Official 888 Poker Support Thread

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masha535

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I constantly have to delete 888 and re-install, very often updates (((((not automatically updated
 
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888Rep

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I can't sign in to 888. Message keeps saying "oops, something went wrong, try again late". I tried all day yesterday. BTW .. I am new and just installed the software.

Can I please have your country and poker user name?
 
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Oladocura

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I have resent your login issues over for you all.
Apologies guys.
I just read these other problems regarding login. I see that there are other people having problems logging into 888 site. More often than not, I get the background and the shuffling cards for a minute or so, then I get a notice that says 'oops, something went wrong, please try again later'. Once in a while I get the login page. Once I get the login page, the site is great and I usually have no issues. It's just getting to the login page. I have contacted support numerous time, but nothing seems to be resolved. They changed my password on me, but what can that help if I can't get to the login page to put in a password. It so frustrating. I got on last night and all was good. Again this morning I tried 5 times with not luck. ANY IDEAS????
 
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Oladocura

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I am from St. Andrews, Manitoba, Canada. My user name is Oladocura66.
Regarding 888, what good is getting freerolls when you lose them because you can't access the site. I lost 1 yesterday and 2 today (they expired). I've been trying to get on since 7:30 this morning and it is now 1:30 PM and still no access.
 
orsino12

orsino12

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I was able to log in after 15-20 tries this morning (around 6 am PST) and stayed logged in.

It seems I can eventually log in early in the morning or later in the evening if I'm persistent, but almost never later in the morning to early evening.

As long as I don't close it after I get in I'm fine, but it still sucks not being able to simply log in as needed.
 
Poker Orifice

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I was able to log in after 15-20 tries this morning (around 6 am PST) and stayed logged in.

It seems I can eventually log in early in the morning or later in the evening if I'm persistent, but almost never later in the morning to early evening.

As long as I don't close it after I get in I'm fine, but it still sucks not being able to simply log in as needed.


I tried late last night & I was able to get it.

I stayed logged in and this morning... I'm still logged in!!! (was able to play the CC 888 $300 weekly for Canadians, but lost on my first hand, lol.. set over set)

Looking forward to play a full schedule of MTT's tomorrow (will be the first day I've played in weeks on any site)
 
Poker Orifice

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I have resent your login issues over for you all.
Apologies guys.


Thank-you!

I'm logged in now. Got on there last night & now again trying to stay on all the time.
 
orsino12

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This is starting to get a bit aggravating.

I just got an email from 888 saying everything should be fine now, but I've been attempting to log in again for over an hour without success.

I responded that I still can't get in and included a screen shot of my latest attempt which was literally the same time as I got the email.

After several weeks of this there should have been some headway made into finding a solution by now.

 
orsino12

orsino12

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Well, it looks like there was a delayed reaction.

For about 10 more minutes after getting that email I wasn't able to get in, then suddenly it was working.

I opened and closed 888 5 times in a row and was able to get in all 5 times.

I really hope this fix holds, but only time will tell.
 
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Well, it looks like there was a delayed reaction.

For about 10 more minutes after getting that email I wasn't able to get in, then suddenly it was working.

I opened and closed 888 5 times in a row and was able to get in all 5 times.

I really hope this fix holds, but only time will tell.

Anymore disconnections just reply to the email now you have their link.

Thanks
 
orsino12

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It looks like the log in issue isn't the only thing that got fixed (I've already tried it a few more times and it's still working), but I also got 2 Venus tickets and a taskbar that shows 1/14 complete, so it looks like I can finally play the new Galaxy promotion.

 
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It looks like the log in issue isn't the only thing that got fixed (I've already tried it a few more times and it's still working), but I also got 2 Venus tickets and a taskbar that shows 1/14 complete, so it looks like I can finally play the new Galaxy promotion.

Nice!!
They told me they were contacting all the players from this thread that I sent over so hopefully at least some of your issues will be finally sorted out.

Regards
 
orsino12

orsino12

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Nice!!
They told me they were contacting all the players from this thread that I sent over so hopefully at least some of your issues will be finally sorted out.

Regards

Whatever they did worked great, for about 15 minutes.

After no problems logging in, I kept testing it, and as fast as it was fixed it seems to be un-fixed again.

