F
fundiver199
Legend
Loyaler
P
pjokay
Legend
Platinum Level
Not one to complain normally ever over a small amount but still disappointed.
Response means tough your $10 is gone even if was failure of service due to an update started by 888.
I should not of been able to buy into game without table opening.
Dear Hugh,
Thank you for contacting us.
Hugh, we are truly sorry to hear of the issues you have been experiencing on the site.
We do recommend if you are playing from the downloaded app, we kindly ask that you please un-install and re-install the application to your device and try this again.
Also, if you are not on the downloaded app but are using the instant app, you may need to clear you cache and cookies from your browsing history and then try to access the account again.
Once you have tried the above mentioned steps and the issue still persist, we then ask that you please take a screen shot of the error message and have this forwarded to our support team for review.
If you need assistance on how to do any of the above steps, please see the links below:
-How to clear your cache and cookies: http://888-external-en.custhelp.com/app/answers/detail/a_id/12052/p/4
-How to un-install and re-install: http://888-external-en.custhelp.com/app/answers/detail/a_id/892/p/4
Hugh, we do hope that you found this email helpful. If you do require further assistance, please feel free to contact us again
If you require further assistance with this or any other matter, please feel free to contact us.
Kind regards,
Laureen B.
Member Support Representative
support@888poker.com
www.888poker.com
Hi 888
This is also something that keeps happening to me and only since the software changed style. The client goes a white shade, says stop responding and I have to use tak manager to close and reopen the software.
The software looks nicer but I would rather have stability. This has cost me a place/ticket multiple times now. When you say to clear cache and cookies is this whatever browser you have selected as your default? On a PC I use the client.
Obviously this is happening to multiple uses. Is this being looked into as a bug?
8
888Rep
Official 888 Poker Rep
Silver Level
If you don't clear your browser cache after you uninstall the client there will still be traces of it left so by clearing it and then restarting your computer you can start afresh.
Regards
8
888Rep
Official 888 Poker Rep
Silver Level
Not sure I fully understand your issue bvut you can buyin to games for as little as 1c.Hello, 888
I`m curious about something. I`m mostly sure that I am not the only 1 asking about this, but is there a way to lower the minimum buy-in for Poker Tournaments?
Like...I may be able to deposit only $3 not necessary $10...I`d like to have a shot at tournaments with 0.10$ every time I could deposit $3...Hope you understand me properly because English is a 2nd language for me
This thing can be implemented in the very next update for USER Preferences...to be like an individual Choice rather than the idea of lowering the standards.
If there is anything I can do about possible translations in the software Application, from English to Romanian or the vice-versa, I`d love to be of help.
Wish you all the success. Signed,
a Poker Enthusiast
Thanks!
8
888Rep
Official 888 Poker Rep
Silver Level
They will not lower it from $10 for business reasons!My issue is related to the deposit minimum amount.
From minimum deposit of $10 to $3 or even $1.
Customers should be able to choose from this range
Thanks!
P
pjokay
Legend
Platinum Level
Hi 888 Rep
Does the client interact with whatever browser you set as your default or is it based on the operating system you use? Currently I am running Windows 10 but have Chrome as my default so is it just Chrome I need to clear?
Thanks
W33dzLov3r
Enthusiast
Silver Level
Businesses would be better if players would have such opportunities.
Think about it...there are more occasions to deposit $1 or $3 than with a minimum of $10
Thank you for your reply.
Any freeroll club I could enter on 888?
I`d like to be a part of such a club. Sounds interesting.
Wish you all the best
F
fundiver199
Legend
Loyaler
Merchants typically pay some kind of fees to receive payments, so it makes sense to require a minimum per transaction, especially when the transaction is not directly generating profit.
Mortis71
Visionary
Silver Level
look in the settings tab, should be a clicker there to "revert" back to old table designs
JOINMYTABLE
Enthusiast
Silver Level
sergik1992
Legend
Silver Level
Hello 888Rep! Last 2 month I have problems with withdrawals. Before period of withdrawals continued no longer than 5 -7 days. Now my withdrawal requests have status "Pending" 20 days or so. What is the problem?
8
888Rep
Official 888 Poker Rep
Silver Level
Poker user name please?
sergik1992
Legend
Silver Level
wlad20082009
Legend
Loyaler
You shouldn't turn your nose up so that everyone can see your snot. Hand two, and the pleasure of just one! If a person did to you EVIL - you give him candy, he'll EVIL - you give him candy... And so on, until this creature does not develop diabetes! Optimists even in the cemetery you can see some pluses.
8
888Rep
Official 888 Poker Rep
Silver Level
Having this checked for you.
Thanks!
8
888Rep
Official 888 Poker Rep
Silver Level
Nice!!Received $10 refund back on account after download issues the other day unable to play after registering,
Thanks for your help listening to me and everyone on this thread 888 Rep appreciate it.
8
888Rep
Official 888 Poker Rep
Silver Level
syarbouh
Rock Star
Silver Level
Thank you, I installed today . Now it's working perfectly!
Last edited:
Mortis71
Visionary
Silver Level
888 Rep
how do you know if you completed the wagering requirements for "JPMONDAY" freeplay?
does it auto-say complete when you hit your # or do you have to wait until you see your freeplay award up to 72 hours later?
Lets see if this is an example- Min. depo = $20, wager x3 it says... so play $60? at the casino, $60 is 300 points earned towards leveling up. Lets say you start at 0 and continue to play until 300 points is reached, is that when it's complete? and how do you know?
how do you know if you completed the wagering requirements for "JPMONDAY" freeplay?
does it auto-say complete when you hit your # or do you have to wait until you see your freeplay award up to 72 hours later?
Lets see if this is an example- Min. depo = $20, wager x3 it says... so play $60? at the casino, $60 is 300 points earned towards leveling up. Lets say you start at 0 and continue to play until 300 points is reached, is that when it's complete? and how do you know?
8
888Rep
Official 888 Poker Rep
Silver Level
Poker lobby - click CHALLENGES then MY REWARDS then BONUS or/and FREEPLAY and it should tell you there.
Regards
8
888Rep
Official 888 Poker Rep
Silver Level
Nice!!