Official PokerTracker Support Thread

[PokerTracker]

I think it might be that I can only get the newer version of PS on the new laptop...there is no HH and no way to view the replay of the last hand like there is with the version on my old laptop...not sure how to get around it...

If you are using the pokerstars.NET client that does not allow for the saving of hand history files unlike all the other PokerStars clients worldwide. The only options as far as I am aware is to download a PokerStars client that saves hands or maybe PokerStars support could provide you with a version that does save hand history files locally.

- Rob

 

[mattiebumpo]

If you are using the PokerStars.NET client that does not allow for the saving of hand history files unlike all the other PokerStars clients worldwide. The only options as far as I am aware is to download a PokerStars client that saves hands or maybe PokerStars support could provide you with a version that does save hand history files locally.

- Rob

Thank you...bad news for me. Does PT work with wsop.com in Nevada?

 

[PokerTracker]

Thank you...bad news for me. Does PT work with WSOP.com in Nevada?

As far as I am aware the WSOP client in Nevada doesn't save local hand histories either.

- Rob

 

[mattiebumpo]

As far as I am aware the WSOP client in Nevada doesn't save local hand histories either.

- Rob

Thank you, Rob.

 

[spunka]

@mattiebumpo
you have to activate save to disk

 

[mattiebumpo]

@mattiebumpo
you have to activate save to disk
View attachment 331513

Thank you. Unfortunately I have the .NET version that does not support saving hand histories...will try to find the other version, but don't have much hope.

 

[skaterick]

yeah , i never even get to replay the hands in the Pokerstars 'US + friends home game club' freerolls ( much less a whole hand history ).sometimes i dont even know how i lost !

 

[mattiebumpo]

yeah , i never even get to replay the hands in the Pokerstars 'US + friends home game club' freerolls ( much less a whole hand history ).sometimes i dont even know how i lost !

I know...don't know why PS had to change it. I have switched back to my old laptop so I can do some analysis of my play. I don't know how much longer it will keep working though.

 

[okeedokalee]

I Tagged a hand in PT4 and now my Get Hands While Playing function isn't working. Can you help please.

 

[PokerTracker]

I Tagged a hand in PT4 and now my Get Hands While Playing function isn't working. Can you help please.

Your tag is still active. You will need to turn it off to see hands that don't have that tag:

Guide: Tagging Hands

 

[okeedokalee]

Thanks, I have looked at the tagging hands guide but still can't see where to turn off the Active tagging. Can you help and explain, please.

 

[PokerTracker]

Thanks, I have looked at the tagging hands guide but still can't see where to turn off the Active tagging. Can you help and explain, please.

Click on that dropdown I highlighted where it says the tag is selected. That will display a list of all the tags and the currently active tag(s) will have a black checkmark. Click on the currently active tag(s) to deselect them.

- Rob

 

[okeedokalee]

Thanks for your help, Rob. Deselect wasn't an option, so I deleted the tag and all is well now.
PT4 online is such good product better, than all the rivals, without it fully functioning you fell naked.

 

[PokerTracker]

Deselect wasn't an option

It's not a menu option. To deselect an active tag you just need to click on it again:

Gyazo Screen Video

gyazo.com

- Rob

 

[pokernomad]

Hey all - is it possible to set up reports/filters based on my opponents action and position?
For example, I can see options to call any raise, but not any raise from UTG.

Any help is really appreciated

 

[PokerTracker]

Hey all - is it possible to set up reports/filters based on my opponents action and position?
For example, I can see options to call any raise, but not any raise from UTG.

You can filter for the postion of each aggressor (first raiser, 3bettor e.t.c.) via 'Hand Details -> Player Position -> Preflop -> Position Of'.

- Rob

 

[Poker Orifice]

- Rob

Hi Rob,
Could please tell me how to go about deleting all cash game hands from my PT4 database? Or even better would be to retain cash game hands from ACR/BlackChip, but get rid of all the rest.
I would also like to retain all tournament play from all sites (but would like to know how to remove this as well in case I change my mind).

My database is getting quite large (I think?). It is currently 12.8GB & honestly most of the data on cash game play is no longer needed by me (I've changed sites I play on).
Thanks in advance. I appreciate the help.

Is 12.8GB a large database? (I don't even know tbh)

tks

 

[PokerTracker]

Could please tell me how to go about deleting all cash game hands from my PT4 database? Or even better would be to retain cash game hands from ACR/BlackChip, but get rid of all the rest.
I would also like to retain all tournament play from all sites (but would like to know how to remove this as well in case I change my mind).

My database is getting quite large (I think?). It is currently 12.8GB & honestly most of the data on cash game play is no longer needed by me (I've changed sites I play on).
Thanks in advance. I appreciate the help.

Is 12.8GB a large database? (I don't even know tbh)

That's not a very large database but depending on your available space it might be relatively large depending on the disk/free space you have left to work with. Hands can be removed from a database by purging them:

Guide: Purging Sessions & Tournaments

Bear in mind after purging there will be some required database housekeeping and if you don't have free space equivalent to the size of the existing database that might not be able to complete successfully. Also if you have an alias there is a known issue when purging so I'd recommend unlinking any aliases before purging.

Another option if you want to remove a significant proportion of data is to export the hands you want to keep and import them to a new database:

Guide: Exporting Hands

Guide: Database Management

When you are happy with the new database you can then delete the original.

- Rob

 

[Poker Orifice]

That's not a very large database but depending on your available space it might be relatively large depending on the disk/free space you have left to work with. Hands can be removed from a database by purging them:

Guide: Purging Sessions & Tournaments

Bear in mind after purging there will be some required database housekeeping and if you don't have free space equivalent to the size of the existing database that might not be able to complete successfully. Also if you have an alias there is a known issue when purging so I'd recommend unlinking any aliases before purging.

Another option if you want to remove a significant proportion of data is to export the hands you want to keep and import them to a new database:

Guide: Exporting Hands

Guide: Database Management

When you are happy with the new database you can then delete the original.

- Rob

Thanks Rob