I've tried multiple times and can't log in again, here's a shot from an attempt a couple of minutes ago...

 
8

888Rep

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Whatever they did worked great, for about 15 minutes.

After no problems logging in, I kept testing it, and as fast as it was fixed it seems to be un-fixed again.

I've tried multiple times and can't log in again, here's a shot from an attempt a couple of minutes ago...

Just keep sending it over them and maybe eventually there will be a complaee fix.

Thanks
 
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ritz_avalanche

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Is 888 even interested?

In all forums be it Twitter or fn users are complaining..atleast using the old table format I could multi table ...what is the purpose of an update if it destroys a stable platform?
Also there should be a git hub for version control in case users can't use the present platform ...without a beta or testing phase you are releasing an unstable App for the users and displacing a stable platform
 
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888Rep

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Is 888 even interested?

In all forums be it Twitter or fn users are complaining..atleast using the old table format I could multi table ...what is the purpose of an update if it destroys a stable platform?
Also there should be a git hub for version control in case users can't use the present platform ...without a beta or testing phase you are releasing an unstable app for the users and displacing a stable platform
We have been using the current version for the past two years and the majority of players were on that version. It is the players who have been using the old version link that was put in the new version that are affected so it was well tested beforehand.

Regards
 
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Oladocura

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Yesterday I tried to get on from 7 AM and finally got on at 4:30 PM. Everything worked fine for about an hour, then I got unceremoniously disconnected. I tried logging in again but got the message 'oops, etc.' I got on again about 7 PM and stayed logged on all night, figuring I could play this morning. Low and behold I could, until my screen froze in the middle of a game and I had to log off. Of course I couldn't get back on. 888, PLEASE GET THIS PROBLEM FIXED!!!!!
 
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waynaldo009

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Yeah it's painful trying to log onto 888. I've watched so much netflix lately I have no options. Waaah!
 
8

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Yesterday I tried to get on from 7 AM and finally got on at 4:30 PM. Everything worked fine for about an hour, then I got unceremoniously disconnected. I tried logging in again but got the message 'oops, etc.' I got on again about 7 PM and stayed logged on all night, figuring I could play this morning. Low and behold I could, until my screen froze in the middle of a game and I had to log off. Of course I couldn't get back on. 888, PLEASE GET THIS PROBLEM FIXED!!!!!

Yeah it's painful trying to log onto 888. I've watched so much netflix lately I have no options. Waaah!
I have sent your issues over again but have you tried our instant play no download browser version which can be found on the home page.
888poker.com. https://www.888poker.com/desktop/no-download/
It may help.
 
KristaK

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current 888 fiasco

Why it keeps on saying "oops, something went wrong" message ? I have been facing this problem for last week n so from desktop. mobile app was working fine , but from yesterday that also is not at all reliable. Also once I went in , it did not let me register for mtts even after I tried too many times pressing register button. 888, you are a great brand and have massive players base. you must do everything to upgrade your server and sort this technical problems out. Otherwise many players will just leave to another site and you know there are enough competition in the poker world
hi hi 888 people
for a few weeks now is impossible login to 888 Poker, stay connected
so so disappointing & frustrating
i live in bc canada
if message again "oops, something went wrong please try again later"
i goin scream... really really loud

i no alone this issue
is it really impossible for the brilliant minds at 888 to sort out this fiasco - after weeks?
are the 888 technicians that incompetent?

i fed-up this terrible 888 website/programming, it impossible play at 888
many other good places to play poker where you can get on the site, sorrie i done with 888 worst of any poker site i deal with

however problem is... you have significant my monies on account
i wish my monies returned NOW - please
my name in 888 is "kcorbee"

please no say - contact 888 support... i have again & again ... never get any reply
so you 888 rep,
help me please recover my money
you have my money, the incompetence denies my ability access it
(sorry i very upset of all this)

PS.... Cardschat leaders
.... you rate poker sites.... please consider the fiasco 888 is to many members, & total lack of any customer support other than this thread... if you want my rating for 888 - it negative stars
maybe just western canada players get messed around? maybe cardschat members need be warned of this place?
 
Last edited:
shanest

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I've tried everything. deleted every trace of 888. even went into registry files and removed everything.

reinstalled it. same damn issue. I am in contact with live support. Have sent on spec details but waiting to hear back
 
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