Poker Orifice
And Still...
Platinum Level
Yes. And this is pretty much how it is for any room, place, site you want to play poker at.
I think it is one more thing that makes it better than some of the other rooms tbh.
- Status
Yes. And this is pretty much how it is for any room, place, site you want to play poker at.
I think it is one more thing that makes it better than some of the other rooms tbh.
T
tschuwon
Enthusiast
Silver Level
Does anyone know what it means when a tournament ticket turns inactive at partypoker?
dino
10 cevapcici = 0 stress
Community Guide
if I am not mistaken, you have to contact them to check on the issue.
T
tschuwon
Enthusiast
Silver Level
W
wildgoat927
Rising Star
Bronze Level
i used to really enjoy playing party poker. but because im from the isle of man they wont let me play anymore. Dont understand why, does it cost them money to have people from here play?
Colette Stewart
Official partypoker Rep
Silver Level
A ticket will show under Inactive if there are no valid events in the lobby - once the event shows in the lobby, the ticket moves back to active
We removed many locations due to Entains new policy to only operate in fully licensed, poker markets going forward Unfortunately the IOM does not meet regulatory requirements Sorry
Thanks
Colette
S
Stollpe
Rock Star
Bronze Level
Hi Partypoker, I have a question. When is the App returning for German Players? I currently have to use a Remote Control Software on my PC with my Phone. I mean it works but the native app was way better. I know changes need to be done but this is taken a few months now since the new regulation. Any ETA as of now?
Are the Daily Legend freerolls coming back again? I really liked them.
Are the Daily Legend freerolls coming back again? I really liked them.
Colette Stewart
Official partypoker Rep
Silver Level
No ETA regarding the app
No plans to rerun the DL freerolls I am aware of - sorry
How can I participate in the "leaderboard" and how can I enter the "home game" "PAMSIpoker"? That's what I do not understand. Health
Which leaderboard? There are various leaderboards
Check the webpage under Promotions for all info
Any home games or restricted events will have info in the lobby explaining how to join, most are restricted for affiliate members and you need to contact them directly
Check the i icon on the right in the lobby, it shows all information regarding passwords etc
Thanks
A
Amblo
Legend
Bronze Level
Colette Stewart
Official partypoker Rep
Silver Level
We don't allow HH to be exported no - only via our own tool - My Game
You can use the tool to review
All details here -
https://www.partypoker.com/en/how-to-play/my-game-explained
chaviiiis
Visionary
Bronze Level
Ive played party poker for a couple of mnonths almost a year... and I really enjoyed the daily legends freerolls... anyways...
Ive played like 3 tournaments ,,, lost all of them.. 2 from 1 level and 1 from level 2...rhe surprise was that I didnt even win any ticker for "promotiions" tournaments that are going on...
you are going tosay that is a matter of luck....but as I red 59% chances to get a ticker for a daily legends tournament... and i didnt evne get 1
I Had more chances to win a good prize by spending less... that was a reason why i enjoyed partypoker now not so much :C i can never get any rakeback getting points is extremly hard..
hope daily legends... club party poker freerolls come back sooon...
Ive played like 3 tournaments ,,, lost all of them.. 2 from 1 level and 1 from level 2...rhe surprise was that I didnt even win any ticker for "promotiions" tournaments that are going on...
you are going tosay that is a matter of luck....but as I red 59% chances to get a ticker for a daily legends tournament... and i didnt evne get 1
I Had more chances to win a good prize by spending less... that was a reason why i enjoyed partypoker now not so much :C i can never get any rakeback getting points is extremly hard..
hope daily legends... club party poker freerolls come back sooon...
A
Amblo
Legend
Bronze Level
I am facing problems with support, I am explaining the situation and they are playing disagreements.
A couple of days ago I won a ticket terminator and made a profit of $ 5.65 just from that tournament.
In the meantime I won a £ 5 casino bonus, which I bet on a single roulette bet at number 8 and lost it at number 13.
Well bonus ended, right? there was no more bonus balance.
Well with my balance I kept playing poker and won another $ 11 (even because you guys know that if it was a casino bonus I couldn't play poker)
After winning the $ 11 I went to the roulette with my balance, "not a bonus" and played the roulette and won $ 28.
Now they want to restrict part of my balance as if it were a bonus. Because the bonus was over, I played with my balance, and you want to convert it into a bonus?
what's up?
I have already explained it twice to the support and they are playing disagreements. Could help ? Just check out all the history and see.
