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ACR Rep

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I totally understand you guys. Our techs are doing everything they can to stop this situation. Soon, I hope I can give a green light. Really I understand you guys, I know how you feel guys but I also know that our Techs are working very hard on to solve this important situation.
 
gon4iypes

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I wonder if there is some way they could track down these stinking ddos hackers and blow them away...
 
John_3_16

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I just tried again and main screen comes up but windows are all blank. "Configuring..." is in the upper left corner. Nothing happens. There is not IO activity at all. I close it, it asks if I really want to and then closes when I click yes.

BOL/SPB network is still down as well.

DDos attacks are hard to defend against and recover from. Anyone interested should do a search for "DDos attack" and educate themselves. A lot of silly comments and questions all based on ignorance can be avoided by research and education. Think about it next time and ask a search engine.

GL and God bless... ;)
 
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PapaC

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Well I'm glad I checked here on this same thing. I played a little last night, but it was down this morning.
 
ACEWOLF56

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Well I'm glad I checked here on this same thing. I played a little last night, but it was down this morning.

I played lastnight as well. This must be a serious problem but I hope the IT support guys are on it. wsop is next month so it would be nice to get into these satellites on the site.
 
dj11

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I was getting an 'OLD VERSION' error, and it wouldn't update by itself. Had to uninstall then re-install the ACR version. Have your PW handy.
 
NHequalsFU

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I know I said it in my post by I want to repeat that I think the ACR Rep is doing a fine job keeping us informed and helping out.

This goes above IT guys as well. Whoever is making the money off this site needs to fix this stuff. Not just put a bandaid on it, really fix it if they want to be a respectable poker room in the market.

I will never deposit on the site until its fixed. I just hope the money I am building up isn't for not but I knew that risk when I started.
 
Shady Slim

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I just tried again and main screen comes up but windows are all blank. "Configuring..." is in the upper left corner. Nothing happens. There is not IO activity at all. I close it, it asks if I really want to and then closes when I click yes.

BOL/SPB network is still down as well.

DDos attacks are hard to defend against and recover from. Anyone interested should do a search for "DDos attack" and educate themselves. A lot of silly comments and questions all based on ignorance can be avoided by research and education. Think about it next time and ask a search engine.

GL and God bless... ;)

Amen to that. Well said.


BTW, I just finished a tournament on BOL about a half hours ago. Won $10. Got into the tournament and played over 3 hours, no problems.
 
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I managed to log in, I see the lobby. Not much up and running but I just registered a freeroll with over 500 players. Not many registered in real money games yet of course.
 
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Playing an On Demand game too, no issues so far and the game has been running nearly two hours
 
Edison A

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4 days and can not solve a problem? :D:D:D:D:D:D:D:D:D:D:D:D

latest
Zootopia.gif
 
NoPlace4U

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This is unreal, the site is having trouble again.
 
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You are looking at the number of buy-ins and re-entries. ACR does not update that "Prize Pool" number on the lobby screen but if you actually add all the payouts starting with first and ending with the last place payout you will see that it adds up to the guarantee. ACR should fix that part of the software so it updates and post the guarantee number in the lobby so people are not confused and think they are paying only the entries and re-entries as the "Prize Pool" when they are really paying the guarantee. That "prize Pool" number should automatically show the guarantee/total of all payouts but it does not update, but the guarantee does update in the actual payouts, so until they fix that just add all the payouts and you will see they are paying the guarantee.
Ok. Thanks for the clarification.

But if that’s the case then why does it sometimes show the pot being more than the guarantee? Because that same tournament has shown $12,000 in a $10,000 guarantee before. I’ll do what you said and add them up. But I just thought that it actually shows what’s in the pot.
 
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Because they are guaranteeing the prize pool. If there's less players they make up the difference which is better for you. This is called overlay and betters you chances of winning.
Thanks for the info. I’m just going to add up all of the payouts and see if that’s correct.


But if that’s correct then it confused me when it showed one pot being $7,900 in a 10,000 guarantee and the next day it showed the same tournament pot being more than the guarantee? It showed over $12,000 that day. That’s what confused me. Sorry
 
mitchy boi

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Fantastic site I do have one question tho.

If I sit out for a few hands in a tournament and then click "deal me in" even if I have cards in front of me It is not letting me play that hand.

Is this common or is it maybe a slow processing time on my end?
 
lilpotato

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Ok. Thanks for the clarification.

