Hello, I come here to report the disregard that the party support has with its clients, all poker rooms are ruined?
Today I went to contact support to find out why the freeroll: Papo MC Homegame 250 did not show up in the lobby, after an hour of curling up between disconnections by the attendant, to see if I gave up, he simply deceived me and told me that in 10 minutes would show up in the lobby, so far I’m waiting to show up .... this is a disregard for a lack of respect, especially since only depositors can play freerolls at the party. .
translation: Welcome to partypoker chat support! 14: 09
Agustin joined the chat.14: 09
You hello
14:09
You good afternoon
14:09
Agustin Good afternoon! How can I help today? 14: 09
You would like to know why I can't see this tournament in the lobby: Papo MC Homegame 250
14:10
You say it is for Brazilians also at 6 pm
14:10
Agustin No problem we can help you! can you confirm me your full name and date of birth please? 14: 10
Yes you
14:10
You Victor Hugo Duarte Xavier
14:10
You 2/13/1987
14:10
Agustin Thank you very much Vitor! One moment please check the tournament
14:11
Are you alright
14:12
You thank you
14:12
Agustin Thanks for looking forward Vitor!
14:17
You ok
14:17
You id is: 274805535
14:18
You have the password and everything but I can't find it
14:18
Agustin Thank you! One moment please find us checking the game14: 19
Yes you
14:19
You hello
14:26
Are you there yet?
14:26
Agustin Yes thanks for looking forward! We find ourselves investigating a little further
14:27
You yes without problems
14:28
Agustin left the chat.14: 38
This conversation ended at 14: 41.14: 41
You Hello
14:39
Welcome to partypoker chat support! 14: 39
Agustin joined the chat.14: 39
Won't you answer?
14:39
Agustin Good afternoon Vitor sorry the connection dropped a moment please
14:39
Are you really trying to solve my problem?
14:40
Are you or are you trying to make a fool of me
14:40
You why am I going to report this conversation if any14: 41
Agustin Thanks for the wait and patience! We find ourselves checking at the moment as we want to be able to help you to subscribe to the game without a problem14: 41
You are okay
14:42
Agustin We are checking with the creators of the game
14:43
You good, okay
14:43
This conversation ended at 15: 01.15: 01
You hello i'm waiting
14:59
Welcome to partypoker chat support! 15: 00
Agustin joined the chat.15: 00
Agustin Thank you very much for waiting for Vitor! We inform you that in 10 Min you will be able to enter the tournament without any problems it will appear in the lobby.15: 00
You ok
15:02
Thank you very much
15:02
Agustin Thank you very much for waiting
Can I help with any other questions or situations?