PartyPoker Official Thread

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Colette Stewart

Colette Stewart

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Hi Colette,

Is there a way to see which players I have players been tagged when looking at the players list in the lobby? I've made notes on various players and I need to bring up that table to see if I've missed anyone of interest..which can be a little difficult when multi-tabling. If I could see who has been tagged in the lobby (as in some other sites) it would help with making proper game choices.
Regarding the "My Game" reporting, many times I had this reporting system just "hang" chewing up computer cycles. Is this an issue or specific to my system? Yesterday I looked at the Party Poker Canadian Facebook site and I see it's quite active. Will there be any Canuck specific games set-up on PP in the future?

Cheers!

Player note improvements are on the to do list and are coming soon! First up I believe we have notes in the replayer which will make it easier for all - hopefully in the next release planned for later this month

Do you use Discord?
We have an active community on Discord and a dedicated My Game thread - I am unaware of any current issues I would suggest you remove in full and reinstall

The FB group is quite active, form time to time we do offer ad hoc group only games and promotions yes but no plans to implement such in the lobby

Thanks

Colette
 
A

Amblo

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Hello about live satellites

First I played what rewarded 4.40 ticks were 50 qualified, I won. Then I played the 4.40 was 10 qualifiers won and won the $ 22 ticket, and when playing the $ 22 was 10 qualifiers it falls on 9th and I won nothing.
 

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Tero

Tero

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A

Amblo

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Just one more thing, the 22 $ rake back points were not counted, just the 4.40 $ because it was zero I played 4.40 and it was 0.4 rake I suppose is 4.40 ... and I played 22 $ and it was not counted. .. I'm getting tired of online poker, besides having to study, control tilt, take bad until I say enough, I still have to watch the rooms that are always full of flaws, it is really very tiring.
 
Colette Stewart

Colette Stewart

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Just one more thing, the 22 $ rake back points were not counted, just the 4.40 $ because it was zero I played 4.40 and it was 0.4 rake I suppose is 4.40 ... and I played 22 $ and it was not counted. .. I'm getting tired of online poker, besides having to study, control tilt, take bad until I say enough, I still have to watch the rooms that are always full of flaws, it is really very tiring.


Points won't count when you when entry via phased events or sats - as you did not pay rake
Its not a flaw, its correct and can be found in the T&Cs

Regarding the event you posted earlier, its a phased event which ends at the specific level stated in the lobby information - then chips are carried forward/or you move to the next stage
For events, please review all info in the lobby under the i icon on the right

Thanks

Colette
 
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Amblo

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Points won't count when you when entry via phased events or sats - as you did not pay rake
Its not a flaw, its correct and can be found in the T&Cs

Regarding the event you posted earlier, its a phased event which ends at the specific level stated in the lobby information - then chips are carried forward/or you move to the next stage
For events, please review all info in the lobby under the i icon on the right

Thanks

Colette

Thanks colettestewart I'm sorry for the inconvenience
 
Colette Stewart

Colette Stewart

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Hi there, are there any codes like pokerstars has? I mean is there an equivalent to starcode at partypoker. thx


I don't know what star codes are so I cant really comment, but I assume no

Thanks

Colette
 
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jimmiandersen

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Do not point out to Party Poker that they have active bot players on their site and particularly DO NOT show them proof. Because this is what happens when you do:

"We are contacting you in regards to your partypoker account “***************”.
Please be advised we have closed your partypoker account as a business decision.

This decision is final and will not be reversed.

Please be aware that you are no longer permitted to create or use any account on the GVC network. If you're found to have created or used another account on the network, the account will be closed and any balance on the account confiscated.

Kind Regards,

Poker Operations Team"

ABSOLUTELY DISGRACEFUL. THEY SHOULD BE ASHAMED.

That is a very shitty thing to do. They should explain why.
 
T

tikitaka87

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Will this poker platform be avariable in Roumania?
Any news?
 
Colette Stewart

Colette Stewart

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At least the banned user should get an explanation. Just common decency.

The user will have received a phone call or an email - accounts are always closed and s brief explanation as to the reason why shared
If it is a business decision, there is a very valid legal reason the account is closed



Will this poker platform be avariable in Roumania?
Any news?

