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Prompt. If you need to replenish your balance with bitcoin account, do you need to confirm this transfer through your support ? And how quickly you change your online BTC wallet -for the user, room ACR? The conclusion can be made on the other your wallet BTC -
or only the one that was added to the balance originally ? It is possible to change the address of your wallet to recharge BTC?


Hello. I'd like to confirm if you are asking about a deposit from your BTC wallet to the ACR balance or if it is a withdrawal? Also, addresses will change automatically after you use them one time, you can not use the same BTC address twice.
 
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laxfan1405

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Hi. Let me better explain how the rake commission works; "The house charges a commission or “rake” as a percentage of the total pot won at the end of each hand. The “rake” is calculated based on the number of players in the hand, and the size of the pot. The commission (rake) is 5% and capped at a maximum of $3". You can learn more about this here: https://www.americascardroom.eu/play-poker-for-real-money/rake/. Let me know if you have any other question so I can assist you.



In talking about sit and gos. 300 fee is 12. 500 jumps to 50. Seems crazy to increase the percentage of buyin as stakes jump.
 
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Poker32

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Please add more Step SNG options that can also be used for Tourneys. These were pretty popular when I played at FTP and Party way back. Something with 6 man Hypers and 9 man regular SNGs. Something like
6man Hyper(500)
Step 1 $1.50+0.11- 1st:Step 2/ $5 Tournament Ticket
2nd:$3.70
Step 2 $5+0.30- 1st:Step 3/ $20 Tournament Ticket
2nd: $9
Step 3 $20+1- 1st: Step 4/ $80 Tourny Ticket
2nd: $37.10
Step 4 $80+2.90- 1st and 2nd: Step 5/ $200 Tourney Ticket
3rd: $64
Step 5 $200+8- 1st and 2nd: Step 6/$500 Tourney Ticket
3rd:$150
Step 6 $500+25- 1st: The Venom entry- $2650
2nd: $350
Being able to use any Step tickets also for Tourneys would be awesome for lower limit players trying to get into bigger Sunday GTDs
 
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fastfash25

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I like playing on ACR but I have not heard good things about you guys. A lot of bots, and trojan attacks. I get a lot of virus warnings from your guys software. What do you know about this? And are you guys at all safe? and can I cash out from USA?
 
millya5

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Tell me how best to make the first deposit via a visa or Bitcoin card
 
Jankou36

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Unfortunately, we do not support Linux and most likely that's why you get that error. If there's anything else I can assist you with, let me know and I will help you out.

Yes, but it's not only linux issue (windows also), it could be vulnerability for MITM attack. Just sayin...
 
andy112211

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Casino in ACR

At ACR if you win in the casino you can bring your winnings directly to the poker tables. I think this is great. Some other sites keep your casino winnings only in the casino. I don't know how many times I lost at the tables but went to the casino and won. I was ready to play poker again.
 
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ekgbeat

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Please try out the steps below:


Open up an Internet Explorer window (if you are on Windows 10, make sure it is not Microsoft Edge, but Internet Explorer, you will probably have to look for it on the search tool), on the keyboard press ctrl+shift+delete, on the little window that popped up click on "Clear" or "Delete", re-open the poker app.

If after doing so it still doesn't work, close the poker application again, then go to this website: https://get.adobe.com/flashplayer/, download and install the latest version of Adobe Flash Player, then go to this other link: https://www.java.com/, download and install the latest version of Java, reopen the poker app.


In case you are still experiencing the same error, you will have to white-list the site in either the Windows defender, antivirus or any other type of security blocker. Let me know if you have any problem after this, so I can better assist you.


Thank you for all of your help. That worked.
 
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In talking about sit and gos. 300 fee is 12. 500 jumps to 50. Seems crazy to increase the percentage of buyin as stakes jump.


Sorry for the late reply. Thank you for the heads up, before it was set up that way however, the Tournaments Team changed it a while ago. It should be updated now. Let me know if you have any other concern so I can take care of it.
 
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Thank you for all of your help. That worked.


Very glad to hear that helped you. In case you have any other issue, let me know so I can assist you.
 
