Official PokerTracker Support Thread

[punctual]

When are you going to add support for BETONLINE.AG, FULL FLUSH POKER, and CLUBWPT?

US Players are limited in teh choices they have when it comes to online poker. Would be nice it PT4 supported all of those sites.

From what I understand, CLUBWPT uses the old UltimateBet software so allowing for CLUBWPT support should not be so difficult.

Thanks

 

[ILIKEFISH31]

When are you going to add support for BETONLINE.AG, FULL FLUSH POKER, and CLUBWPT?

US Players are limited in teh choices they have when it comes to online poker. Would be nice it PT4 supported all of those sites.

From what I understand, CLUBWPT uses the old UltimateBet software so allowing for CLUBWPT support should not be so difficult.

Thanks

Dude, nobody on earth is going to spend the time adding PT4 support to ClubWPT. You are in NY and apparently were lucky enough to get on Bovada before they closed out NY registrations. You have Bovada, WPN, and intertops to play at. Why on earth would you waste your time on ClubWPT? That's where the worst poker players on earth play. Five hours in a tournament to maybe win $5.

Don't destroy your poker game. Avoid ClubWPT. That's not poker. It even says it in the headline: "Never lose a dime playing poker...GUARANTEED!". If you are playing poker where you don't stand to lose a dime, you're not playing poker.

 

[dmorris68]

When are you going to add support for BETONLINE.AG, FULL FLUSH POKER, and CLUBWPT?

PT has stated in the past that site support is up to the site's themselves, so those sites would have to engage PT and presumably fund the development to support their sites.

I was surprised to hear of this business model myself, as it would seem to be in PT's better interests to support as many sites as possible. The main coding difference between them is custom parsers for the HH format, along with dealing with the occasional anomaly like lack of preferred seating or whatever. Yes there's an ongoing maintenance commitment, but HH's typically don't change that significantly very often. I'm well aware of software development projects and managing those resources, considering I've been in the biz for nearly 3 decades now as both engineer and manager. This would certainly seem manageable to me and basically a cost of doing business. Apparently they have a different view of it though.

 

[punctual]

Dude, nobody on earth is going to spend the time adding PT4 support to ClubWPT. You are in NY and apparently were lucky enough to get on Bovada before they closed out NY registrations. You have Bovada, WPN, and Intertops to play at. Why on earth would you waste your time on ClubWPT? That's where the worst poker players on earth play. Five hours in a tournament to maybe win $5.

Don't destroy your poker game. Avoid ClubWPT. That's not poker. It even says it in the headline: "Never lose a dime playing poker...GUARANTEED!". If you are playing poker where you don't stand to lose a dime, you're not playing poker.

ClubWPT is the place I go to when I have lost my money everywehre else...LOL....

They have some pretty nice prizes but the player pools are so high for the higher limit prizes.

I can't overlook CLUBWPT because it is one of the few options I have as a US player. I think the play is pretty decent when you are buying in for 1,000 points. I like playing the 1,000 point SnGs there. I also like playing when they have vacation packages up for grabs.

And i think as a poker player, wouldn't one prefer to play against a pool of, as you say, "the worst players on earth" ? Seems to me that is a shark's dream. lol

 

[dmorris68]

My prior post aside, I don't see ClubWPT or any such "play" poker site getting any attention at all from a tracker. The player population of such a site that would even know what a tracker is, let alone buy and use one, would likely be in the single-digit percentages and thus not make a good business decision to support. THAT much I'd have to agree with them about, even if if I disagree with them in that the US-facing real-money sites should be supported proactively.

 

[Colbefc]

Guess this is a stupid question but here goes. I use HM2 and I am not really happy with it and i am thinking of giving Poker Tracker a try.
I have bought Note Caddy to use with HM2, will it work with PT? Or is there an alternative that does work with PT?
Thanks for your help.

 

[Weissr]

Guess this is a stupid question but here goes. I use HM2 and I am not really happy with it and i am thinking of giving Poker Tracker a try.
I have bought Note Caddy to use with HM2, will it work with PT? Or is there an alternative that does work with PT?
Thanks for your help.

What don't you like about HM2?

 

[dmorris68]

PT4 has it's own automated note making tool although I've not played with it much as I still mostly use HM2 and play very little these days.


Sent from my iphone using Tapatalk

 

[ILIKEFISH31]

And i think as a poker player, wouldn't one prefer to play against a pool of, as you say, "the worst players on earth" ? Seems to me that is a shark's dream. lol

Not at this point in my playing career. I don't want to get used to playing at tables with all fish. Sure, now and then when they come along I'll sit there and collect some padding for the bankroll but I like to stay sharp as the competition is tough out there today and I want to learn the game the right way while avoiding development of any bad habits or believing that certain things work that simply won't the instant I move up in stakes.