No news to share regarding Romanian licence
 
Poker Orifice

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At least the banned user should get an explanation. Just common decency.


I'm sure they did.

I don't know how many posts I've read from people who suggest they're being treated unfairly but they do not disclose full story. Typically they are FOS... not always.. but typically.
 
Poker Orifice

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Colette, The tournament lobby seems glitchy AF for the past while. Weird stuff in tournament lobby like tourneys that are almost over saying they're still regg'ing. Also some 'freeze ups' in the lobby & severe lagging. I've also needed to close the site using TaskMgr. instead of just logging off. Is this something that is currently widespread?

Also, REALLY HAPPY to hear they are finally going to make player notes accessible in HH Replayer. It is sooooo annoying the way it currently is. It has actually significantly affected the number of games I am playing on the site. Thanks for informing us the fix is in the works! :)
 
Colette Stewart

Colette Stewart

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Colette, The tournament lobby seems glitchy AF for the past while. Weird stuff in tournament lobby like tourneys that are almost over saying they're still regg'ing. Also some 'freeze ups' in the lobby & severe lagging. I've also needed to close the site using TaskMgr. instead of just logging off. Is this something that is currently widespread?

Also, REALLY HAPPY to hear they are finally going to make player notes accessible in HH Replayer. It is sooooo annoying the way it currently is. It has actually significantly affected the number of games I am playing on the site. Thanks for informing us the fix is in the works! :)



Hi

I would suggest a clean installation - may be you have a glitched file
There are some known lobby issues which will be addressed in the next release which is planned for next week hopefully this resolves the majority of the issues

Replayer note function is going through some final testing then should be ready to go live - agreed great news as this has been pending sometime

Thanks

Colette
 
A

Amblo

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Hi, I have a question, why do I never get to register for this tournament?

the registration always opens 15 minutes before, and today I waited 18 minutes before with the tournament lobby open and simply filled without registering the sign up button ...
 

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jimmiandersen

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Will we soon be able to download hand histories to analyze our own game, or will people who have analyzed their own play from other sites continue to have a huge unfair advantage on Partypoker because they are able to see which hands in different positions are profitable, if C bets work or not and other stuff? Are we not allowed to analyze our own game on Partypoker? Is it like Pokerstars that only wants losing players?
 
Colette Stewart

Colette Stewart

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Will we soon be able to download hand histories to analyze our own game, or will people who have analyzed their own play from other sites continue to have a huge unfair advantage on Partypoker because they are able to see which hands in different positions are profitable, if C bets work or not and other stuff? Are we not allowed to analyze our own game on Partypoker? Is it like Pokerstars that only wants losing players?



The My Game tool offers the option to download and review hands

https://www.partypoker.com/en/how-to-play/my-game-explained
 
A

Amblo

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Hello, I come here to report the disregard that the party support has with its clients, all poker rooms are ruined?
Today I went to contact support to find out why the freeroll: Papo MC Homegame 250 did not show up in the lobby, after an hour of curling up between disconnections by the attendant, to see if I gave up, he simply deceived me and told me that in 10 minutes would show up in the lobby, so far I’m waiting to show up .... this is a disregard for a lack of respect, especially since only depositors can play freerolls at the party. .

