ACR Thread

[651crusher]

**** no wonder I keep losing the Russians r watching my hole cards!

 

[GRANDPAPA929]

It's a warning from WPN saying players are receiving emails that appear to be from WPN, but are not. Scammers are trying to get IDs/passwords. Simply be careful when receiving emails from WPN.

Thank you for your attention.
Thank God nothing more was received.
I will delete all to hell.

 

[ACR Rep]

I just received a letter.
It warns you from fraud.
I read and did nothing.
What is it?

Hi, as Pbland said it is a reminder that we will never request your login details, not any of the other information via email.

 

[GRANDPAPA929]

Hi, as Pbland said it is a reminder that we will never request your login details, not any of the other information via email.

Thank you very much.
I understood very well.

 

[Becky Eubanks]

ACR check

This is what just happened,

I withdrew $100 and received a check rather quickly that made me happy.

Deposited the check at my local bank yesterday but they called me this morning
and said since the check was issued out of canada and my bank in Arkansas
doesn't do business with foreign banks that they will have to send it to the
Arkansas Bankers Association to request payment.

So, I may or may not receive payment, there will be a fee, and it will take several
weeks if they do pay it.

How should I request payouts in the future so I don't run into this again?

If they refuse to pay it, can I return it to ACR and use some other method for payouts??

Help !!

 

[ACR Rep]

This is what just happened,

I withdrew $100 and received a check rather quickly that made me happy.

Deposited the check at my local bank yesterday but they called me this morning
and said since the check was issued out of Canada and my bank in Arkansas
doesn't do business with foreign banks that they will have to send it to the
Arkansas Bankers Association to request payment.

So, I may or may not receive payment, there will be a fee, and it will take several
weeks if they do pay it.

How should I request payouts in the future so I don't run into this again?

If they refuse to pay it, can I return it to ACR and use some other method for payouts??

Help !!

Hi, let me help you. There are several check cashing places, like a pawn shop or Amscot. Let me know if you were able to cash it out.

 

[diadiavalik]

Hello ACR! With great pleasure to have you play and want to advise all your room. I was happy with everything you and good freerolls, tournaments and different. Thank you!

 

[Becky Eubanks]

The bank sent it to the Arkansas Bankers Association to request collection on it. They said they will call me so I will not know for a week or two ....

 

[ACR Rep]

Jackpot Poker and Sit & Go 2.0 will be disabled tomorrow, Thursday, March 23rd from 7:30am-9am ET.

We appreciate your patience and apologize for any inconvenience.

 

[CARDZSHARK1969]

Ty for the heads up.Hopefully they dont freeze up anymore

 

[ACR Rep]

Hello ACR! With great pleasure to have you play and want to advise all your room. I was happy with everything you and good freerolls, tournaments and different. Thank you!

I do really appreciate your comment, we are doing our best to provide the best poker experience ever!

 

[ACR Rep]

Ty for the heads up.Hopefully they dont freeze up anymore

You are very welcome! If you need help or have any questions please let me know.

 

[Sevendeuceoff72]

What happened to final table graphics? LOL are they not working for everyone or just me??

 

[mcgregor_415]

Hi,
I've got the following issue. Yesterday (25.03) I made a registration with CC promo code and made my first deposit. But I've got a technical issues to open my first card bonus. There were some script issues and I needed to made several downloads and installs of my computer like Win 7 SP1 and the latest working version of IE. I took me few hours to handle with all the instalations and downloads, because I've got other thigns to do. When finally I was able to open the card it was 2 AM my local time (CET) and I saw that I missed my first card... It's a pitty, because I did everything right and also on the promo page of Bonus cards it's written that they are avaliable from 00:00:00 ET and 23:59:59 ET. So I made my first deposit in the same time frame and when finally everything was installed and updated it was 2 AM local time on the next day, but 19 PM ET, so why the first card for 25.03.2017 was shown to me as missed?

Thanks in advance for your answer!

 

[mcgregor_415]

I also have one very strong recommendation to improve your software. It will be great if you may put a tool that you may use for writing notices on the other players on the tables, like it's available on PS. It gives a great impact to track the players there.

 

[mcgregor_415]

Hi,
I've got the following issue. Yesterday (25.03) I made a registration with CC promo code and made my first deposit. But I've got a technical issues to open my first card bonus. There were some script issues and I needed to made several downloads and installs of my computer like Win 7 SP1 and the latest working version of IE. I took me few hours to handle with all the instalations and downloads, because I've got other thigns to do. When finally I was able to open the card it was 2 AM my local time (CET) and I saw that I missed my first card... It's a pitty, because I did everything right and also on the promo page of Bonus cards it's written that they are avaliable from 00:00:00 ET and 23:59:59 ET. So I made my first deposit in the same time frame and when finally everything was installed and updated it was 2 AM local time on the next day, but 19 PM ET, so why the first card for 25.03.2017 was shown to me as missed?

Thanks in advance for your answer!

Problem solved by ACR's support. They added $3 to my account for the missed card. Great work by them.

 

[Pbland]

I also have one very strong recommendation to improve your software. It will be great if you may put a tool that you may use for writing notices on the other players on the tables, like it's available on PS. It gives a great impact to track the players there.

They already have this. It's called "Player Notes".

 

[mcgregor_415]

They already have this. It's called "Player Notes".

I can't find "Players Notes" on the tables. Would you help me where to find?

 

[Shempstir]

I can't find "Players Notes" on the tables. Would you help me where to find?

Right click on the player.

 

[acemenow]

TO ACR - played in the 69c hyper GTD 69k game is insane thanks for this a lot of fun! Planned on rebuying screwed up - will not let that happen next time

 

[blobman]

I can't find "Players Notes" on the tables. Would you help me where to find?

Right/click or control/click on the player, although note that player notes aren't available for jackpot SNGs or SNG 2.0.

 

[mrchipburglar]

wpn training freeroll on acr

Anyone have info on the wpn training freeroll that popped up on acr this afternoon ?

 

[Lunasdad]

Anyone have info on the wpn training freeroll that popped up on acr this afternoon ?

Its been empty every time i look, not sure if others are protesting a playmoney in the FR tab as i am or if people are playing and its not displaying properly.

 

[Sevendeuceoff72]

Is there a list of countries that I can find that is allowed by ACR? I have looked around but I have been unable to find anything. I have friends that are interested in playing, but I usually have to call support to ask.

Well, if u play at the highest stakes, you will see players from every country EXCEPT THE USA. Israel, Russia, MALTA, germany, Italy all represented.

 

[srqgrinder]

Is this for all wpn skins or specifically acr?