LarkMarlow
Legend
Silver Level
Sigh...I'm sad too but looks like it will take a little bit longer for me to feel the impact full force. The following is what I just wrote to the payment processor:
Dear payment services,
Like everyone else, I received the cashout out notice. However, $445 remains in my pending cashouts and only $4.43 shows as the amount I may cash out. I would prefer to withdraw the entire amount. I was unable to cancel the pending amount. Please advise.
Update:
I received this note in reply... a day later but given how swamped they must be I was very impressed:
We thank you for contacting PokerStars and bringing this to our attention.
We have now made the correct adjustments to your account, and your full balance is now available in your bankroll so that you may make a new cashout request.
If there is anything further we can assist you with please don't hesitate to contact us.
Regards,
Mary
PokerStars Security Team
So I logged in to Stars, withdrew my funds via echeck in less than thirty seconds and now am a member of the very, very sad Stars zero-balance club. 6 years of playing there gone in the blink of an eye...so many memories...