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ACR Rep

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Glitch I just had on the Mac client:
Playing a rebuy MTT just now, after regging I wanted to insta rebuy, had to click on the rebuy button about 10 times and close/reopen the table before anything happened and I was finally able to rebuy.

Hey blobman,

I have sent your report to the Mac developers so they can check this matter.

Thanks buddy!
 
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We will have some scheduled downtime for maintenance on Thursday, September 15th from 8am to 10am ET. We appreciate your patience and apologize for any inconvenience.

social-maintenance_(2).jpg
 
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fija1001

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Just joined yesterday and already lost half my bankroll. A lot of rivers so far.
 
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social-maintenance_(2).jpg


We will have some downtime for maintenance today from 1:30pm to 2:30pm ET. We appreciate your patience and apologize for any inconvenience.
 
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bstest

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I wish there were gift cards that could be used for deposits. I just don't trust sending credit card info over the web. Money Gram wants your SS, WU says you can't use it for gambling and who knows what bitcoins does with your info.
 
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bstest

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Can someone tell how Rakeback works with ACR Jackpot games. Is Rakeback worth joining or is it only valuable when you sign up for a poker site?
 
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ekgbeat

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@ ACR Rep, I know that it is about a month out, and a little early, but can you talk more about Sit & Go 2.0? The site and video doesn't talk too much about it. Will ACR give out some of Moshman's books? When do the Dozier streams start, and when is the launch date for all of this?
 
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bstest

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How do you reply to a previous statement?
 
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ekgbeat

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@ ACR Rep, I'm still having issues with the stat section going blank went I get moved in a tournament. I know that this was being worked, but is there any update on this?
 
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Clint63

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Anti-Virus problem

I had been playing in ACR for about a week. All of a sudden My anti-virus just popped up, said there was a virus and removed the program. Anyone ever have this happen?
 
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@ ACR Rep, I know that it is about a month out, and a little early, but can you talk more about Sit & Go 2.0? The site and video doesn't talk too much about it. Will ACR give out some of Moshman's books? When do the Dozier streams start, and when is the launch date for all of this?

We will have some promos to give out some E-books. In regards Katie streams, we expect she will be streaming within the first 2 weeks of October.

As soon as we get closer to the date, we will give you more details
 
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I wish there were gift cards that could be used for deposits. I just don't trust sending credit card info over the web. Money Gram wants your SS, WU says you can't use it for gambling and who knows what bitcoins does with your info.

Prepaid cards is a good option, just make sure to purchase an international one so you can make international dep. BitCoin is great, safe and fast; you do not have to provide much personal information, it uses high level encryption for regulating its generation and verification of transactions.

Check more about BitCoin here: http://www.americascardroom.eu/bitcoin-poker/
 
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@ ACR Rep, I'm still having issues with the stat section going blank went I get moved in a tournament. I know that this was being worked, but is there any update on this?

Thanks for the report, I will re check with the dep in charge.
 
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I had been playing in ACR for about a week. All of a sudden My anti-virus just popped up, said there was a virus and removed the program. Anyone ever have this happen?

What you are experiencing is a false positive flag that the antivirus triggers. In order to correct this, please open the Norton Software suite, go to the support section, open live chat, and ask the Norton agent to set an exception within the firewall allowing the poker application to run.
 
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We will have some promos to give out some E-books. In regards Katie streams, we expect she will be streaming within the first 2 weeks of October.

As soon as we get closer to the date, we will give you more details

Thanks for the update. I'm looking forward to Sit & Go 2.0.
 
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ekgbeat

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@ (ACR Rep) Anyone in the know, Is there a way to find the chat log on ACR. I can find the game log that displays HH and everything, but no log of the chat.
 
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bstest

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I know you're in business, but have you considered freerolls for only those players with significant time on the site. Making a chance to bypass the wild players and recooping loses

I had been playing in ACR for about a week. All of a sudden My anti-virus just popped up, said there was a Ivirus and removed the program. Anyone ever have this happen?

I have and it freaked me out. I reloaded the software and everything worked.
 
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Hello
just ask questions about ACR poker room setting

Where is the auto-post blinds option at ACR?
sometimes I don't want to auto post blinds...

many thanks

the other thing is

How to set up the auto top into initial buyin
if I mean , one table I choose to bring in 40Big blinds, the other table I want to bring in 100 big blinds I want to top up in both tables to initial buyin...

means one to 40bb at most the other table to 100bb
where to set it.

the third question is ...where is the option for top put to ..something if I am under say 90% of my chips at the cash table?

many thanks..
 
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XXPXXP

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One more question

I am currently under VIP level reward program, and I saw ,how to say, some player have rake back program, so my question is ... is it possible to switch back to rake back program, means enjoy that 27% rake back daily or monthly.

many thanks.
 
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ACR Rep

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Hello
just ask questions about ACR poker room setting

Where is the auto-post blinds option at ACR?
sometimes I don't want to auto post blinds...

many thanks

the other thing is

How to set up the auto top into initial buyin
if I mean , one table I choose to bring in 40Big blinds, the other table I want to bring in 100 big blinds I want to top up in both tables to initial buyin...

means one to 40bb at most the other table to 100bb
where to set it.

the third question is ...where is the option for top put to ..something if I am under say 90% of my chips at the cash table?

many thanks..

1- Where is the auto-post blinds option at ACR?
You cannot, however you can wait for the BB

2- How to set up the auto top into initial buyin?
Right under options in the main lobby or at the table you can click on the gear icon and then Buy In/Top Up

3-where is the option for top put to?
Right under options in the main lobby or at the table you can click on the gear icon and then Buy In/Top Up
 
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ACR Rep

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One more question

I am currently under VIP level reward program, and I saw ,how to say, some player have rake back program, so my question is ... is it possible to switch back to rake back program, means enjoy that 27% rake back daily or monthly.

many thanks.

Yes, you can switch your rewards program as a one time exception. Please send an email to Support@AmericasCardRoom.eu making the request
 
XXPXXP

XXPXXP

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1- Where is the auto-post blinds option at ACR?
You cannot, however you can wait for the BB

2- How to set up the auto top into initial buyin?
Right under options in the main lobby or at the table you can click on the gear icon and then Buy In/Top Up

3-where is the option for top put to?
Right under options in the main lobby or at the table you can click on the gear icon and then Buy In/Top Up


Thanks for the reply

regarding to question 3...

this is the option I have .
want to know if there is an option of top up to initial buyin.

Eg, I am playing 2 tables NL5 at ACR
one I initial buyin for 40Big blinds
the other one I initial buyin for 100Big blinds

where I want to keep both table...one is 40BB , the other one is 100BB
if I am short of stack.
Capture

does that possible like this one.

from other site.
001
 
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ACR Rep

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Thanks for the reply

regarding to question 3...

this is the option I have .
want to know if there is an option of top up to initial buyin.

Eg, I am playing 2 tables NL5 at ACR
one I initial buyin for 40Big blinds
the other one I initial buyin for 100Big blinds

where I want to keep both table...one is 40BB , the other one is 100BB
if I am short of stack.
View attachment 123155

does that possible like this one.

from other site.
View attachment 123153

No, I am sorry there is not such option in our client. However, I will send it to the developers for them to review your suggestion
 
nick619

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What is being done about the massive amount of bots? Does WPN not care because they're making rake? Just curious.
 
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antireed

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Do Player Transfers Void the Initial Deposit Bonus?

Quick question:

I'm new to ACR; never before deposited.

If I have a friend transfer money to my ACR account, does the transfer void the match bonus I would receive if I were to make an initial deposit at a later date?

Thank you!
 
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