This is very annoying and I am feeling very hurt.
A couple of days ago I won a ticket terminator and made a profit of $ 5.65 just from that tournament.
In the meantime I won a £ 5 casino bonus, which I bet on a single roulette bet at number 8 and lost it at number 13.
Well bonus ended, right? there was no more bonus balance.
Well with my balance I kept playing poker and won another $ 11 (even because you guys know that if it was a casino bonus I couldn't play poker)
After winning the $ 11 I went to the roulette with my balance, "not a bonus" and played the roulette and won $ 28.
Now they want to restrict part of my balance as if it were a bonus. Because the bonus was over, I played with my balance, and you want to convert it into a bonus?
what's up?
I have already explained it twice to the support and they are playing disagreements. Could help ? Just check out all the history and see.
This is very annoying and I am feeling very hurt.
W
wpilson70
Rock Star
Silver Level
Played three tourneys. Crapped out in less than 10 minutes in all three.
No extra tickets awarded even though you had a 59 percent chance of getting one.
Posts a mild complaint
I hear ya, buddy. I’d def contact support. Shit. You know what? Contact the newspapers too
You’ve clearly been shafted here
A
Amblo
Legend
Bronze Level
Are they just sending me the same message without even analyzing anything, do they disregard their customers?
The last message I sent to support:
This is ridiculous, I played with my balance, the bonus is over
How could I have played poker with a casino bonus?
My $ 11 balance I earned from playing poker was released for withdrawals and whatever.
Does this mean that when I put my $ 11 balance on the roulette wheel and won, did you turn it into a bonus?
You're kidding, this is called bad faith, and it's not in any term of the promotion.
When you lose your bonus balance you don't need to redeem anything else, what would I redeem? my own balance that was even released for withdrawals?
This is ridiculous!
That's why I can't start a poker career. This lot of bad faith and opportunism, errors, bugs, bots in all the rooms, that takes away my patience. Always wanting to take advantage, isn't it enough the rake you earn and the casino profits that have a margin of more than 70% favorable to you?
I hope you can resolve this.
The last message I sent to support:
This is ridiculous, I played with my balance, the bonus is over
How could I have played poker with a casino bonus?
My $ 11 balance I earned from playing poker was released for withdrawals and whatever.
Does this mean that when I put my $ 11 balance on the roulette wheel and won, did you turn it into a bonus?
You're kidding, this is called bad faith, and it's not in any term of the promotion.
When you lose your bonus balance you don't need to redeem anything else, what would I redeem? my own balance that was even released for withdrawals?
This is ridiculous!
That's why I can't start a poker career. This lot of bad faith and opportunism, errors, bugs, bots in all the rooms, that takes away my patience. Always wanting to take advantage, isn't it enough the rake you earn and the casino profits that have a margin of more than 70% favorable to you?
I hope you can resolve this.
A
Amblo
Legend
Bronze Level
I am very disappointed,
I am very disappointed, I have already sent almost ten emails explaining and they are irreducible and do not pay attention to what I say, and always send the same generic email, and do not answer my questions, they are evasive.
Last email they sent me:
Dear Vitor,
Thank you for contacting Customer Service.
We would kindly inform you that the bonus(3HL) you have in your account is a Cashout Restricted Bonus i.e the bonus funds was available to play with, but could not be withdrawn until you meet the Requirements.
As per the Non-Deposit Casino Bonus Terms and Conditions: https://casino.partypoker.com/en/games/p/promotions/shake-n-win
"All the winnings resulting from the Non-Deposit Casino Bonus shall be credited as a withdrawal restricted bonus and shall be subject to the same Bonus terms and conditions. "
You would have to Wager 175 EUR on Partypoker Casino before bonus expiry on 11-JAN-2021 23:59:59 ET. You have only wagered 1.28 EUR at this moment.
Thank you for your understanding.
In case you have further questions, we will be more than happy to assist you. We are available 24/7.
Thank you for choosing us as your online gaming site.
Best regards,
Toluwase,
Customer Service
So I sent this email more explaining again in more detail:
pay close attention friends and read everything please, and see if something like this makes sense.
Look, you guys are dishonest. I never thought that, on the contrary, I thought it was a suitable room.
I will explain for the thousandth time and I want an argumentative answer ... Answer my questions! Do not come with this message ready.
I'll tell you exactly what happened pay attention.