But if that’s the case then why does it sometimes show the pot being more than the guarantee? Because that same tournament has shown $12,000 in a $10,000 guarantee before. I’ll do what you said and add them up. But I just thought that it actually shows what’s in the pot.
It would show $12,000 in a $10,000 guarantee if the entries and re-entries have reached a total of $12,000. In cases where the entry and re-entries total surpasses the guarantee before registration closes the number is accurate and as soon as registration closes that number will remain on the screen and will be correct (entries and re-entries = all payouts added together) The glitch is when the total entry and re-entries don't surpass the guarantee at close of registration, instead of updating that running entry and re-entry total to the guarantee after registration closes, the software just leaves that number on the screen as the "Prize Pool" when in reality the guarantee is the "prize pool". If the entry and re-entry total fails to reach or surpass the guarantee then the guarantee is what is actually paid out in those cases, but never fear the software does make the correct adjustment in the actual payouts... I have added them up many times and they are always correct.
 
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tgeezee

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ACR BET SLIDER AND BUTTONS LAYOUT SUCKS

The tech's can feel free to change the layout on the action buttons and bet Slider ..


the whole betting setup is upside down too close to the bottom and everything all cramed together ... maybe just copy pokerstars.. or buy a copy of their server


even finding games is made confusing maybe different color word for game types and the ablity to sort the window in a useful way I spend more time scrolling around looking for the late reg you want those to come to the top not in the middle to matter what way you sort it


and that stupid thing next to our avatar that makes a popup box .. yeah that can go


and how about the ablity to Customize my own bet buttons and not be stuck with standardized values maybe I haven't found that yet I'm sure nobody forgot to add that feature ill just keep looking


and lets let the players put pictures memes or what ever for avitars I don't want to be Kim jun ung today dono what yall were smoking with that Idea let players Customize that's the right way to do it ...


More micro stakes stuff more dime games 20 cent not just NL holdem great
But fix the stupid bet buttons ty


"If you build it they will come "
 
mitchy boi

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The Lagg tonight seems to be next level Timing out all over the shop can't open the cashier whats going on anyone else catching this?
 
ZenGreen

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Any chance on the FILTERS for MTTs. the buyin goes $1 $2 $5 (is there any chance to get a $3 and/or $4 option or take the rake price out of the buyin filter). this would help me be lazier when setting up my low rollin schedule but it would help me a little more BRM disciplined if I could see just 2.20s and 3.30s
 
Acesinthebig

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It's really a shame. The site was doing well, offering a lot of variety and nice guarantees. But now 4 days of attacks will really hurt their image and diminish the player pool.
 
A

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It would show $12,000 in a $10,000 guarantee if the entries and re-entries have reached a total of $12,000. In cases where the entry and re-entries total surpasses the guarantee before registration closes the number is accurate and as soon as registration closes that number will remain on the screen and will be correct (entries and re-entries = all payouts added together) The glitch is when the total entry and re-entries don't surpass the guarantee at close of registration, instead of updating that running entry and re-entry total to the guarantee after registration closes, the software just leaves that number on the screen as the "Prize Pool" when in reality the guarantee is the "prize pool". If the entry and re-entry total fails to reach or surpass the guarantee then the guarantee is what is actually paid out in those cases, but never fear the software does make the correct adjustment in the actual payouts... I have added them up many times and they are always correct.


Thank you very much for the heads up, appreciate it a lot!
 
A

ACR Rep

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Fantastic site I do have one question tho.

If I sit out for a few hands in a tournament and then click "deal me in" even if I have cards in front of me It is not letting me play that hand.

Is this common or is it maybe a slow processing time on my end?


This is due to the DDOS attack.
 
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jdmBlue

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Is anyone able to login and play or is the site down for everyone?
 
A

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The tech's can feel free to change the layout on the action buttons and bet Slider ..


the whole betting setup is upside down too close to the bottom and everything all cramed together ... maybe just copy pokerstars.. or buy a copy of their server


even finding games is made confusing maybe different color word for game types and the ablity to sort the window in a useful way I spend more time scrolling around looking for the late reg you want those to come to the top not in the middle to matter what way you sort it


and that stupid thing next to our avatar that makes a popup box .. yeah that can go


and how about the ablity to Customize my own bet buttons and not be stuck with standardized values maybe I haven't found that yet I'm sure nobody forgot to add that feature ill just keep looking


and lets let the players put pictures memes or what ever for avitars I don't want to be Kim jun ung today dono what yall were smoking with that Idea let players Customize that's the right way to do it ...


More micro stakes stuff more dime games 20 cent not just NL holdem great
But fix the stupid bet buttons ty


"If you build it they will come "

I really appreciate your feedback. I sent it to the development department.
 
Cam54

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Is anyone able to login and play or is the site down for everyone?


Down for me again .. wont even log in this morning or start to do anything ... oh well such is life .. I think I ll go into the city and sit at the casino a few hours ...
 
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