Official 888 Poker Support Thread

pac818man

pac818man

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Hey, when do I get my ticket for the twitter freeroll? I already tweeted for the registration.
 
8

888Rep

Official 888 Poker Rep
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Hey, when do I get my ticket for the twitter freeroll? I already tweeted for the registration.
You need to contact the support help at 888poker twitter regarding this but I should imagine that the ticket should get to you in time!
 
orsino12

orsino12

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There seems to be a problem with getting my mobile App spin.

For the last 6 days when I've tried to do the mobile spin it comes up "You have already played today, come back tomorrow to spin again."

I've definitely only done 1 spin for each of these days and I haven't changed anything that I've been doing for months when I've gotten my second spin with no problems.
I've been trying at the same times I always did in the past and the same place ( webapp.888poker.com )

I tried emailing my 888 personal rep first, but never heard back.

My username is orsino12

Thanks.
 
pac818man

pac818man

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Silver Level
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May 3, 2017
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BONUS

I just used the welcome bonus code, when do I get the bonus? And why was I not eligible for the CC1000 bonus code available here at cardschat?
 
B

buzet_26

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Nov 24, 2019
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Good day

Good day i won the tournament igoodies on sept 26,2019 and my item(s) is not delivered because the FEDEX said that my item is gone and they full refund it to the person that sent the items., it is possible to exchane my prize to bankroll the equevalent prize of iphone8 (silver) that i've won?
 
Mundug

Mundug

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sometimes ticket long time delaying. some times good.
 
8

888Rep

Official 888 Poker Rep
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Good day i won the tournament igoodies on sept 26,2019 and my item(s) is not delivered because the FEDEX said that my item is gone and they full refund it to the person that sent the items., it is possible to exchane my prize to bankroll the equevalent prize of iphone8 (silver) that i've won?

Poker user name please?
 
8

888Rep

Official 888 Poker Rep
Silver Level
Joined
Sep 23, 2014
Total posts
2,665
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1
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Good day i won the tournament igoodies on sept 26,2019 and my item(s) is not delivered because the FEDEX said that my item is gone and they full refund it to the person that sent the items., it is possible to exchane my prize to bankroll the equevalent prize of iphone8 (silver) that i've won?
Sent this over to the team for you!

Thanks!!
 
8

888Rep

Official 888 Poker Rep
Silver Level
Joined
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Total posts
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1
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Good day i won the tournament igoodies on sept 26,2019 and my item(s) is not delivered because the FEDEX said that my item is gone and they full refund it to the person that sent the items., it is possible to exchane my prize to bankroll the equevalent prize of iphone8 (silver) that i've won?

Hi please contact shop@888poker.com and issue will be addressed accordingly.

Thanks
 
pac818man

pac818man

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Joined
May 3, 2017
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deposit issues

Is there a current issue with your cashier? I was on the table last night and was surprised I was not able to add on to my chips. Email support takes their sweet time in replying to emails and chat support is not available. This morning it your cashier still had issues, there are a couple of tourneys I wanted to join. What gives?
 
8

888Rep

Official 888 Poker Rep
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Is there a current issue with your cashier? I was on the table last night and was surprised I was not able to add on to my chips. Email support takes their sweet time in replying to emails and chat support is not available. This morning it your cashier still had issues, there are a couple of tourneys I wanted to join. What gives?
It seems to be working fine!!
Are you still having issues?
 
K

krypto

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Silver Level
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Dec 2, 2018
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200
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I play on mobile, and I am trying to access my daily spin, but when it opens up I see no wheel and it just keeps loading, I restart it and the same thing, but don’t have the issue when I use desktop,???
 
B

BaddMood

Rising Star
Bronze Level
Joined
Nov 4, 2019
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I was in one of the $1.50 big fish today and I saw that a lot of the players country flags were 888 flags, Are these 888 employees or reps? just wondering

Thanks
 
8

888Rep

Official 888 Poker Rep
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I was in one of the $1.50 big fish today and I saw that a lot of the players country flags were 888 flags, Are these 888 employees or reps? just wondering

Thanks
In regards to the below query, kindly note that players’ location in some countries cannot be displayed due to certain local policies.

Kind regards,
 
8

888Rep

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I play on mobile, and I am trying to access my daily spin, but when it opens up I see no wheel and it just keeps loading, I restart it and the same thing, but don’t have the issue when I use desktop,???
Poker user name please?
 
B

BaddMood

Rising Star
Bronze Level
Joined
Nov 4, 2019
Total posts
11
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0
In regards to the below query, kindly note that players’ location in some countries cannot be displayed due to certain local policies.

Kind regards,
Thanks 888Rep
There were a lot of them and I just never noticed then before
 
B

BaddMood

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Bronze Level
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3 way blast

Blast has gone from 4 handed to 3 handed
for me this has made it less fun

in the 10c game when it hit the 20c payout, it was "winner take all" and it hits that most of the time, but sometimes it would hit the 50c and pay the top two
so I could win some 20c and get 1st or 2nd in the 50c sometimes and kind of stay even

now in 3 handed they have added a 30c payout so now there is 20c, 30c and 50c but they are all "winner take all" making it that much harder to stay even

So for me it is not as much fun as when it was when it was 4 handed
and will not play it very much any more
(to bad there isn't a choice between 3 or 4)

just my thoughts
 
najjah166

najjah166

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what is wrong with the site 888 today? I can not open it, I deleted it and reinstall but nothing to do does not work you could answer me before the tournament please?
 
8

888Rep

Official 888 Poker Rep
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Joined
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Blast has gone from 4 handed to 3 handed
for me this has made it less fun

in the 10c game when it hit the 20c payout, it was "winner take all" and it hits that most of the time, but sometimes it would hit the 50c and pay the top two
so I could win some 20c and get 1st or 2nd in the 50c sometimes and kind of stay even

now in 3 handed they have added a 30c payout so now there is 20c, 30c and 50c but they are all "winner take all" making it that much harder to stay even

So for me it is not as much fun as when it was when it was 4 handed
and will not play it very much any more
(to bad there isn't a choice between 3 or 4)

just my thoughts
Thanks for your feedback!!
 
edenman1

edenman1

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Feb 17, 2019
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What happened to BLAST???

Why did you make these changes to such a fun way to play? Its always low pays, and you can never win anymore. And 3 players, really? Whats up 888? Im posting because I miss the old format and have noticed others not liking it so much too :(
 
8

888Rep

Official 888 Poker Rep
Silver Level
Joined
Sep 23, 2014
Total posts
2,665
Awards
1
Chips
271
Why did you make these changes to such a fun way to play? Its always low pays, and you can never win anymore. And 3 players, really? Whats up 888? Im posting because I miss the old format and have noticed others not liking it so much too :(
Thanks for your feedback which I have forwarded on to the team!
 
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