Official 888 Poker Support Thread

[userX]

I have this problem too. I haven't been able to log into the App since Thursday. I reinstalled the app several times, and once it even worked and I was able to log in, but a few hours later I couldn't log in again.

 

[luckyfish98]

I don't have any more connection than you do. I am simply trying to help you. I will not be making any demands, but I am happy to help you get any documents to them that you feel back your claim.

How and why is the 888poker support service so late with answers - it's unclear, either they are lazy or it's disrespectful

 

[luckyfish98]

Because we are different companies.

Regards

Are there any improvements to be expected in the future, thanks!

If, for example, a poker account has been used for 10 years and everything is in order, then where is the problem of being able to withdraw money within one day, I think that it is annoying for many people

 

[888Rep]

Are there any improvements to be expected in the future, thanks!

If, for example, a poker account has been used for 10 years and everything is in order, then where is the problem of being able to withdraw money within one day, I think that it is annoying for many people

Government regulations which we have to abide to.

Regards

 

[888Rep]

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[888Rep]

I have this problem too. I haven't been able to log into the app since Thursday. I reinstalled the app several times, and once it even worked and I was able to log in, but a few hours later I couldn't log in again.
View attachment 370903

I have added this to the other accounts with the same issue.

Regards

 

[Rost]

I have added this to the other accounts with the same issue.

Regards

Please add me to this list as well, I've been having the same problem since Thursday.

Everything works on my PC too, but I can't see some of the tournaments in the lobby anymore, although they were always there until Thursday. I also reinstalled the app several times, but it didn't help.

 

[Highfish]

That sucks big time. I registered for tournaments and they just vanished from the lobby but my buy-in is just gone without letting me play. Maybe its time to leave 888.

 

[R.Holynskyi]

Please add me to this list as well, I've been having the same problem since Thursday.
View attachment 370914
Everything works on my PC too, but I can't see some of the tournaments in the lobby anymore, although they were always there until Thursday. I also reinstalled the app several times, but it didn't help.

I had exactly the same problem on Thursday. But on Friday, everything resolved itself without me doing anything. In addition, some tournaments are not displayed on my PC, for example Freeroll with a $125 guarantee, there is a similar technical problem with such tournaments as Freebie with a $450 guarantee, Winner Spinner with a $500 guarantee and Sportsfan with a $500 guarantee. Although these tournaments are available in the app on my phone.

 

[Highfish]

Glad I did not close the client. Out of the blue tables showed up with corresponding delay. Not funny at all.

 

[888Rep]

Please add me to this list as well, I've been having the same problem since Thursday.
View attachment 370914
Everything works on my PC too, but I can't see some of the tournaments in the lobby anymore, although they were always there until Thursday. I also reinstalled the app several times, but it didn't help.

Added

 

[Poker Orifice]

Just read this.
Are you feeling better now or do your health problems still persist?

Thanks. I'm doing better than I was but still not too good.

 

[Highfish]

Thanks. I'm doing better than I was but still not too good.

Sorry to hear. Wish you all the best.

 

[Ruslan L]

I also don't see some of the tournaments from the lobby, there are no tournaments like the $125 freeroll, $450 Freebie freeroll, $500 Winner Spinner freeroll, $500 Sportsfan freeroll. Very sad

 

[888Rep]

I also don't see some of the tournaments from the lobby, there are no tournaments like the $125 freeroll, $450 Freebie freeroll, $500 Winner Spinner freeroll, $500 Sportsfan freeroll. Very sad

Sent over also.

Regards

 

[theoxy]

I also don't see some of the tournaments from the lobby, there are no tournaments like the $125 freeroll, $450 Freebie freeroll, $500 Winner Spinner freeroll, $500 Sportsfan freeroll. Very sad

Same for me .

 

[luckyfish98]

Sent over also.

Regards

you can take your time, because we know very well that it will take years to solve them!

 

[888Rep]

They are working on a fix guys.

Regards

 

[theoxy]

They are working on a fix guys.

Regards

Thank you for your job , now its working fine . Have a great day dude . Respect for your job and 888 team .

 

[Shooter74]

Good news!! Here in brazil, freerolls have returned to the grid....

888Rep, Thanks for your attention!!

 

[888Rep]

I also don't see some of the tournaments from the lobby, there are no tournaments like the $125 freeroll, $450 Freebie freeroll, $500 Winner Spinner freeroll, $500 Sportsfan freeroll. Very sad

Fixed now
Thanks