 

[ILIKEFISH31]

PT4 has it's own automated note making tool although I've not played with it much as I still mostly use HM2 and play very little these days.


Sent from my iPhone using Tapatalk

I like it and find it really convenient. I can also add my own color coding or notes on each player that will show up as soon as I mouse over the note making tool tip on the HUD. Everything with PT4 is so streamlined and stable that I couldn't imagine going over to HM2 at this point but we'll see if that changes as I move farther up the ladder over time.

 

[ILIKEFISH31]

What don't you like about HM2?

I didn't like how clunky the HUD and some aspects of the program itself were. It's extremely resource heavy and appears to try and do simply too much.

It's still a great piece of software but after trying them both out extensively I went with PT4.

 

[Colbefc]

I used to like poker Office but was put of by the fact you have to pay every year.
It just suited me.
HM2 is ok but I find the way that those stupid black boxes just jump up when you dont expect it and they are sometimes a pain to get rid of.
I also dont like the way everytime I start a new session my hud seems to be all over the place and if I am multi-tabling I have to move every stat box into a position i like, they never stay in place, well for me they don't.

 

[RamdeeBen]

Is the hud in zoom ever going to work on macs?

 

[XXPXXP]

Hello

May I ask try to find some data in HUD settings?

I am actually using
Fold to 3bet, and set like , Fold to 3bet when player in Early position
but, after played several hands
The actual HUD stats I need is
Fold to other player's 3bet, when 3bet player is from Early position, not that raiser.

the other stats need to find is
similar bet missed flop
something like
If original player call preflop raise in position, and after original preflop raiser checked, the caller bet that missed flop.

Thank you for help.

 

[dmorris68]

I used to like poker Office but was put of by the fact you have to pay every year.
It just suited me.
HM2 is ok but I find the way that those stupid black boxes just jump up when you dont expect it and they are sometimes a pain to get rid of.
I also dont like the way everytime I start a new session my hud seems to be all over the place and if I am multi-tabling I have to move every stat box into a position i like, they never stay in place, well for me they don't.

As this is the official PT support thread, it wouldn't be appropriate for us to delve into details of competing products. I'll just say that if I understand your complaints about HM2, they should all be easily fixable (I don't have any of those problems). If you do decide to give HM2 further consideration or wish to address these issues, I'd suggest creating a new thread or better yet posting in the official HM2 support thread.

 

[duggs]

Not at this point in my playing career. I don't want to get used to playing at tables with all fish. Sure, now and then when they come along I'll sit there and collect some padding for the bankroll but I like to stay sharp as the competition is tough out there today and I want to learn the game the right way while avoiding development of any bad habits or believing that certain things work that simply won't the instant I move up in stakes.

Not game selecting well is going to kill you long run tho

 

[PokerTracker]

My prior post aside, I don't see ClubWPT or any such "play" poker site getting any attention at all from a tracker. The player population of such a site that would even know what a tracker is, let alone buy and use one, would likely be in the single-digit percentages and thus not make a good business decision to support. THAT much I'd have to agree with them about, even if if I disagree with them in that the US-facing real-money sites should be supported proactively.

PT has stated in the past that site support is up to the site's themselves, so those sites would have to engage PT and presumably fund the development to support their sites.

Club WPT called us a few months ago to discuss support for their network, its an ongoing topic that they may choose to revisit in the future - its up to them. On a related note we recently discovered the ClubWPT hand history format is not the same as the old UB hand history format, but our importer could not tell the difference which resulted in many errors if you tried to import ClubWPT. After speaking with CluBWPT staff we decided to block the hands, because it is better to not have errors appear. This helped us reduce confusion.

Yes there's an ongoing maintenance commitment, but HH's typically don't change that significantly very often.

Actually hand histories change frequently - we find revisions all the time, look at our release notes to see all the changes we need to compensate for. And hand histories are just the tip of the iceberg, we need to also support tournaments which is the hardest part of what we do - our staff stays abreast of every tournament change, revision, or new format... this is not an easy task and requires a lot of labor. We have multiple full time staff members who focus on this task, its not easy!

 

[PokerTracker]

Is the hud in zoom ever going to work on macs?

That is a question you need to ask pokerstars. We cannot add the HUD to Zoom tables without their help - we require knowledge of each player seated at the table at the start of the hand. In a normal game we get this info from the hand history, in Zoom we must have an alternative source. 888 and OnGame provide a data feed so PT4 can determine which players are seated, in Windows we can accomplish this for Zoom and RUSH games by working with the operating system - but this option is not available in OSX, that is why a data feed from Stars would be required. Without the data feed, we cannot support Zoom on OSX. Sorry!

