PartyPoker Official Thread

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PaddyO

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Sorry but I am still a little confused about running or installed.

My last question was,
"Can I play on party poker if I have VMWare installed but not running?"
No, I am afraid not
If you are found to be running the software - it will result in a ban and funds may be confiscated
I wont have the software running just installed?


I also have 'Microsoft Remote Desktop' installed. This is a Windows Service and is automatically installed with most versions of Windows 10.
I can't un-install Microsoft Remote Desktop as it is part of Windows. Am I allowed to play Party on Windows 10?
 
Colette Stewart

Colette Stewart

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Colette,
I received an email stating that IAT transfers will no longer be available. WTF is an IAT transfer? (are they referring to Player to player transfers?)

Inter Account Transfer
Yes - player to player transfers via account


hello, are you going to open your doors for Serbian players again

No plans currently I am aware off - sorry


Sorry but I am still a little confused about running or installed.

My last question was,
"Can I play on Party Poker if I have VMWare installed but not running?"I wont have the software running just installed?


I also have 'Microsoft Remote Desktop' installed. This is a Windows Service and is automatically installed with most versions of Windows 10.
I can't un-install Microsoft Remote Desktop as it is part of Windows. Am I allowed to play Party on Windows 10?

Please, for any further questions using prohibited software - reach out to the Risk team directly via the email provided on the safer poker page

Thanks

Colette
 
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PaddyO

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Thank you for your assistance Colette!

Perhaps some other members of the forum would like to discuss this here and help me out.

'Microsoft Remote Desktop' Is listed on https://www.partypoker.com/en/p/safer-poker in "Virtual Machines and Screen Sharing/Remote Access Software" as prohibited.
Microsoft Remote Desktop is automatically installed on your Windows 10 since build 1709.

You can check if Microsoft Remote Desktop is installed on your computer by going to Settings - System - and scroll down to the bottom of the left side pane.

I would hate to think that my funds could be temporarily confiscated due to a software I never use which was automatically installed by Windows.

Does anyone use Party on a Windows 10 computer with Microsoft Remote Desktop installed and feel safe to do so?
 
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padman400

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Hi Collette I play on a party skin on Ladbrokes do you know of any way i can download the hand history like you can on Party please.
 
Colette Stewart

Colette Stewart

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Hi Collette I play on a party skin on ladbrokes do you know of any way i can download the hand history like you can on Party please.


No sorry, the HH is available only via our partypoker My Game tool
 
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razzor94

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Hey guys.
I deposited to PartyPoker a few days ago and I am loving it so far but I can't find a way to figure out my win rate since I can't use any tracking software on PP.
Is there any way to do it manually or is there a specific PartyPoker tool for this that I don't know about?
 
Colette Stewart

Colette Stewart

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JIM70201

JIM70201

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Hey guys.
I deposited to PartyPoker a few days ago and I am loving it so far but I can't find a way to figure out my win rate since I can't use any tracking software on PP.
Is there any way to do it manually or is there a specific PartyPoker tool for this that I don't know about?

Did you make a deposit under CC500 bonus code?

I'm considering doing so, but need more info before putting my money aout of my pocket. haha

How is the site? reliable?

Thnaks for feedback

:jd4:
 
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Colette Stewart

Colette Stewart

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Please note we have planned maintenance Thursday 23rd 8am - 9am UK , 3am - 4am ET

Our games will not be accessible during this period and you may notice a change to our schedule this evening

We will be back up and running as soon as possible
Thanks!


Colette


oohm4cH.jpg

 
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razzor94

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Hey guys.
I deposited to PartyPoker a few days ago and I am loving it so far but I can't find a way to figure out my win rate since I can't use any tracking software on PP.
Is there any way to do it manually or is there a specific PartyPoker tool for this that I don't know about?[/QUOTE

Did you make a deposit under CC500 bonus code?

I'm considering doing so, but need more info before putting my money aout of my pocket. haha

How is the site? reliable?

Thnaks for feedback

:jd4:

No I didn't deposit under cc500 bonus code because it isn't my first deposit on PP and I don't know if it applies otherwise.

