- Status
A
austinsleek
Rising Star
Bronze Level
I'd really like to see some progressive KO tourneys like PS has. Really enjoy watching those and think they would be great for ACR to add.
Also really wish they would update the software for mac. Seems like the looks of tables/themes are years behind that of windows software.
Also really wish they would update the software for mac. Seems like the looks of tables/themes are years behind that of windows software.
D
Dwarf
Rock Star
Silver Level
If I want to deposit using bitcoins, and ideally withdraw winnings down the road. Do I have to go through the hassle of verifying all my personal details with ACR?
I only plan to use bitcoins for deposit and withdrawal.
I only plan to use bitcoins for deposit and withdrawal.
A
ACR Rep
AmericasCardroom Rep
Silver Level
Hi, STLPokerBum! Very soon we will have the mobile application! We don't have the specific time frame but I know for sure it's coming soon! Stay tuned on our #AmericasCardroom official website. To visit our page click here.
A
ACR Rep
AmericasCardroom Rep
Silver Level
We had some tech issues. Our I.T. department already fixed this situation. At that moment, all running tournaments were paused and after a few minutes, they resumed. We are deeply sorry for the inconvenience.
A
ACR Rep
AmericasCardroom Rep
Silver Level
I'm very glad you joined our site! Remember we have our First Deposit Bonus, you can check the full information in our #AmericasCardroom by clicking here.
A
ACR Rep
AmericasCardroom Rep
Silver Level
Hello austinsleek ! Very soon we will have a lot of unique things and due to that, will give you the best poker experience ever!!! Stay tuned on our #AmericasCardroom official website.
A
ACR Rep
AmericasCardroom Rep
Silver Level
Hello Dwarf ! For further more information regarding the certification process, please be so kind and contact our CS department at 1-877-314-4195 or via live chat on our #AmericasCardroom official website by clicking here.
A
ACR Rep
AmericasCardroom Rep
Silver Level
After three guarantee-busting #MillionSundays this year, we have a lot to be jolly about.
We couldn’t have our success without our players, so thanks for your support and have a Happy Holidays as we look forward to an even BIGGER 2017!
We couldn’t have our success without our players, so thanks for your support and have a Happy Holidays as we look forward to an even BIGGER 2017!
Uhhhhhhhh
Rising Star
Bronze Level
A better explanation within the pop up message would go along way to making the customers not scream and yell about ACR.
A
ACR Rep
AmericasCardroom Rep
Silver Level
Thank you very much for the feedback, I will let know the department in charge about this.
A
ACR Rep
AmericasCardroom Rep
Silver Level
We apologize for the inconvenience caused by technical issues last night.
As per our terms and conditions, all running tournaments were canceled and refunded. You can check our terms and conditions on our #AmericasCardroom official website.
As per our terms and conditions, all running tournaments were canceled and refunded. You can check our terms and conditions on our #AmericasCardroom official website.
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B
BAGELBEAR
Rock Star
Silver Level
So what happens to the buy-in for the players that busted before the site crashed?
Debby
B
Bgtmnyjtsfn
Rising Star
Bronze Level
Horrible agents and deposit issues
I have tried depositing using Mg and WU and ACR had given me bad names several times so it gets rejected and I have to go back and forth to get my money back. Tonight I tried again with MG and after 7.5 hours I was told they can't help and have to wait for their processor. I called Mg and the money is there rest to picked up. This is horrible that I have to waste so much time over and over again. Anyone else deal with this bullshit?
I have tried depositing using Mg and WU and ACR had given me bad names several times so it gets rejected and I have to go back and forth to get my money back. Tonight I tried again with MG and after 7.5 hours I was told they can't help and have to wait for their processor. I called Mg and the money is there rest to picked up. This is horrible that I have to waste so much time over and over again. Anyone else deal with this bullshit?
B
Bgtmnyjtsfn
Rising Star
Bronze Level
Now they hung up on me online
I waited over 9 hours I was then told the professor was closed and I'd have to wait until tomorrow after 830 am est then they disconnected my chat. This goes to show how puss poor their service is
I waited over 9 hours I was then told the professor was closed and I'd have to wait until tomorrow after 830 am est then they disconnected my chat. This goes to show how puss poor their service is
S
skaterick
Legend
Loyaler
I cant beat the small ring games on ACR or BCP .My account has been going downhill for 2 years . I do fairly well in the small sngs however . All I can tell you is the cash regulars( human or machine ) seem way solid !
B
blobman
Legend
Silver Level
As registration was closed on that event (there is no late registration on the Cage), ACR rules dictate that players will receive a chipchop. That is, every player would get $1 for every 1 chip they have, as happens at the normal conclusion of a Cage event. As I have not heard otherwise, that is what I presume occurred.
A
ACR Rep
AmericasCardroom Rep
Silver Level
Hi everyone! All tournaments that were running got canceled and refunded.
In The $1k Cage, the tournament was canceled and refunded as per ICM, so just how the Cage is, all chips were transformed into cash.
In The $1k Cage, the tournament was canceled and refunded as per ICM, so just how the Cage is, all chips were transformed into cash.
A
ACR Rep
AmericasCardroom Rep
Silver Level
Hi Bgtmnyjtsfn , I checked with the CS department and they told me that in this moment they are talking with you over the chat helping you to solve this specific matter. If you still need help please let me know.
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Bgtmnyjtsfn
Rising Star
Bronze Level
They didn't do a dam thing
After 20 plus hours and no calls after I requested a supervisor to call me and more bs it finally appeared. There CS is a joke and the 20 plus hours to complete a deposit is BS. And what are they going to do for me ... nothing!!! I guess they don't mind losing a player
After 20 plus hours and no calls after I requested a supervisor to call me and more bs it finally appeared. There CS is a joke and the 20 plus hours to complete a deposit is BS. And what are they going to do for me ... nothing!!! I guess they don't mind losing a player
- Status