlayToWin]

I sent this over for you.

Regards

Hi once again.
As I understand my id will be verified automatically ? or I should sent something like internet on my name? please let me know.

 

[Brigistul]

Hey All,

Welcome to the Official CardsChat Support and Feedback thread

This is your new 888 Rep in the CardsChat forums! We'll be around regularly and look forward to helping with all questions and feedback that you have. We love hearing new ideas from the poker community, so send them along!


Don't have an 888 account yet? Sign up here: 888 Poker

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-Up to a $400 welcome bonus depending on deposit size
-Depositors additionally get: free entry into the $100,000 First Depositors' Freeroll, free entry into the $1,000 Depositors' Freeroll, and 7 entries into the $500 First Depositors' Freeroll!!

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We'll also be sure to announce all of our biggest promotions right here.

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-See details and terms here: http://www.888poker.com/poker-promotions/live-the-dream.htm


Questions? Post them here.

See you on the tables!

What happens when I play simultaneously at two tables?It's blocking the game!Thx!

 

[888Rep]

What happens when I play simultaneously at two tables?It's blocking the game!Thx!

You should be able to do that without any issues?

 

[Dzill_230]

Sent this over to be checked for you.

Regards

Good day. I apologize for the reminder, but the issue has not progressed: support has not responded whether this is a block or a failure. However, I have sent an email with photos of my documents for verification. I kindly ask you to assist in ensuring that the information reaches the relevant services and that the issue is resolved. Thank you for your attention. My nickname is Dzill.

 

[puzzlefish]

Hey 888rep,
I see that the Royal Premiere promo got extended and that there will be a final Golden Era style freeroll coming up in early September. Just FYI it doesn't look like the Golden Era challenges are there anymore, so not sure how players are going to get their tickets. Hopefully it shows up sometime soon.

 

[888Rep]

Good day. I apologize for the reminder, but the issue has not progressed: support has not responded whether this is a block or a failure. However, I have sent an email with photos of my documents for verification. I kindly ask you to assist in ensuring that the information reaches the relevant services and that the issue is resolved. Thank you for your attention. My nickname is Dzill.

I sent a reminder for you.

Regards

 

[puzzlefish]

Hi 888rep,
I tried to qualify for the upcoming Golden Era Freeroll using the casino challenge (win 5x with a Jack). It doesn't seem to be working. I completed more than 5 wins but no ticket is granted. I emailed support about this a week ago and haven't heard anything back.

 

[888Rep]

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[Rijckenborg]

I have played in the last golden era freeroll.
This last month I have played in a lot of red carpet and silver screen freroll.

Today I have won 5 hand with KK pokcet card in snap 0.01 0.02 at show down

I went to support in 888 Poker client.
Amanda only said that this promo is for invited.

I am invited as I have played in a lot of royal premiere event.


What is going on about this Amanda?

I have 11 red carpet freeroll. How can she say that im not invited to promo?
Golden Era is sunday.

 

[lenbatista92]

Hello, 888Rep!

My withdraw (300 USD) is delayed. My account is fully verified and I have withdraw thousands of dollars in the past years, but now it has been more than a week.
I went to support in 888 poker client, no help at all. I went to 888Poker's sub on Reddit, no one said anything.

Transaction ID: 745074334297
Support ID: 813081714

 

[puzzlefish]

I have played in the last golden era freeroll.
This last month I have played in a lot of red carpet and silver screen freroll.

Today I have won 5 hand with KK pokcet card in snap 0.01 0.02 at show down

I went to support in 888 poker client.
Amanda only said that this promo is for invited.

I am invited as I have played in a lot of royal premiere event.


What is going on about this Amanda?

I have 11 red carpet freeroll. How can she say that im not invited to promo?
Golden Era is sunday.

View attachment 368348View attachment 368349

That's pretty lame considering it is advertised as before and the challenge is clearly visible with the same conditions as before, but just doesn't award you anything for completing it. No responses from support or the rep..