As far as the site goes it is definitely reliable. I have deposited and withdrawn money multiple times. The software and this "my game" option is new to me since I haven't played since they removed HUDs from their client. No HUDs has its benefits, but you can still download all your hands and import them in your tracking software. Software is very similar to PS and that's because the same people are behind it(at least i read it somewhere).

Great customer support, as you can see from this thread, which reminds me to say thanks to Colette for her response.

Games are softer than on PS for sure, and even though they take more rake from the tables than PS, their rakeback system is much more rewarding than PS(someone correct me if I am wrong).


I would like also to ask anybody, since I can't find a way to efficiently write notes on players in game, how do you do it ?
You can't write notes in the replayer and if you try to make a note after the hand is over there is not enough time.
Then I have to wait and for that player to appear again just so I can write a note and if you are multitabling like I am that is very difficult and annoying.
 
JIM70201

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akran75

akran75

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a few days ago there were two upcoming WPT Buy-in 1050
OMAHA BOUNTY tournaments on offer and 200K NL tournament.
I have a $ 1050 ticket so it clearly showed me the tournaments on offer.
Now these tournaments are not on offer.
Will it be?

Now only two tounament I got on ofer
100K omaha
5M NL
 
neil1603

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It is so frustrating when all you want to do is email support to ask a simple question, every link you click takes you to a FAQ page that doesn't tell you anything.

PartyPoker have been putting themselves out there as the place to play, well at the moment rating 1 (bad) to 10 (excellent) customer service is a very generous 1. So how about it Colette, please PM me the support email address so I can ask my nice and easy question?
 
Colette Stewart

Colette Stewart

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It is so frustrating when all you want to do is email support to ask a simple question, every link you click takes you to a FAQ page that doesn't tell you anything.

PartyPoker have been putting themselves out there as the place to play, well at the moment rating 1 (bad) to 10 (excellent) customer service is a very generous 1. So how about it Colette, please PM me the support email address so I can ask my nice and easy question?



info@partypoker.com

Thanks
 
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Nikuno

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Why so little tournaments running?

Noticed this week, the # of tournaments has been reduced, with nothing overnight?
 

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Colette Stewart

Colette Stewart

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Noticed this week, the # of tournaments has been reduced, with nothing overnight?



I believe there is still plenty of games on offer, however, recently there have been cuts due to the summer season which results in a reduced schedule June - September

Thanks

Colette
 
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Nikuno

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I believe there is still plenty of games on offer, however, recently there have been cuts due to the summer season which results in a reduced schedule June - September

Thanks

Colette

Had my filters wrong and wasnt showing everything - sorry about that


THanks
 
Mohamed48

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From August 1 to August 31, spin the wheel for a chance to win daily prizes, including cash bonusesOne free chance per day! Just log in to receive your daily free spin.
how to find the wheel in looby?
 
Colette Stewart

Colette Stewart

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From August 1 to August 31, spin the wheel for a chance to win daily prizes, including cash bonusesOne free chance per day! Just log in to receive your daily free spin.
how to find the wheel in looby?


Its under the casino promotion section
 
HathelFoster

HathelFoster

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Hello Colette Stewart.

I'm hoping you could shed some light on my situation for me.

Tried to log in Friday and said I need to change my password, I continued to try few failed log in attempts and now I'm suspended, I think that's why anyway, is that normal?

Username: Hathel

Sent email, little gutted I couldn't deposit and play this weekend after a bit of a break.

Cheers.
 
Colette Stewart

Colette Stewart

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Hello Colette Stewart.

I'm hoping you could shed some light on my situation for me.

Tried to log in Friday and said I need to change my password, I continued to try few failed log in attempts and now I'm suspended, I think that's why anyway, is that normal?

Username: Hathel

Sent email, little gutted I couldn't deposit and play this weekend after a bit of a break.

Cheers.

If there are multiple failed log in attempts, the system will lock you out yes
Please follow up via email with the customer service teams - you need to ensure the email is sent from the same address registered on the account - they will be able to send a reset password email and then you can get back in a playing

Thanks

Colette
 
KrazyKoo

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Party software is laggy, buggy and i hate it! Just general feedback
 
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