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Artbart805
Legend
Platinum Level
ACR and BCP
They are both the same engine but neither will install on my computer.
I have all the common others 888 party pokerstars intertops…
Downloads. Faults on install on file win ( folder not found) did not create a folder.
I manually created the folder in the proper place but the software downloads and keeps unpacking. Never stops..
uninstalled packages. Oblivious a fault in the installation package. Sent a note to support but they just suggested another attempt.
Since both packages failed I give up..
Computer updated last night, I might try again. But I do not anticipate success.
They are both the same engine but neither will install on my computer.
I have all the common others 888 party pokerstars intertops…
Downloads. Faults on install on file win ( folder not found) did not create a folder.
I manually created the folder in the proper place but the software downloads and keeps unpacking. Never stops..
uninstalled packages. Oblivious a fault in the installation package. Sent a note to support but they just suggested another attempt.
Since both packages failed I give up..
Computer updated last night, I might try again. But I do not anticipate success.
FastEddie777
Rock Star
Silver Level
Thanks
I appreciate you taking the time to explain this. Just starting playing online for the first time since they allowed USA players to play on Ultimate Bet/party poker, etc. Thanks
I appreciate you taking the time to explain this. Just starting playing online for the first time since they allowed USA players to play on Ultimate Bet/party poker, etc. Thanks
V
Vikv89
Rising Star
Bronze Level
No problem. That's why we're here, helping each other out.
A
ACR Rep
AmericasCardroom Rep
Silver Level
Hi, thanks for reaching us with your concerns, check this video that explains how to use Bitcoin, the easiest and cheapest way to deposit on ACR:
https://twitter.com/ACR_POKER/status/1246958341408141312
https://www.americascardroom.eu/bitcoin-poker/
Hopefully this information helps!
ACR Rep,
T
tomk7788
Visionary
Silver Level
Coinbase doesn't like gambling sites and have shut down some accounts linked to gambling sites so it's best to use an intermediary wallet like Blockchain.
ACR>Blockchain>Coinbase>PayPal or your bank account.
FastEddie777
Rock Star
Silver Level
Again thank you for the great customer service.
JoeKampman
Rock Star
Silver Level
Every once in a while I will get disconnected from the server. I know from talking to others on the site it isn't just happening to me. Is there any explanation or more information that you can give us on this issue?? It is a little frustrating when I'm in a hand and get "disconnected" from the server
JoeKampman
Rock Star
Silver Level
You have to be a member of the Freeroll club to get the ones during the week. Check under our freerolls for more info
det0nate
Rock Star
Bronze Level
its posted in the password area
GL
A
ACR Rep
AmericasCardroom Rep
Silver Level
Hi, I have escalated your feedback to the department in charge, and they have confirmed that we've suffering some sporadic disconnections due to the high traffic of players connecting at the same time, however, our tech department is currently working on it and for this coming April 29th, we will have a downtime that will fix it.
Hopefully this information clarifies your concerns.
ACR Rep,
A
ACR Rep
AmericasCardroom Rep
Silver Level
Hi and thanks for your interest in our poker website, yes we do accept all USA players.
For huge guarantees, fast payouts in the U.S., Americas Cardroom is your best bet.
You can download our website directly through this link:
Americas Cardroom download
Since now, wish you the best of luck in our tables!
ACR Rep,
Last edited by a moderator:
A
ACR Rep
AmericasCardroom Rep
Silver Level
Hi, we have a troubleshooting that might help you:
Go to task bar or click on the Malwarebytes icon to access
Click on the settings icon
Go to Allow list
Click on Add, Allow a website
Click on Add URL
On the URL blank space add: americascardroom.eu
Click on Done
Now you add our website as a secure URL and you will be able to open the client while Malwarebytes is running.
Hope this information helps!
ACR Rep,
I
iher
Rising Star
Bronze Level
Money in ACR Account went missing?!?!!?!
ACR REP - The money in my account has gone missing. I just sent an email to your support team. It shows $300 debited to the live dealer casino and $153 debited to the regular casino. I've looked everywhere and the money is just gone????
Please help!
ACR REP - The money in my account has gone missing. I just sent an email to your support team. It shows $300 debited to the live dealer casino and $153 debited to the regular casino. I've looked everywhere and the money is just gone????
Please help!
I
iher
Rising Star
Bronze Level
Also, it may be worth noting that immediately after I transferred the money to the casino / live dealer casino the system went down and when I tried clicking on either for several hours it said down for maintenance. They're back up now but the money is gone!
carlosnuno
Rock Star
Silver Level
My question to AmericasCardroom, with the rise of this cryptocurrency and the number of new financial services platform or reliable wallets that exist in the market, have you not studied partnering with them to facilitate the deposit and withdrawal of real money? Current deposit systems are cumbersome, and even more so in the United States where the use of online gaming accounts is blocked. When I talk about wallets I mean strong companies like XTB, UPHOLD, ETORO, DARWINEX, ETC. If you already have direct deposits with these online companies, let me know to start playing on their page. Greetings.
J
jmg199
Rock Star
Silver Level
Has anyone else had tables randomly close?
I had one today and I had another probably 2 weeks ago. Both were a 0.01/0.02 cash game. Thankfully I wasn't in an active hand either time, but that's certainly a bit worrisome.
When you go to leave a table manually there's a confirmation message that pops up.
There was absolutely no warning in these situations. Open one instant, gone the next instant.
I had one today and I had another probably 2 weeks ago. Both were a 0.01/0.02 cash game. Thankfully I wasn't in an active hand either time, but that's certainly a bit worrisome.
When you go to leave a table manually there's a confirmation message that pops up.
There was absolutely no warning in these situations. Open one instant, gone the next instant.
N
neart13
Rock Star
Silver Level
Yeah this happened to me 3 times this week! The site is experiencing a lot more traffic than it's used to so some things are messing up for sure!
N
neart13
Rock Star
Silver Level
"Cumbersome" that's such a polite way of putting it! [emoji1787][emoji1787]...
But I hope they take note of this message because partnering with an e wallet would be huge! Like game changer easy money in and out would be fantastic! Withdrawing is slow but even depositing can be stressful like and that's us trying to give them money!
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