Official 888 Poker Support Thread

[888Rep]

i'm there and it says i dont have any: "There are currently no bonuses in your account. Click here to access our current promotions."


Screeenshot: https://imgur.com/a/MjFrIao

I have sent this over for you.

Regards

 

[Nicolasd07]

Please read this.

https://888-external-en.custhelp.co...fMk1UemFZcTd0Y3Nkd0tUWHY2NEElN0VfZyUyMSUyMQ==

I'm in argentina, I mean I can't play on your site?

 

[888Rep]

I'm in Argentina, I mean I can't play on your site?

Please email support@888poker.com and they will assist you.

Thanks

 

[chattydb4567]

888

888 poker site is quality gaming just need to be from permitted states

 

[davidsincara]

I have sent this over for you.

Regards

thank you, i read the email yous end me and will wait for verification process to end

 

[Chalada12]

Ultimate cashback ( 888poker )

I m tring to claim ultimate cashback spin , but it dont work .
When i open the lobby and i click on the ultimate cashback spin window, it only redirects me to the promotion page , can t find the spin ?
How can i claim the ultimate cashback spin ? ( as it will expire after 24hrs !! )

 

[veltins]

Please allow crypto deposits and withdrawals . with that you will get way too many new players

 

[888Rep]

I m tring to claim ultimate cashback spin , but it dont work .
When i open the lobby and i click on the ultimate cashback spin window, it only redirects me to the promotion page , can t find the spin ?
How can i claim the ultimate cashback spin ? ( as it will expire after 24hrs !! )

Please note that these rewards can be credited within 72 hours.


Regards

 

[888Rep]

Please allow crypto deposits and withdrawals . with that you will get way too many new players

Your feedback has been sent over to management for future consideration.

Thanks.

 

[Chalada12]

Please note that these rewards can be credited within 72 hours.


Regards

Claim

In addition, in order to receive the cashback granted under the Promotion, you must: (i) log into your account with the Site; (ii) enter the 888poker lobby within 1 day of playing/betting and you must you must click on the relevant pop up which appears in the 888poker lobby on the Website during the Promotion Period in order to receive the cashback. If you do not click pop up with such time frame, your right to receive the cashback shall automatically expire.


Then why they are saying enter lobby within 1 day after playing ... and you are telling me allow 72 hrs , if so it will be expired i guess !!!?

 

[888Rep]

When will we get the Level 50 Tournament back?
It used to be on Saturdays, but for almost a month No show /?

That game has been withdrawn due to a business decision.

Regards

 

[balo]

Of course it has.
The only good thing about 888 now is the selection of tournaments. At least they can't take that away from us.

 

[veltins]

My id is fluoretten. This morning I played jackpot freerolls , and made a 47 cents cash. It was not added to my balance and on top another little money was missing. please fix this thanks

 

[divanaget]

Hi,
I have completed more Galaxy of Freerolls’ daily missions, but 888poker sent less ticket. I sent mail to support@888poker.com about that, but I do not think they will respond quickly, if
they answer at all.

Daily Space Missions:
The Tournament Voyager:
Play poker tournaments - including BLAST - with buy-ins totalling $3.
Rebuys do not count towards the challenge.

I have question. If I play 3 tournaments with buy-in $0.5 and one with bui-in $1.5 ( 3*0.5 + 1.5 =3$), have I completed daily mission?

Or I play in satellite and win $5.5 tournament ticket and then play that tournament, have I completed daily mission?

Thanks

 

[888Rep]

Hi,
I have completed more Galaxy of Freerolls’ daily missions, but 888poker sent less ticket. I sent mail to support@888poker.com about that, but I do not think they will respond quickly, if
they answer at all.

Daily Space Missions:
The Tournament Voyager:
Play poker tournaments - including BLAST - with buy-ins totalling $3.
Rebuys do not count towards the challenge.

I have question. If I play 3 tournaments with buy-in $0.5 and one with bui-in $1.5 ( 3*0.5 + 1.5 =3$), have I completed daily mission?

