Hey client seems to be up again but I didn't get a refund for the tourney I was in when it crashed
I love this room. I deposited $50 at the beginning of the year and ended up losing everything, which is why I stopped playing for about a month.
After that period, I started playing some freerolls again and ended up winning a few bucks, which I used to play micro tournaments again, and luckily I managed a good winning streak in the last few months.
I only play in this room and I intend to take advantage of the high dollar value in my country ($1 = R$6) to try to live off poker. I've been studying and playing a lot, and I intend to play up to the high stakes here.
Having an issue with my ACR client. I opened a case and haven't been responded to yet. I just complete a fresh re-install of Windows and am still getting the below error. I am on Windows 10.
After I log in, when I try to go into settings to change anything (default seat, hand histories folder, turn on/off BB instead of chips) the OK/Cancel/Apply buttons don't do anything. When I hit the X button of the settings window, all the fields go blank and I am unable to click anything within settings. The only way I can close the window is to highlight it from the taskbar and hit the X from there. Except when I open the settings again, everything is still blank. This keeps happening and it seems like NO one has this issue.
HELPPP
Hi, we can provide you some basic troubleshooting steps, please do the following:
1. Find your main directory in file explorer!
2. Find ACR/BCP folder
3. Rename it or delete it
4. Delete Americas Card Room / Black Chip Poker from your computer in Control Panel
5. Restart your computer.
6. Check if you have the latest Java Flash player installed to run our software, if not please update it.
7. Delete cookies and cache from your browser.
8. Download and install (Once you download the software the system will request you a location for the files to be saved please at the end of that location add V2 and click on next/run)
9. Sign in
Here is our Direct Download link:
https://americascardroom.eu/downloading/
If the issue persist, please send us an email to support@winningpokernetwork.com with your screen name, full details of the issue and screen captures so our tech support can further assist you.
ACR Rep
Oh wow. Must have been the Flash Player. It works now! Thank you for the reply. Hopefully my post was descriptive enough for others to find it if they have the same issue.
@ACR Rep what happened to the ODs? Did you remove them permanently??
been trying to reach acr support for week no response
been trying to reach acr support for week many emails no response
logged in help link eu cardchatsupport also tried old phone number says call forwarding failed also tried a number of other sources all go to same linkMay I ask to which email address have you sent the inquiry?
logged in help link eu cardchatsupport also tried old phone number says call forwarding failed also tried a number of other sources all go to same link
ACR rep
I know ACR gives expensive tickets for 1/20 of price 8GTD . Very generous
But....
Why NOT bring permanetly the smaller step ticket tourneys , not bring them only when the Venom arrives and then taking them back , talking about the 11c ttourneys for 55c ticket or the 55c tourneys for 1.65c tickets etc etc ??
So......
11c tourneys for 55c tournament ticket , or T$
55c tourneys for 1.65 tournament ticket , or T$
1.65$ tourney for 5.5$ tournament ticket , or T$
etc etc
Apply the usual tourney buy in like 0.55$ or 1.6.5$ to the venom buy ins (so vanish the strange to eye 0.44 or 1.30 etc) , and make permanent small multi sng with 5 tickets each one GTD ON DEMAND until the 16.5$ , 2GTD for $55 or $109 sngs
Blitz poker is good , but sngs are 1.000 times better , chances to win ticket better with sng imo with SKILL . Blitz is BINGO
have talked to a number of players at freeroll tables who say they will never respond true?
have sent 30 emails no response
sorry logged in to site help link takes me to contact pg send email no response
sorry help to contact us
there is no way to get support from americas cardroomI'm not understanding, are you trying to reach our Cardschat support or Americas Cardroom support?
dont know how to prvate message my e mail is [redacted] my screen name is dskurya1 cannot add cc or use existing cc for deposit
there is no way to get support from americas cardroom
the only message ive recieved is from rebecca from wpn i have noticed an extra d in my account name at acr but unable to editPrivate messages are located at the top of the Forum Options. You will see a text that says Welcome XXXX (your user name) and a blue text that says Private messages. I've sent you the information about your case through a private message. Please be so kind and check it.
ACR rep
I know ACR gives expensive tickets for 1/20 of price 8GTD . Very generous
But....
Why NOT bring permanetly the smaller step ticket tourneys , not bring them only when the Venom arrives and then taking them back , talking about the 11c ttourneys for 55c ticket or the 55c tourneys for 1.65c tickets etc etc ??
So......
11c tourneys for 55c tournament ticket , or T$
55c tourneys for 1.65 tournament ticket , or T$
1.65$ tourney for 5.5$ tournament ticket , or T$
etc etc
Apply the usual tourney buy in like 0.55$ or 1.6.5$ to the venom buy ins (so vanish the strange to eye 0.44 or 1.30 etc) , and make permanent small multi sng with 5 tickets each one GTD ON DEMAND until the 16.5$ , 2GTD for $55 or $109 sngs
Blitz poker is good , but sngs are 1.000 times better , chances to win ticket better with sng imo with SKILL . Blitz is BINGO