Official 888 Poker Support Thread

[orsino12]

So much for the log in problems being fixed. I just got home and can't log in again.

 

[ritz_avalanche]

The new App is very bad ..keeps crashing no matter how many times I reinstall...

 

[Suns of Beaches]

Hello rep. Just received this:

We just wanted to inform you that we are updating our 888club Freerolls.

You can check out all the updates in our 888poker client lobby under the ‘Poker Club’ tournament tab.

This will take effect from 1st May.

Can u give us more details? What exactly is gonna change?

Thanks.

 

[888Rep]

Hello rep. Just received this:

We just wanted to inform you that we are updating our 888club Freerolls.

You can check out all the updates in our 888poker client lobby under the ‘Poker Club’ tournament tab.

This will take effect from 1st May.

Can u give us more details? What exactly is gonna change?

Thanks.

I am trying to find out about this and will update as soon as I know.

 

[shanest]

So much for the log in problems being fixed. I just got home and can't log in again.

Everything is working perfectly. There are no problems at 888

 

[igrok8503]

Why is there no Diller messages in your new client and no statistics on the number of hands played in the current tournament, as well as the percentage of hands won and lost in the current tournament? Really removed important functions, made a children 's game for blind kittens.

 

[igrok8503]

Hello rep. Just received this:

We just wanted to inform you that we are updating our 888club Freerolls.

You can check out all the updates in our 888poker client lobby under the ‘Poker Club’ tournament tab.

This will take effect from 1st May.

Can u give us more details? What exactly is gonna change?

Thanks.

Got a letter like that, too.
It 's probably not gonna be good.
Like blasts on a 18К with 200 prizes.

 

[efranto2286]

So much for the log in problems being fixed. I just got home and can't log in again.

Hello I have the same problem for a week and it is still the same

 

[orsino12]

Hello rep. Just received this:

We just wanted to inform you that we are updating our 888club Freerolls.

You can check out all the updates in our 888poker client lobby under the ‘Poker Club’ tournament tab.

This will take effect from 1st May.

Can u give us more details? What exactly is gonna change?

Thanks.

I got the same email.

I'm surprised there were no details on the changes as they are just 1 week way.

The only recent change to 888 I noticed is the Big Fish tab is gone now, although the BF tournaments are still there.

 

[Poker Orifice]

Hello I have the same problem for a week and it is still the same

Provide the 888 rep. with some details please
ie. Country
desktop? Phone?
Mac or Windows,
etc


It's same thing for me here in B.C. canada, on a desktop, win10

Just before the recent update a few days ago, I was able to get onto the site ONCE... so I STAYED LOGGED IN & left computer running. Then after the update I have not been able to get back on since (I thought for sure this 'update' was 888 fixing this problem for us... but obviously not Maybe we can throw water balloons at other players now along with eggs & stuff? .. Who knows. I don't... because I can't even get onto the site

 

[Nomahoners]

Im back to cant log in status. I got the very vague email too, love to log in and see the skinny on that. Oops, there was a problem. Once i get in I guess im gonna withdraw my cash and go somewhere else. Its been a few months bow this problem has.

 

[xpvictor1]

Can't log in

I can't sign in to 888. Message keeps saying "oops, something went wrong, try again late". I tried all day yesterday. BTW .. I am new and just installed the software.

 

[orsino12]

You know there is something really messed up when the hardest thing about online poker is being able to log in.

 

[99TERRANCE99]

You know there is something really messed up when the hardest thing about online poker is being able to log in.

Or being able to load a tournament page you have paid to be in or won a ticket money entrance too ,this is unreal at this point 3 months and same drama

 

[bempassado]

I received a $5 poker bonus clearing at 3.5 pts for each $1 (So 17.5 pts needed). I have 2 questions:

1) I play a tournament with a $5 buyin and I lose. Do I still have to get the 17.5 pts or is the bonus considered done?

2) I play a tournament with a $5 buyin and I win $200. That $200 can not be withdrawn until I get 17.5 pts right?

 

[waynaldo009]

I am living in Canada and having issues logging in as well. I finally got in after trying for 20 minutes straight. Hopefully I won't have this issue tomorrow for the tournament!

 

[Uncloggie]

I finally caved and deposited 10$. I find 888 has a lot of incentives despite almost ridiculous requirements to receive advertised cash bonuses.

 

[Cezar23927]

Reopening account

I am trying to reopen my 888 account Cezarl23927, and send email on all the oficial ways from 2 weeks now but still no response

 

[888Rep]

I received a $5 Poker Bonus clearing at 3.5 pts for each $1 (So 17.5 pts needed). I have 2 questions:

1) I play a tournament with a $5 buyin and I lose. Do I still have to get the 17.5 pts or is the bonus considered done?

2) I play a tournament with a $5 buyin and I win $200. That $200 can not be withdrawn until I get 17.5 pts right?

As you play you can go to the Challenges tab then click Rewards then Bonuses to see your bonus restriction and it will say when the bonus has cleared.
Number 2 is yes you will still need to accumulate the points.

Regards

 

[888Rep]

Provide the 888 rep. with some details please
ie. Country
desktop? Phone?
Mac or Windows,
etc


It's same thing for me here in B.C. Canada, on a desktop, win10

Just before the recent update a few days ago, I was able to get onto the site ONCE... so I STAYED LOGGED IN & left computer running. Then after the update I have not been able to get back on since (I thought for sure this 'update' was 888 fixing this problem for us... but obviously not Maybe we can throw water balloons at other players now along with eggs & stuff? .. Who knows. I don't... because I can't even get onto the site

Im back to cant log in status. I got the very vague email too, love to log in and see the skinny on that. Oops, there was a problem. Once i get in I guess im gonna withdraw my cash and go somewhere else. Its been a few months bow this problem has.

I can't sign in to 888. Message keeps saying "oops, something went wrong, try again late". I tried all day yesterday. BTW .. I am new and just installed the software.

You know there is something really messed up when the hardest thing about online poker is being able to log in.

Or being able to load a tournament page you have paid to be in or won a ticket money entrance too ,this is unreal at this point 3 months and same drama

I have resent your login issues over for you all.
Apologies guys.

 

[Serbianbeauty]

Thank you again for your help. I received the Level Up ticket and made #298 of 3885 for .45.

I also received a second Level Up tournament ticket as I made it now to Level 23 (again because of the extra roulette play). So no problems getting Level Up ticket this time around.

I sent this over for you.

Regards

 

[andrzejaa]

Is it worth playing at 888?

 

[888Rep]

Thank you again for your help. I received the Level Up ticket and made #298 of 3885 for .45.

I also received a second Level Up tournament ticket as I made it now to Level 23 (again because of the extra roulette play). So no problems getting Level Up ticket this time around.

Good to hear.

Well done!

 

[Nomahoners]

Is it worth playing at 888?

As long as your not in British Columbia it is. I prefer it over ps, pp, acr. Just my personal opinion, i know some agree, some dont.

 

[Oladocura]

problems logging in to 888

Does anyone else have problems logging into 888 site. More often than not, I get the background and the shuffling cards for a minute or so, then I get a notice that says 'oops, something went wrong, please try again later'. Once in a while I get the login page. Once I get the login page, the site is great and I usually have no issues. It's just getting to the login page. I have contacted support numerous time, but nothing seems to be resolved. They changed my password on me, but what can that help if I can't get to the login page to put in a password. It so frustrating. I got on last night and all was good. Again this morning I tried 5 times with not luck. ANY IDEAS????