 

[PokerTracker]

Guess this is a stupid question but here goes. I use HM2 and I am not really happy with it and i am thinking of giving Poker Tracker a try.
I have bought Note Caddy to use with HM2, will it work with PT? Or is there an alternative that does work with PT?
Thanks for your help.

PokerTracker includes NoteTracker notes. Our notes solution differs from NoteCaddy notes in a few ways -

1) There is no additional change for NoteTracker, its 100% free.
2) Additional NoteTracker packages are free to download in the PokerTracker 4 Download Warehouse
3) We view notes as a way to track items that cannot be tracked by stats. A stat is a measurement of an action divided by the total number of opportunities to take that action. A note is a measurement of actions, without regard for the opportunity.
4) Notes are grouped by situation, rather than by hand. We feel this is the best solution for multitablers, but this means that a note cannot open a replayer.
5) We feel graphics get in the way of the multitabler, just a few lines of text should be used rather than a giant wall of data.

There are both positives and negatives to both approaches, in the end it should be a personal preference based on what you are used to. Someone who plays a smaller number of tables may find Note Caddy's approach to be more comfortable within their workflow, but someone who multitables will probably prefer NoteTracker's approach. In the end, its all up to you which approach you prefer.

 

[PokerTracker]

Hello

May I ask try to find some data in HUD settings?

I am actually using
Fold to 3bet, and set like , Fold to 3bet when player in Early position
but, after played several hands
The actual HUD stats I need is
Fold to other player's 3bet, when 3bet player is from Early position, not that raiser.

You are looking for 3Bet BY position combined with 3Bet VS position.

the other stats need to find is
similar bet missed flop
something like
If original player call preflop raise in position, and after original preflop raiser checked, the caller bet that missed flop.

Thank you for help.

That is called Float Flop.

 

[dmorris68]

Actually hand histories change frequently - we find revisions all the time, look at our release notes to see all the changes we need to compensate for. And hand histories are just the tip of the iceberg, we need to also support tournaments which is the hardest part of what we do - our staff stays abreast of every tournament change, revision, or new format... this is not an easy task and requires a lot of labor. We have multiple full time staff members who focus on this task, its not easy!

I know they change frequently, but my emphasis was on "significant" changes. Aside from entirely new games or formats, HH variations that I've seen are relatively minor. I stayed on top of the major HH formats for awhile and wrote some tools to parse them for various purposes. I actually approached HM with some sample HH parsing code and suggestions on improving their parser to be more tolerant of the minor variances I ran across, because at the time it was obvious their parser was quite brittle. I remember once that Stars added some extra whitespace in a header line that had no impact on the information presented, it just spaced it out differently. This should never break a proper parser, but it broke HM at the time. My point was just that sort of thing can be designed for up front. I wrote some example parsing logic I shared with them that was not only tolerant of spacing, but could tolerate fields being moved around (e.g. move the date/time from the beginning to the end of the header line and it would still work and properly parse the time).

The issues with some sites not generating the necessary data in the HH to properly recognize or infer certain things like tourney payouts or such is obviously nothing you can be proactive about, I agree.

Regardless, I didn't mean to imply there was zero maintenance involved in supporting a given site; I just feel that with a proper software architecture that maintenance cost is mitigated to hours or even minutes for the typical HH type of changes we see. Obviously adding a game format that you never supported before is something different.

 

[RamdeeBen]

That is a question you need to ask PokerStars. We cannot add the HUD to Zoom tables without their help - we require knowledge of each player seated at the table at the start of the hand. In a normal game we get this info from the hand history, in Zoom we must have an alternative source. 888 and OnGame provide a data feed so PT4 can determine which players are seated, in Windows we can accomplish this for Zoom and RUSH games by working with the operating system - but this option is not available in OSX, that is why a data feed from Stars would be required. Without the data feed, we cannot support Zoom on OSX. Sorry!

Ok thanks for the reply.

I'll send a message to stars, hopefully other if other mac users do too we might be able to get something rolling in the near future.

 

[Jacki Burkhart]

new carbon update- PT4 HUD doesn't work now

I'm assuming they just relocated the hand histories or something.

I used set up assistant twice but can't get the HUD to work.

ideas?

 

[Dwilius]

Merge changed how the hand histories are written, PokerTracker is working on an update.

 

[LBofNard]

Merge changed how the hand histories are written, PokerTracker is working on an update.

It has been several days since the update and PT has given no estimation as to a fix. I am surprised that they would allow this HH change to derail their program for this period of time.