translation: Welcome to partypoker chat support! 14: 09
Agustin joined the chat.14: 09
You hello
14:09
You good afternoon
14:09
Agustin Good afternoon! How can I help today? 14: 09
You would like to know why I can't see this tournament in the lobby: Papo MC Homegame 250
14:10
You say it is for Brazilians also at 6 pm
14:10
Agustin No problem we can help you! can you confirm me your full name and date of birth please? 14: 10
Yes you
14:10
You Victor Hugo Duarte Xavier
14:10
You 2/13/1987
14:10
Agustin Thank you very much Vitor! One moment please check the tournament:) 14:11
Are you alright
14:12
You thank you
14:12
Agustin Thanks for looking forward Vitor! :) 14:17
You ok
14:17
You id is: 274805535
14:18
You have the password and everything but I can't find it
14:18
Agustin Thank you! One moment please find us checking the game14: 19
Yes you
14:19
You hello
14:26
Are you there yet?
14:26
Agustin Yes thanks for looking forward! We find ourselves investigating a little further:) 14:27
You yes without problems
14:28
Agustin left the chat.14: 38
This conversation ended at 14: 41.14: 41
You Hello
14:39
Welcome to partypoker chat support! 14: 39
Agustin joined the chat.14: 39
Won't you answer?
14:39
Agustin Good afternoon Vitor sorry the connection dropped a moment please:) 14:39
Are you really trying to solve my problem?
14:40
Are you or are you trying to make a fool of me
14:40
You why am I going to report this conversation if any14: 41
Agustin Thanks for the wait and patience! We find ourselves checking at the moment as we want to be able to help you to subscribe to the game without a problem14: 41
You are okay
14:42
Agustin We are checking with the creators of the game:) 14:43
You good, okay
14:43
This conversation ended at 15: 01.15: 01
You hello i'm waiting
14:59
Welcome to partypoker chat support! 15: 00
Agustin joined the chat.15: 00
Agustin Thank you very much for waiting for Vitor! We inform you that in 10 Min you will be able to enter the tournament without any problems it will appear in the lobby.15: 00
You ok
15:02
Thank you very much
15:02
Agustin Thank you very much for waiting :) Can I help with any other questions or situations?
 
A

Amblo

Legend
Bronze Level
Joined
Oct 7, 2018
Total posts
3,253
Awards
5
Chips
471
Hello, I come here to report the disregard that the party support has with its clients, all poker rooms are ruined?
Today I went to contact support to find out why the freeroll: Papo MC Homegame 250 did not show up in the lobby, after an hour of curling up between disconnections by the attendant, to see if I gave up, he simply deceived me and told me that in 10 minutes would show up in the lobby, so far I’m waiting to show up .... this is a disregard for a lack of respect, especially since only depositors can play freerolls at the party. .

translation: Welcome to partypoker chat support! 14: 09
Agustin joined the chat.14: 09
You hello
14:09
You good afternoon
14:09
Agustin Good afternoon! How can I help today? 14: 09
You would like to know why I can't see this tournament in the lobby: Papo MC Homegame 250
14:10
You say it is for Brazilians also at 6 pm
14:10
Agustin No problem we can help you! can you confirm me your full name and date of birth please? 14: 10
Yes you
14:10
You Victor Hugo Duarte Xavier
14:10
You 2/13/1987
14:10
Agustin Thank you very much Vitor! One moment please check the tournament:) 14:11
Are you alright
14:12
You thank you
14:12
Agustin Thanks for looking forward Vitor! :) 14:17
You ok
14:17
You id is: 274805535
14:18
You have the password and everything but I can't find it
14:18
Agustin Thank you! One moment please find us checking the game14: 19
Yes you
14:19
You hello
14:26
Are you there yet?
14:26
Agustin Yes thanks for looking forward! We find ourselves investigating a little further:) 14:27
You yes without problems
14:28
Agustin left the chat.14: 38
This conversation ended at 14: 41.14: 41
You Hello
14:39
Welcome to partypoker chat support! 14: 39
Agustin joined the chat.14: 39
Won't you answer?
14:39
Agustin Good afternoon Vitor sorry the connection dropped a moment please:) 14:39
Are you really trying to solve my problem?
14:40
Are you or are you trying to make a fool of me
14:40
You why am I going to report this conversation if any14: 41
Agustin Thanks for the wait and patience! We find ourselves checking at the moment as we want to be able to help you to subscribe to the game without a problem14: 41
You are okay
14:42
Agustin We are checking with the creators of the game:) 14:43
You good, okay
14:43
This conversation ended at 15: 01.15: 01
You hello i'm waiting
14:59
Welcome to partypoker chat support! 15: 00
Agustin joined the chat.15: 00
Agustin Thank you very much for waiting for Vitor! We inform you that in 10 Min you will be able to enter the tournament without any problems it will appear in the lobby.15: 00
You ok
15:02
Thank you very much
15:02
Agustin Thank you very much for waiting :) Can I help with any other questions or situations?

I forget that there is no way to put prints here but I have everything saved
 
J

jimmiandersen

Rock Star
Silver Level
Joined
Nov 12, 2019
Total posts
201
Chips
0
Status
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