I had won a ticket for the $ 11 terminator, played it and won $ 5.65 bounty okay, balance unlocked, free and mine.
I went to the casino and clicked on that winter promotion about rattling, won a free bonus of £ 5. So I went to the casino and bet the £ 5 number 8 on the roulette wheel and lost. At that moment the bonus ends, doesn't it?
Why if I didn't make a profit, why would I want to redeem zero bonuses?
and then with my $ 5.65 balance that was already free and unlocked.
Another question: after betting the bonus and losing I continued playing poker with my balance, "what proves that it was not a casino bonus balance" was then that I did another ITM on the 45 th jab and won $ 11. (I have prints of the results and I am sure that you can prove all that I say in the history of casino and poker)
Countinuando .. it was then that I entered the casino with my balance released for withdrawal, unlocked to play poker, those profits ... my $ 5.65 that I won there at the terminator ... And I won $ 28 at the casino. Why are they blocking my balance that I wagered with my unlocked balance ?, poker profits!
If so, I lost the £ 5 bonus on the first bet I placed and got zero bonus why would I want to unlock 0?
Are you crazy?
And why when you lose the bonus amount, the bonus does not end automatically?
I already won a bonus once, and I completed the rollower and drew, I know very well how it works. The point is that you are neglecting and are not analyzing my case, you are making a mistake.
I will be forced to spend this balance of mine at the casino because otherwise they will still deduct it from my account tomorrow. Balance of poker profits that were released and I bet in the casino I won and they want to cheat me. This is very wrong.
I am very disappointed, I have already sent almost ten emails explaining and they are irreducible and do not pay attention to what I say, and always send the same generic email, and do not answer my questions, they are evasive.
Last email they sent me:
Dear Vitor,
Thank you for contacting Customer Service.
We would kindly inform you that the bonus(3HL) you have in your account is a Cashout Restricted Bonus i.e the bonus funds was available to play with, but could not be withdrawn until you meet the Requirements.
As per the Non-Deposit Casino Bonus Terms and Conditions: https://casino.partypoker.com/en/games/p/promotions/shake-n-win
"All the winnings resulting from the Non-Deposit Casino Bonus shall be credited as a withdrawal restricted bonus and shall be subject to the same Bonus terms and conditions. "
You would have to Wager 175 EUR on Partypoker Casino before bonus expiry on 11-JAN-2021 23:59:59 ET. You have only wagered 1.28 EUR at this moment.
Thank you for your understanding.
In case you have further questions, we will be more than happy to assist you. We are available 24/7.
Thank you for choosing us as your online gaming site.
Best regards,
Toluwase,
Customer Service
So I sent this email more explaining again in more detail:
pay close attention friends and read everything please, and see if something like this makes sense.
Look, you guys are dishonest. I never thought that, on the contrary, I thought it was a suitable room.
I will explain for the thousandth time and I want an argumentative answer ... Answer my questions! Do not come with this message ready.
I'll tell you exactly what happened pay attention.
I had won a ticket for the $ 11 terminator, played it and won $ 5.65 bounty okay, balance unlocked, free and mine.
I went to the casino and clicked on that winter promotion about rattling, won a free bonus of £ 5. So I went to the casino and bet the £ 5 number 8 on the roulette wheel and lost. At that moment the bonus ends, doesn't it?
Why if I didn't make a profit, why would I want to redeem zero bonuses?
and then with my $ 5.65 balance that was already free and unlocked.
Another question: after betting the bonus and losing I continued playing poker with my balance, "what proves that it was not a casino bonus balance" was then that I did another ITM on the 45 th jab and won $ 11. (I have prints of the results and I am sure that you can prove all that I say in the history of casino and poker)
Countinuando .. it was then that I entered the casino with my balance released for withdrawal, unlocked to play poker, those profits ... my $ 5.65 that I won there at the terminator ... And I won $ 28 at the casino. Why are they blocking my balance that I wagered with my unlocked balance ?, poker profits!
If so, I lost the £ 5 bonus on the first bet I placed and got zero bonus why would I want to unlock 0?
Are you crazy?
And why when you lose the bonus amount, the bonus does not end automatically?
I already won a bonus once, and I completed the rollower and drew, I know very well how it works. The point is that you are neglecting and are not analyzing my case, you are making a mistake.
I will be forced to spend this balance of mine at the casino because otherwise they will still deduct it from my account tomorrow. Balance of poker profits that were released and I bet in the casino I won and they want to cheat me. This is very wrong.
