SirYivx
Rock Star
Silver Level
Yeah I was. Talked to support - they said they are processing another update so no one can log in for another hour "possibly less". Can't blame them the client is extremely buggy rn.
- Status
Yeah I was. Talked to support - they said they are processing another update so no one can log in for another hour "possibly less". Can't blame them the client is extremely buggy rn.
YungWan
Rock Star
Silver Level
Lots of problems here too! 
Initially couldn't upgrade through the client. Had to uninstall and then download the new installation package from their website.
Finally installed the new update but now I can't login with my credentials.
Hopefully this will get resolved soon, as a new depositor, I'm meant to be collecting Free Cash cards everyday and the cards that don't get collected just expire!
Initially couldn't upgrade through the client. Had to uninstall and then download the new installation package from their website.
Finally installed the new update but now I can't login with my credentials.
Hopefully this will get resolved soon, as a new depositor, I'm meant to be collecting Free Cash cards everyday and the cards that don't get collected just expire!
J
Jedimindtryx
Enthusiast
Silver Level
still locked out of acr and cant even create a new pw cus it says email been sent to update but email not there i contacted them bout 8 hours ago or so they said its problem with servers and host or something like that hopefully it gets fixed soon
J
Jedimindtryx
Enthusiast
Silver Level
were u able to update without uninstalling and reinstalling cus i had to uninstall and reinstall and i cant use old pw at all and cant make new one
SirYivx
Rock Star
Silver Level
I uninstalled and reinstalled before the big update and was on for about 30 mins before I got booted off. No one can log in right now. Don't try to change ur PW it will not help. Just have to keep trying until it lets you log in. This is what I was told by support and by the ACR stormer team.
jrgum25
Visionary
Platinum Level
Seems like everyone is having trouble logging in at the moment. That's what I gathered from twitter. I know I put my correct login information in but they keep saying its incorrect. I haven't talked to anyone at ACR about it because I figure they're trying to work out the kinks with their software update.
R
rmcneice
Rock Star
Silver Level
T
tgeezee
Enthusiast
Silver Level
OK Acr Rep guy .. I used your Feedback link...….
how do I find out if anyone will do the stuff I suggested …. oooooo
but really .. did that message go into some Void or black hole the second I hit send ?
You have my user name u can track it down the message and fast track it right ..:call2:
how do I find out if anyone will do the stuff I suggested …. oooooo
but really .. did that message go into some Void or black hole the second I hit send ?
You have my user name u can track it down the message and fast track it right ..:call2:
Serbianbeauty
Rock Star
Silver Level
Lots of problems here too!
Initially couldn't upgrade through the client. Had to uninstall and then download the new installation package from their website.
Finally installed the new update but now I can't login with my credentials.
Hopefully this will get resolved soon, as a new depositor, I'm meant to be collecting Free Cash cards everyday and the cards that don't get collected just expire!
I talked with live customer support, and they said they will make up for the bonus cash cards that can not be used because of software updates.
Kirs10c
Enthusiast
Silver Level
I am not sure what time zone you are in, so I am unsure if I am still having an issue logging in or if an hour hasn't passed yet.
Bricxjo
Just some happy guy
Loyaler
I am in the Mountain time zone of USA and it has only been about 30 minutes. It is 4:22 am here.I am not sure what time zone you are in, so I am unsure if I am still having an issue logging in or if an hour hasn't passed yet.
finaltable1
Legend
Loyaler
Completely uninstalled previous version and deleted folder.
Installed new version.
Password is not working... Typing it correctly.
Reset password function is not working, it's not sending me an email with reset password link.
What shall I do?
Installed new version.
Password is not working... Typing it correctly.
Reset password function is not working, it's not sending me an email with reset password link.
What shall I do?
XYZ2123
Visionary
Bronze Level
Same for everyone. Can't do anything. Just wait.
finaltable1
Legend
Loyaler
oh, thanks!
strokin07
Kindly Gladiator
Loyaler
I have a long-standing and tormenting question for you dear ACR Rep. Will Russian ever be added to ACR and BCP software? The fact is that many poker players from Russia are already starting to play in your client programs, on ACR and BCP, and this is already a huge clientele for you in the face of Russian players and it would be nice to add Russian to the client programs listed above.
Peppinotom
Legend
Silver Level
wanna conquer this as well with your small pocket pairs all-ins and hitting against my KK???I have a long-standing and tormenting question for you dear ACR Rep. Will Russian ever be added to ACR and BCP software? The fact is that many poker players from Russia are already starting to play in your client programs, on ACR and BCP, and this is already a huge clientele for you in the face of Russian players and it would be nice to add Russian to the client programs listed above.
Lol, just kidding... I managed to install the update as soon as I chose a new folder, but it says website is down for server maintenance, please try again shortly.....
Let's see how long shortly can be
:reddy:- Status