Or I play in satellite and win $5.5 tournament ticket and then play that tournament, have I completed daily mission?

Thanks

I would probably say that you can't use a ticket but the rest of the games totalling over $3 should be fine.
Support can take up to 72 hours to reply to your issues.

Regards

 

[888Rep]

My id is fluoretten. This morning I played jackpot freerolls , and made a 47 cents cash. It was not added to my balance and on top another little money was missing. please fix this thanks

I sent this over to be checked for you.

Regards

 

[divanaget]

I would probably say that you can't use a ticket but the rest of the games totalling over $3 should be fine.
Support can take up to 72 hours to reply to your issues.

Regards

If ticket was granted to me for deposit or something else, I’ll agree with you, but that ticket I won, spent money and won. And how to know for sure, that doesn’t matter, ticket was granted or won, it is not considered for galaxy freerolls daily mission?

Thanks

 

[888Rep]

If ticket was granted to me for deposit or something else, I’ll agree with you, but that ticket I won, spent money and won. And how to know for sure, that doesn’t matter, ticket was granted or won, it is not considered for galaxy freerolls daily mission?

Thanks

Ok the simple truth is that I don't know for sure but as they were not accepting rebuys to count I was guessing that they also would not accept tickets but I w3ould advise you to mail support@888poker.com and they will update you.

Regards

 

[divanaget]

Ok the simple truth is that I don't know for sure but as they were not accepting rebuys to count I was guessing that they also would not accept tickets but I w3ould advise you to mail support@888poker.com and they will update you.

Regards

I sent mail to them and have received an auto-reply, that they will answer me ASAP.
Ok, I’ll wait.

Thanks

 

[fireturtle19]

How many people play on Saturday on poker stars

I will be playing

 

[davidsincara]

thank you, i read the email yous end me and will wait for verification process to end

Hello, 2 days ago I got an email saying that the verification process ahas ended and now my account is verified, reply to your email with the screenshot!

How long is teh wait to have the $88 bonus on my account?

 

[888Rep]

Hello, 2 days ago I got an email saying that the verification process ahas ended and now my account is verified, reply to your email with the screenshot!

How long is teh wait to have the $88 bonus on my account?

Sent this over for you.

Regards

 

[888Rep]

Hello
Last few days when i check my bonuses i see that wagering for Hand of the day bonus is always still. Its like as i didnt wager anything. I play everyday. And i remember before this bonus changes i wager this bonus (1, 5 or 10 USD) really quickly (one session) and i could always see the progress (blue bar). Why now after 3 days i still didnt wager anything?
Thanks for ur answers.

Ales (zategnenc)

We’re simplifying the terms that apply to bonuses.

The following changes will come into effect on 25/05/2020:

• The next wager you make will use your Cash Balance first, before using your Bonus Funds.
• Only wagers made using your Bonus Funds will contribute to the applicable Bonus Wagering Requirement. However, in the case of pending bonuses, only Cash Funds will contribute towards meeting the Wagering Requirement.

Please note that these changes will also apply to any active Bonus Funds in your bankroll received prior to 25/05/2020.

• Any remaining Bonus(es) & vouchers, such as: Free Play, Free Spins, Tournament Tickets, Free Bets etc. may be forfeited upon a withdrawal request, as indicated in “My Account”.

By continuing to play with us, you agree to the new terms that apply to bonuses under the user agreement, which includes the bonus policy and withdrawal policy.

Kind regards,
888poker

 

[zategnenc]

Honestly i think i dont get it, but if i think corecttly that means i have to lose all my cash balance so that i can use my bonus balance to wager it.
Correct?

And witch bonuses are pending ones?

thanks again for explaining everythign

 

[padman400]

Honestly i think i dont get it, but if i think corecttly that means i have to lose all my cash balance so that i can use my bonus balance to wager it.
Correct?

And witch bonuses are pending ones?

thanks again for explaining everythign

Yep. Total waste of time. I will never put anymore money into 888

The rake is horrendous on the micro stakes as well compared to pokerstars