PartyPoker Official Thread

[darthdimsky]

as you can imagine,Collette is swamped,but be patient Dims and i`m sure she or someone at PP will make good.

Actually, I just had another addition to my pp balance. Completely unexpected and I have no idea what the reason behind that is. But I am really grateful for it.

Collette - Please disregard the earlier $1.10 ticket remark. The compensation for the technical difficulties more than make up for it.

 

[CRStals]

Show me what Stars would do if this happened to them...

Bet it's not anywhere near what party is doing for their players.

Colette, Nicola, Emilie and all the CS staff need a huge thank you from their players in my opinion.

 

[CadoARAJ]

Very well managed by party poker and from CC
I received 215$ cash plus 13,56$ from ICM.
And a jackpot of another 215$ buy in ticket
So great. Ty all.

 

[RedGnom]

RESPECT!

 

[Colette Stewart]

I have a 5.50 ticket that is useless to any tournament except a `ladies` game which i can`t play.Was wondering if you could change to T-dollars,plz?

I got a 5,5$ ticket and can play only ladies tournament ��

These tickets were part of a ticket drop last weekend to support the KO series
Due to the issues Sunday - we understand some players did not utilize these tickets
If you contact the customer service team and give them your username - they will exchange remaining tickets for T$
The reason they show as active for the ladies is thats the only KO series events still in the lobby are the KO Ladies events we opted to re-run


Hope that's clear


Glad all issues are being resolved in full, thanks for the confirmations and feedback - its appreciated


I will be out of office for the weekend - any pending issues - please do reach out to the customer service teams directly
All contact details can be found on the webpage


Kind regards


Colette

 

[migesan]

Thanks to partypoker for taking such good care of our members! All 10 members who won the $215 tickets got a cash refund - and as a gesture of good will they will each receive another $215 ticket to play again next Sunday!

I think this is very generous and they went above and beyond.

Do you just care about certain members or everyone?:help::help::help:

 

[MasterOfDisaster]

TY Colette hope you enjoy your weekend!

imo you deserved a couple weeks off

 

[paulinhlt]

party poker is a great software, but I miss the SNG micros, 0.5 and 0.25 45p

 

[darthdimsky]

Wow, 3rd suprise. Tickets refunded and T$s credited! Now realise that the 2nd bump was most likely ICM jumps for the 3 MTTs I was in at the time (which was honestly unexpected).

I'm sure that the the technical glitches that happened were teething problems from all the recent changes that have happened. I'm sure players who are irate now will soon come around and get back in the fray.

Cheers, Dims

 

[PHX]

Today I got a $215 ticket to play this Sunday. I am very grateful for this opportunity to play this game.

I was one of the 10 players who got tickets last week. Unfortunately I never got a chance to play tourney as the technical difficulties started before I registered. As such I did not recieve any cash refund like the rest of the players nor did I expect any.

In the end I am very grateful to Cardchat and Party Poker for this second chance to play a high buy in tounament for free.

 

[Persian]

Hi. there are too many players in iran. i can say i know more than 20 active iranian poker sites each with more than 1000 online players at any moment ( some with up to 4000 online players on evenings) with even 30K guaranteed tournies. but many of us dont trust their RNG systems. Please we need access to Party poker. let us play.

 

[georgall]

How I can download partypoker client on english language, when I try it always on france?

 

[MasterOfDisaster]

Still love party , just dont understand the setup of these 1 centrolls towards millions online. you have that centrolls running now with 5x$22 ticket GTD to next step millions online, it just makes no sense you make the rebuys $2 for same as starting stack (thats 200buy in) also the addon is $2 for 5x starting stack. Wouldnt it be better to make them 50cent buy in 50cent rebuy and $2 addon instead?

 

[lovemiscou]

Hi Colette,This is concerning the PP live give away for canadiens to the playground poker club, I was wondering if you coudn't have it changed to all canadiens who are all ready registered to PP live because most of canadiens from CC already have joined for the free ticket promo a few weeks back.

 

[CRStals]

Hi Colette,This is concerning the PP live give away for canadiens to the playground poker club, I was wondering if you coudn't have it changed to all canadiens who are all ready registered to PP live because most of canadiens from CC already have joined for the free ticket promo a few weeks back.

OR....


Is there an opportunity for us to un-register and re-register for MyPartyLive.

 

[Colette Stewart]

Hi Colette,This is concerning the PP live give away for canadiens to the playground poker club, I was wondering if you coudn't have it changed to all canadiens who are all ready registered to PP live because most of canadiens from CC already have joined for the free ticket promo a few weeks back.

OR....


Is there an opportunity for us to un-register and re-register for MyPartyLive.

You can not unregister and re-register to take advantage of a promotion
I believe its a sign-up incentive and will be restricted to new members - however, its best to contact a pp live team member to confirm
I don't deal with these promotions


Thanks


Colette

 

[CRStals]

Hi Colette,

I figured the worst but I have contacted Emilie Grey in the hopes there is a way in.

 

[RedGnom]

Hi all,

I aim to try help answer your questions however the main aim of my forum presence is to gather valuable feedback from our players and also to keep you all informed first hand of whats going on.

Cheers,

Colette
#pokerforthepeople @partypoker

Hi Colette.I would like to appeal to you concerning the recently faced issue which matter have been sent via private message. I will appreciate any feedback from you. Thank you in advance.

 

[lovemiscou]

Hi Colette,

I figured the worst but I have contacted Emilie Grey in the hopes there is a way in.

Let us know if anything comes out of this Chris.

 

[lovemiscou]

You can not unregister and re-register to take advantage of a promotion
I believe its a sign-up incentive and will be restricted to new members - however, its best to contact a pp live team member to confirm
I don't deal with these promotions


Thanks


Colette

Thanks for your response Colette, figured nothing could be done but it was worth a try for that 5300. 00 ticket.

 

[CRStals]

Let us know if anything comes out of this Chris.

Absolutely, as soon as I hear I'll let the group know.

For a $5300 ticket we need to ask. I really hope we can figure something out, would hate for this to go to someone brand new to CC, or worse, a non member that sees the link

 

[Colette Stewart]

Our Monster Series roars into action 29th April - 6th May

With $2.7 Million GTD across various events and buys in suitable for all, it's certainly going to be one for your poker diary!!

Read all about it in our blog>

https://www.partypoker.com/blog/partypoker-launches-new-monster-series-with-over-2-7-million-in-guaranteed-prizepools.html[FONT=Helvetica, Arial, sans-serif]
[/FONT]

 

[klada152]

Anybody playing party poker on phone ?

 

[lovemiscou]

Anyone having problems with Party, i logged in no problems but can't register to any tournaments?

 

[hugh blair]

Fair play to you Colette for helping everybody as best you can on this thread I just have one request please any chance of a men weekly freeroll please as I find the ladies weekly special on Thursday 20.00 a bit sexist in an age of equality this is not acceptable thank you