A
Amblo
Legend
Bronze Level
What's more
What's more, the terms don't say anything about it using my unlocked balance to redeem a 0 bonus.
And there is something else you can see that is buggy I played the entire $ 11 in the casino in the last £ 3 I won the £ 23 or $ 28, and the bonus bar is still 1%.
What's more, the terms don't say anything about it using my unlocked balance to redeem a 0 bonus.
And there is something else you can see that is buggy I played the entire $ 11 in the casino in the last £ 3 I won the £ 23 or $ 28, and the bonus bar is still 1%.
chaviiiis
Visionary
Bronze Level
Are you an official rep from party poker?
I hope not...
but you sound just like some of them support .
Im sorry if my 1 day issue wasnt quite... an issue for you... I could share real issues but not even support gave me an appropiate treatment... So I just posted what I didnt know if it was cummmon that evendough haivng a 59 % of getting a ticket you aere not gonna get it at the end... thats all you donty have to bring your sarcasm.. thats just helples.. if you wanted ot "help" a,... thats very cummon buddy would be perfect... and I would def understand.
QUOTE=wpilson70;5907369]Played three tourneys. Crapped out in less than 10 minutes in all three.
No extra tickets awarded even though you had a 59 percent chance of getting one.
Posts a mild complaint
I hear ya, buddy. I’d def contact support. Shit. You know what? Contact the newspapers too
You’ve clearly been shafted here[/QUOTE]
I hope not...
but you sound just like some of them support .
Im sorry if my 1 day issue wasnt quite... an issue for you... I could share real issues but not even support gave me an appropiate treatment... So I just posted what I didnt know if it was cummmon that evendough haivng a 59 % of getting a ticket you aere not gonna get it at the end... thats all you donty have to bring your sarcasm.. thats just helples.. if you wanted ot "help" a,... thats very cummon buddy would be perfect... and I would def understand.
QUOTE=wpilson70;5907369]Played three tourneys. Crapped out in less than 10 minutes in all three.
No extra tickets awarded even though you had a 59 percent chance of getting one.
Posts a mild complaint
I hear ya, buddy. I’d def contact support. Shit. You know what? Contact the newspapers too
You’ve clearly been shafted here[/QUOTE]
Colette Stewart
Official partypoker Rep
Silver Level
I cant advise with such bonus issues - customer service are best placed to advise
As they have stated, they have received the issue and explained the bonus requirements as per the email sent with the info
I would suggest you feedback back to them regarding your disappointment via email to info@partypoker.com
Thanks
Colette
BelFish
Legend
Loyaler
I tried to make a deposit from my smartphone in the PartyPoker app using my Skrill account.
But it said that no such mail was found. It turned out that Skrill and Skrill-Tap are different things...
I wonder why there is no possibility to make a deposit with Skrill in my lobby...
But it said that no such mail was found. It turned out that Skrill and Skrill-Tap are different things...
I wonder why there is no possibility to make a deposit with Skrill in my lobby...
A
Amblo
Legend
Bronze Level
I already answered, they are irreducible, that was the most ridiculous and shameful thing that happened to me among all the poker rooms.
I've never seen one, something like that. You win a casino bonus, spend it all at once, after that play poker with your balance that is unlocked, normal to get $ 11 in profits and with $ 11 in profits to bet in the casino, win and have to unlock a 0 bonus with a balance that was already mine and released ...
A
Amblo
Legend
Bronze Level
understand what happened / transaction history
Historians do not lie, all exactly as I explained.
1)First the balance earned with poker on the terminator
2)After the bonus earned, and spent right away
3)After playing poker, the question is how would I be playing poker with a casino bonus balance?
Historians do not lie, all exactly as I explained.
1)First the balance earned with poker on the terminator
2)After the bonus earned, and spent right away
3)After playing poker, the question is how would I be playing poker with a casino bonus balance?
Attachments
A
Amblo
Legend
Bronze Level
Second part of history
the sequence of games in poker with my balance
until the roulette bet arrives, with my poker win balance.
As you guys have seen my history, when I won the casino bonus I already had the balance of the terminator, and I bet the casino bonus on a bet just as the history proves.
now tell me if this is right?
the sequence of games in poker with my balance
until the roulette bet arrives, with my poker win balance.
As you guys have seen my history, when I won the casino bonus I already had the balance of the terminator, and I bet the casino bonus on a bet just as the history proves.
now tell me if this is right?
Attachments
- Status