Official 888 Poker Support Thread

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lucero53

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error

When I load the poker888 program I get an error, I'm from argentina, that's why
 
8

888Rep

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what wager have this casino bonus from spin?? i can't find it

Jq10ebw.png
You need to go into the casino and check rewards.
 
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Hi, can you tell, when is the last $10000 Neptune Freeroll? I think that on May 31, yes?
I don't know but as the promotion is finishing on Monday the 7th of June the last one is maybe on Sunday the 6th of June.
You will know as soon as you get 2 x AK wins and the ticket should be given to you along with the 2 venus tickets.

Regards
 
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divanaget

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I don't know but as the promotion is finishing on Monday the 7th of June the last one is maybe on Sunday the 6th of June.
You will know as soon as you get 2 x AK wins and the ticket should be given to you along with the 2 venus tickets.

Regards


I have one Neptune ticket, but this Sunday probably I’ll miss the tournament and next week I’ll get another one. Can I use 2 Neptune ticket in one tournament ? ( maybe as reentry).
Thanks.
 
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I have one Neptune ticket, but this Sunday probably I’ll miss the tournament and next week I’ll get another one. Can I use 2 Neptune ticket in one tournament ? ( maybe as reentry).
Thanks.
No that is not possible.

thanks
 
davidsincara

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Hey All,

New users get a huge welcome package:
-$88 free (no deposit needed!)
-Up to a $400 welcome bonus depending on deposit size
-Depositors additionally get: free entry into the $100,000 First Depositors' Freeroll, free entry into the $1,000 Depositors' Freeroll, and 7 entries into the $500 First Depositors' Freeroll!!




See you on the tables!


I've just made my first account 1 or 2 weeks ago on 888 but wher can I find this $88 welcome bonus?
 
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8

888Rep

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I've just made my first account 1 or 2 weeks ago on 888 but wher can I find this $88 welcome bonus?
Go into the CHALLENGES tab then BONUS and you should see it there.

Regards
 
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mollymaggie

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888 poker

Hi, I Tried to register at the 888 site today. I didn't complete it because it asked for an SS#. I've registered at other sites to play and none have asked for an SS# Can you explain this? If that requirement stands I have no interest in the site
 
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Hi, I Tried to register at the 888 site today. I didn't complete it because it asked for an SS#. I've registered at other sites to play and none have asked for an SS# Can you explain this? If that requirement stands I have no interest in the site
Sorry but can you please explain SS#?
 
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Hi!
I won several tickets using my bonuses to buy in. Now I'd like to withdraw available money and ask you how it affects these tickets? I still have some bonuses and as I know they should disappear after I withdraw money. But will disappear tickets?

Thanks!
Hi,
The details are as mentioned in the email players received several weeks ago:

The next wager you make will use your Cash Balance first, before using your Bonus Funds.
Only wagers made using your Bonus Funds will contribute to the applicable Bonus Wagering Requirements.

So yes, as long as the player has non bonus money (cash) in his account he will not wager his bonus.

Regarding this point:
Any remaining Bonus(es) & vouchers, such as: Free Play, Free Spins, Tournament Tickets, Free Bets etc. may be forfeited upon a withdrawal request, as indicated in “My Account”.

We are saying that bonuses may be forfeited upon withdrawal request.

For poker players, only bonuses that were received upon deposit will be forfeit upon withdrawal request.

Once requesting a withdrawal, players will see first which bonuses will be forfeited before submitting the withdrawal.

Thanks,
 
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Showbizin

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Hi,

For poker players, only bonuses that were received upon deposit will be forfeit upon withdrawal request.

Once requesting a withdrawal, players will see first which bonuses will be forfeited before submitting the withdrawal.

Thanks,


If I'll see which bonuses will be forfeited, there is nothing to worry about :)
Thank you very much!
 
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Oh sorry just assumed everyone would know SS# stands for Social Security number

There are different regualation fom some countries so maybe that is a requirement for your country as maybe you have to pay taxes on winnings or something.
Reply back and ask them the reason for that requirement as this is the first time I have heard of this requirement.

Regards
 
shanest

shanest

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Is there any more games coming in the new poker club?

From what I can see they have actually taking value out. Only having one 5k and one 10k for smaller levels now.

They used to have 6k 8k and a 10k.
Disappointing.

I am at level 188. Doesn't feel like there is any reward for keep on climbing the levels.

Poker Club Levels
 
Nicolasd07

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I would like to organize a game in 888 but it does not allow me to enter the official page to download the application, someone can pass me a download link please thank you
 
Yanko57

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2 questions:

1) Can you look at those multiple accounts? I have some doubts that it's the same person... And he made final table on the Canadian Freeroll last Saturday (3PM Eastern Time)

376aef2a3ba51f77bbc40aab0ccacf46.png


2) I made some NHL bets before the season started that would have ended at the seasons end. Will you refund them now that the season has changed? I tried to get Bet history as proofs, but they are not available.
 
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888Rep

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Is there any more games coming in the new poker club?

From what I can see they have actually taking value out. Only having one 5k and one 10k for smaller levels now.

They used to have 6k 8k and a 10k.
Disappointing.

I am at level 188. Doesn't feel like there is any reward for keep on climbing the levels.

View attachment 271092

They have made some changes to the poker club rewards and have withdrawn some of the freerolls. There are still plenty of freerolls available in all promotions though.

Regards
 
8

888Rep

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2 questions:

1) Can you look at those multiple accounts? I have some doubts that it's the same person... And he made final table on the Canadian Freeroll last Saturday (3PM Eastern Time)

376aef2a3ba51f77bbc40aab0ccacf46.png


2) I made some NHL bets before the season started that would have ended at the seasons end. Will you refund them now that the season has changed? I tried to get Bet history as proofs, but they are not available.

I sent this over to support for you.

Thanks
 
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