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ACR Rep

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I like playing on ACR but I have not heard good things about you guys. A lot of bots, and trojan attacks. I get a lot of virus warnings from your guys software. What do you know about this? And are you guys at all safe? and can I cash out from USA?


Hello, I apologize for the late reply. Most likely, those alerts you get from your antivirus mean that sometimes the Smart Firewall blocks certain programs from accessing the Internet. Such programs might include certain streaming-media programs, network games, or custom business applications. However, if you know that the program's Internet activity is not a threat to your security, you can unblock the program's Internet access.We are a safe site, you can check out more about our Security and Integrity here: https://www.americascardroom.eu/poker-customer-support/security-and-integrity/. Finally, yes you can cash out from USA, just go to the cashier section and click on Withdrawal and there you will get all the available methods you have and so much more. Please let me know if there's anything else I can assist you with.
 
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Tell me how best to make the first deposit via a visa or Bitcoin card


Hey, I would recommend you to go ahead and make your first deposit with Bitcoin so that you can take advantage of our great First Time BTC Deposit Bonus, which is %200 match up to $1000. Click here to get full details on this.
 
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At ACR if you win in the casino you can bring your winnings directly to the poker tables. I think this is great. Some other sites keep your casino winnings only in the casino. I don't know how many times I lost at the tables but went to the casino and won. I was ready to play poker again.


Hi, I'm grateful to hear you enjoy playing at our Casino and Poker tables. In case you have any trouble, please let me know and I will be glad to help you out.
 
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The biggest tourney ever hosted by a US-facing site is coming later this year!

It’s the $5 Million guaranteed Venom with a $1 Million first-place prize.

Click here for more info.


 
TeUnit

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ACR Rep did you get my private message?
 
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ACR Rep did you get my private message?


Hi TeUnit. I have replied the message you sent me. Please let me know if there's anything else I can assist you with.
 
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If your New Year’s Resolution was to be nicer to people, prepare to break it.

Fists will fly in The Cage Live Jan 25-28 and things are going to get downright nasty.

Are you in?

Punch your ticket this Sunday for $55.

Check out more info here.



 
ChiTownRon

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Fix the client lagging issue. I clicked raised and instead of raising, the client counted down my time for the hand and folded me. On a hand I would of won, which makes it that much worse. My internet connection was working fine.
 
S3mper

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How often does Step 1 of the Venom run?
 
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How often does Step 1 of the Venom run?


Hi. There's one every 4 hours. One at 8 am EST, 12 pm EST, 4 pm EST, 8 pm EST and so on. In case you have any other question, please let me know and I will be glad to help you out.
 
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Fix the client lagging issue. I clicked raised and instead of raising, the client counted down my time for the hand and folded me. On a hand I would of won, which makes it that much worse. My internet connection was working fine.


Hi, could you please provide me more details such as your OS (operating system), table name or tournament ID and any other detail you think that may be useful.
 
123cards321

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Great poker site

I have played over the years in a bunch of different sites, I have played in some great ones but really hard for you to start a bankroll like pokerstars and full tilt and also spent time at betsafe that had some nice freeroll with the monia twitches.

I can say with experience that this is a great site to play at! It is the perfect combination of everything really expensive tournaments where you can win up to 1M and freerolls ON DEMAND where you can play freerolls and have a lot of chances to boost your bank roll! Also once you start cashing in the freerolls there are a lot of options for medium range buy ins that allow players to have a chance at a lot of daily free cash they offer in granted tournaments.

The support response is really fast and helpful and they even have a live chat 24/7.

I greatly appreciate finding this site to play at.

Congratulations on the good work!
 
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Lilhawker11

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Back in the day I was strictly pokerstars. Now I'm just ACR. There's always a game and I like there are smaller fields
 
Paya_31

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Hey, the truth that recently started playing on this site, and really liked me, all that I could do is put the site in Spanish XD. If you could help me I would appreciate. regards

PS: to play in a few minutes.
 

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Spaceman

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Any way of extra clock running automatically when you time out?
 
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