Official 888 Poker Support Thread

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ScottyDee

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Reload bonus

I am having trouble using any of your reload bonus codes.
 
Z

zategnenc

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connection problems

Hello
For the last few months i have disconnection problems.It always throws me out of program and i have to log into software again. And offcourse i lose the money i already put into the pot. (i play ring games).
I checked my connection and checked with my internet provider and everything seems to be ok. Interesting thing is that almost always disconnections start happening after midnight Britain time (mornings here in Thailand). Is it my connection, my computer, their servers.....? Do u have any suggestions regarding this for me? What should i do? How should i find and resolve this?
Another interesting thing is that after i have been disconnected i always lose players notes.
Please help me with my problem.
Thanks for your help.
 
8

888Rep

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zategnenc said:
Hello
For the last few months i have disconnection problems.It always throws me out of program and i have to log into software again. And offcourse i lose the money i already put into the pot. (i play ring games).
I checked my connection and checked with my internet provider and everything seems to be ok. Interesting thing is that almost always disconnections start happening after midnight Britain time (mornings here in Thailand). Is it my connection, my computer, their servers.....? Do u have any suggestions regarding this for me? What should i do? How should i find and resolve this?
Another interesting thing is that after i have been disconnected i always lose players notes.
Please help me with my problem.
Thanks for your help.
Click to expand...
Can you please give me your poker user name?
 
8

888Rep

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zategnenc said:
Hello
For the last few months i have disconnection problems.It always throws me out of program and i have to log into software again. And offcourse i lose the money i already put into the pot. (i play ring games).
I checked my connection and checked with my internet provider and everything seems to be ok. Interesting thing is that almost always disconnections start happening after midnight Britain time (mornings here in Thailand). Is it my connection, my computer, their servers.....? Do u have any suggestions regarding this for me? What should i do? How should i find and resolve this?
Another interesting thing is that after i have been disconnected i always lose players notes.
Please help me with my problem.
Thanks for your help.
Click to expand...
I sent this over for you.

Thanks
 
A

ayt183

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I recently signed up for 888 poker but I don't have a welcome bonus yet I don't know if I should make a Deposit if something is wrong from the beginning.
 
8

888Rep

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ProPlayer667

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Risto234 said:
*is acting like possible new client *

Looked to available countries when trying to register and Slovenia wasn't in the list so no?
Click to expand...
hmm i am asking because some of my friends can still play in slovenia strange thing.. dont know how but its posible
 
Z

zategnenc

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888Rep said:
I sent this over for you.

Thanks
Click to expand...


thanks so much

I would like to ask u something else also. I havent been credited with ant ticket for galaxy of freerolls. I m sure i have completed AK apollo landing missons (i regulary play NL10 cash games). Or maybe i dont understand the requirements correctly. How do u actually get freerolls tickets for galaxy of freerools? I already asked support this but they said that i get tickets for hand of the day regulary. Galaxy of freerolls and hand of the day isnt same thing yes? :)Thanks for ur answer
 
Risto234

Risto234

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ProPlayer667 said:
hmm i am asking because some of my friends can still play in slovenia strange thing.. dont know how but its posible
Click to expand...


Googled a little and found articles from january 2017: "888poker leaves Australia and Slovenia. Players from both countries will no longer have access to 888poker's real money games."

Also i believe that in the last 2 years some cardchatter asked twice for any slovenians here. Not sure but i guess he never actually found one lol :hmmmm2:
 
8

888Rep

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zategnenc said:
thanks so much

I would like to ask u something else also. I havent been credited with ant ticket for galaxy of freerolls. I m sure i have completed AK apollo landing missons (i regulary play NL10 cash games). Or maybe i dont understand the requirements correctly. How do u actually get freerolls tickets for galaxy of freerools? I already asked support this but they said that i get tickets for hand of the day regulary. Galaxy of freerolls and hand of the day isnt same thing yes? :)Thanks for ur answer
Click to expand...
If you are still doing the hand of the day promotion you can't do the Galaxy promo.
The hand of the day is slowly closing down and is being replaced by the Galaxy promo so I am sure that yours will be changed sometime soon.

Regards
 
P

ProPlayer667

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Risto234 said:
Googled a little and found articles from january 2017: "888poker leaves Australia and Slovenia. Players from both countries will no longer have access to 888poker's real money games."

Also i believe that in the last 2 years some cardchatter asked twice for any slovenians here. Not sure but i guess he never actually found one lol :hmmmm2:
Click to expand...
well i can asure you i know 1 player that still hase hiss account open and can play normaly sounds imposible but its true believe me mybe i can even get him to send me Scren shot
 
F

FlamesFan40

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Cash out month not processed

Still nothing processed. 888 rep can you help me out with this? Abolish8 is screen name. Going on a month now and support isn’t answering.
 
IM_FM

IM_FM

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Multi-tabling on Mobile App

Hi,
Is multi-tabling possible on the mobile App., or is it not an available feature yet? Would appreciate any comments/suggestions on this. Thank you!
 
Z

zategnenc

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888Rep said:
If you are still doing the hand of the day promotion you can't do the Galaxy promo.
The hand of the day is slowly closing down and is being replaced by the Galaxy promo so I am sure that yours will be changed sometime soon.

Regards
Click to expand...



thank you so much for your quick reply
 
8

888Rep

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IM_FM said:
Hi,
Is multi-tabling possible on the mobile app., or is it not an available feature yet? Would appreciate any comments/suggestions on this. Thank you!
Click to expand...
No not at the moment.

Regards
 
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