Official 888 Poker Support Thread

[IronMike9000]

Same problem here, tons of mini disconnects that last just a few seconds

 

[moots]

Add me to the list too

 

[sardalho]

Same problem here!

 

[sardalho]

Its impossible to play snap, because I'm constantly getting disconnected. Hope you sort it out as this is a major problem because people are loosing money because of this!

 

[balo]

I just gave up 888 tonight.

 

[Kinalha]

I just gave up 888 tonight.

I only play freerolls now, impossible put money in that 888crashpoker

 

[Andyreas]

Indeed, @888Rep, your continuous server issues are a burden.

I assume you're aware but maybe you can also bring that feedback across from the cardschat community.

 

[whiskers77]

Hi, 888 Rep and Team,

Besides the disconnects, the software is nearly freezing and has issues with my laptop's performance here.
As it seems other people experience the same problem partly.
When you click on any window of 888, everything else also becomes frozen on the laptop. It is hardly possible to move the 888 windows
around or away from the screen. For me, it looks also like a major issue with the graphics engine, that you use there.

 

[meagain00]

Hi friends,

Sometimes my 888poker App (Windows PC), got disconnected and doesn`t login, warning for wrong password. Does anyone have the same problem?

meagain00

 

[888Rep]

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[RoviP]

Hello 888 support, I have an account and I can't get it back on the 888 website. all ways to recover my account and I can't, can you help me with the support I need?

 

[Poker Orifice]

Same problem here, tons of mini disconnects that last just a few seconds. Definitely not on my end, everything else is working just fine.

Is this still happening for you?

 

[Poker Orifice]

How does one qualify for the $25k Monthly Freeroll?

 

[whiskers77]

Hi, 888 Rep and Team,

Besides the disconnects, the software is nearly freezing and has issues with my laptop's performance here.
As it seems other people experience the same problem partly.
When you click on any window of 888, everything else also becomes frozen on the laptop. It is hardly possible to move the 888 windows
around or away from the screen. For me, it looks also like a major issue with the graphics engine, that you use there.

Any news about this? It still persists this problem, although I even reinstalled 888.

 

[Gallarado777]

why do you have a very long time withdrawing funds to your bank card, it takes 3 days after another 4-9 days for a total of up to 12 days when it takes 3 minutes at pokerstars and the funds are immediately transferred to a bank card improve your withdrawal method, the withdrawal methods are the same as 888poker and PokerStars only there are 11 days and 23 hours 37 minutes

 

[whiskers77]

Hi, 888 Rep and Team,

Besides the disconnects, the software is nearly freezing and has issues with my laptop's performance here.
As it seems other people experience the same problem partly.
When you click on any window of 888, everything else also becomes frozen on the laptop. It is hardly possible to move the 888 windows
around or away from the screen. For me, it looks also like a major issue with the graphics engine, that you use there.

Today I managed to solve my problem.
I checked my antivirus and saw, that it blocked parts of the application. I unblocked them all and tried it again, but it still did not work properly.
I reinstalled 888 again and during installation there popped up a message, that the Windows Defender Smart Screen is not reachable and
I had to confirm to run the installer anyway. A bit strange everything I would say, you should check this 888.

 

[wavetune]

why do you have a very long time withdrawing funds to your bank card, it takes 3 days after another 4-9 days for a total of up to 12 days when it takes 3 minutes at PokerStars and the funds are immediately transferred to a bank card improve your withdrawal method, the withdrawal methods are the same as 888poker and PokerStars only there are 11 days and 23 hours 37 minutes

for the players to transfer money back to the account, a very ugly trick, I fell into this trap

 

[888Rep]

How does one qualify for the $25k Monthly Freeroll?

View attachment 318043

This invite only for selective players only and if you qualify they will send you an invite via email.

Regards

 

[888Rep]

Today I managed to solve my problem.
I checked my antivirus and saw, that it blocked parts of the application. I unblocked them all and tried it again, but it still did not work properly.
I reinstalled 888 again and during installation there popped up a message, that the Windows Defender Smart Screen is not reachable and
I had to confirm to run the installer anyway. A bit strange everything I would say, you should check this 888.

Some anti viruses don't accept 888poker but you need to make an exception in cases like these as the 888 client is very safe to use.

Regards

 

[888Rep]

Any news about this? It still persists this problem, although I even reinstalled 888.

Please try a re-installation and see if this clears up your issues but make sure to do a restart before you reinstall it again.

Thanks

 

[Poker Orifice]

This invite only for selective players only and if you qualify they will send you an invite via email.

Regards

I understand that it is invite only. What I'm asking is >>> what does one need to do in order to qualify?

 

[888Rep]

I understand that it is invite only. What I'm asking is >>> what does one need to do in order to qualify?

They don't say.
Mail them and see what they say.

Thanks

 

[RoviP]

I will ask again, is it possible to help me recover the access credentials of my account at 888?


I was without access for many years , I forgot the password and I no longer have access to the old email , everything I tried to do to recover it did not return , the support does not solve it , so I will insist here for those who know how to solve it to help me ... I want to access my account at 888 help me please.

 

[888Rep]

I will ask again, is it possible to help me recover the access credentials of my account at 888?


I was without access for many years , I forgot the password and I no longer have access to the old email , everything I tried to do to recover it did not return , the support does not solve it , so I will insist here for those who know how to solve it to help me ... I want to access my account at 888 help me please.

The first thing to do is to give your poker ID .
Thanks

 

[RoviP]

The first thing to do is to give your poker ID .
Thanks

roviP / RoviP

happy to answer me