PartyPoker Official Thread

[Colette Stewart]

dont play here anymore the entire party team ignores you.

I gather you are referring to CS support?
Have you tried live chat or calling them? They are available 24/7

https://www.partypoker.com/contact-us.html

 

[Colette Stewart]

also i belive Rickjenborg and Colette can rig any tournament they want

I dont see how I would benefit from any form of "rigging"

Our software integrity is clearly covered in our T&Cs
We are audited monthly by an independent auditor and results can be found and viewed

 

[Colette Stewart]

cant even download the software and no.. im not going to contact your useless support team so they can email me a download link 2 weeks from now.

i even went so far to ask if i can play on partypoker again because i had an old account, you people are useless. why else would some people not be able to download the software ever on multiple browsers ? is it so hard to create a link or are you too busy advertising ? idiots

10 posts a day, we love your feedback

show me how much you ****ing love it.

Noted - however if you are not willing to contact support I fail to see how I can assist in any way.
Feedback is welcome - both positive and negative - however

 

[Poker Orifice]

Hi

I appreciate the feedback and will ensure our promotional team are aware of the feedback and review

Kind regards,

Colette

Oh ok. Great.. thanks! I feel soooo much better now. I really feel like someone cares that I wasted 50hrs. of my life, playing for something that I did not receive. Nope. Sorry. I still know I got fk'd over & won't be playing on partypoker anymore.

If you were to read over your initial post regarding Gladiator promo note where you've written the word 'prizes'

 

[Poker Orifice]

And please could you ask 'The TEAM' why I would choose to pick a prize worth 20x less ? (even though I played more)

It makes absolutely no sense at all.

My play on the site going forward will be the very bare minimum. If I have time & am on computer I will play in freerolls. I will use up my pts. for tourney tickets. Will use those tickets in hopes of cashing & when I do, I will withdrawal it. Previous plans of building a bankroll with thoughts/hopes of grinding some tournaments are now gone.

 

[Poker Orifice]

** The BIG Freeze **

For 2 days only we are going to have a re-entry freeze!
On Monday 11th Jan and Tuesday 12th Jan we will be changing our Jab, Uppercut and Contender tournaments to freeze outs!
No re-entry - once your out - your out!

Can we be certain your telling the truth about you're new big freeze tourney?

 

[MasterOfDisaster]

Give the man a $109 ticket to enter something of his choice.

 

[Colette Stewart]

And please could you ask 'The TEAM' why I would choose to pick a prize worth 20x less ? (even though I played more)

It makes absolutely no sense at all.

My play on the site going forward will be the very bare minimum. If I have time & am on computer I will play in freerolls. I will use up my pts. for tourney tickets. Will use those tickets in hopes of cashing & when I do, I will withdrawal it. Previous plans of building a bankroll with thoughts/hopes of grinding some tournaments are now gone.

I have passed your comments to the promotional team - the content in my message was provided from them and I have apologized if you found the promo misleading. They have taking feedback on board and will ensure the promotional copy and web pages convey a clearer message going forward. As part of the poker team - not the promotional- team this is outwith my control
Many others played the promotion and had no issues.
All info and T&Cs were on the promotional page although I agree some points could have been clearer

 

[Colette Stewart]

Can we be certain your telling the truth about you're new big freeze tourney?

I see no need to turn this into a personal attack - you have clearly voiced your opinions on these boards and your comments have been passed to the relevant team and management for review.

 

[fooks]

I don't like bid management and, in General, the game client,it should improve the game client

 

[Colette Stewart]

** Windows Mobile users - take your poker on the go! **

Hi all

For our UK Windows phone users we are pleased to announce our partypoker App is available for download in the Windows app store

We offer our users a unique interface offering a quick seat lobby, gesture based controls, cashier access, tutorials and lots more!
Swipe, flick and touch to play free or real money poker on the go.

We think its looking great and would love to hear your feedback

Colette

 

[Colette Stewart]

** The BIG Freeze **

Hi all

Next week we have decided to continue our BIG FREEZE on our Jab, Contender and Uppercut events from Monday 18th - Sunday 24th

These events for the next week will be freezeout, that means one chance only - no rebuys and no reentry!

Thanks

Colette

 

[Watchurblinds]

Promo

Hello, do you know when the Jab, Contender and Uppercut Promotion will be ending? I love those tournament really and hope they will last much longer than I expect. Those Promotions are the best I have ever seen on partypoker.
Hope you can answer my question.
Best wishes, Watchurblinds.

 

[Yoshiaki]

Hi there, i want to know if it is available to use a visa debit card as a withdrawal option or is it just for deposit( i dont like using moneybookers)? thanks in advice

 

[Colette Stewart]

Hello, do you know when the Jab, Contender and Uppercut Promotion will be ending? I love those tournament really and hope they will last much longer than I expect. Those Promotions are the best I have ever seen on partypoker.
Hope you can answer my question.
Best wishes, Watchurblinds.

Hi

These are part of our Power Series and are our headline events
We have no plans to remove these in the near future and hope the power series continues to perform and improve over the coming months.

Thanks for the feedback!

Colette

 

[Colette Stewart]

Hi there, i want to know if it is available to use a visa debit card as a withdrawal option or is it just for deposit( i dont like using moneybookers)? thanks in advice

Hi

if you deposit via your Visa Debit card it will be available for withdrawal - for cards we do allow to advise 2-3 working days and we are currently working on turning our withdrawal times around to be a lot quicker

Thanks

Colette

 

[Colette Stewart]

** Power series > increased Gtds on our Sunday Tournaments! **

Hi all

Starting this Sunday 24th - we are doubling the Gtd amount on some our tournaments for Sundays only going forward!

Colette

 

[Colette Stewart]

** HOT NEWS - Prepare for Fight Night! **

partypoker are DOUBLING the guarantees on three of our power series headline tournaments for one night only!

Sat 30th Jan
Kick-off is at 20:00 CET for The Jab, The Contender and The Uppercut

We are rewarding our players with some huge prize pools for the same low buy ins .
It’s just too good to miss so make a date in your diary with partypoker on Sat 30th.

FIGHT NIGHT: The Jab 20:00 CET $5.50 $20K GTD
FIGHT NIGHT: The Contender 20:00 CET $22 $40K GTD
FIGHT NIGHT: The Uppercut 20:00 CET $109 $100K GTD

All events will offer one re-entry

Read more on our blog > http://www.partypoker.com/blog/double-guarantees-on-fight-night.html

Thanks,

Colette

 

[Pokerguy6666]

Hi, I just logged in to my PartyPoker account and one of the 22$ Uppercut Ticket I had has disappeared. Do those tickets have an expiration date? if yes how do we know what it is. If they don't have an expiration date, why did it disappear? Thank you for your assistance.

 

[Colette Stewart]

Hi, I just logged in to my PartyPoker account and one of the 22$ Uppercut Ticket I had has disappeared. Do those tickets have an expiration date? if yes how do we know what it is. If they don't have an expiration date, why did it disappear? Thank you for your assistance.

Hi

I have replied to your PM regarding the same - thanks

Colette

 

[Colette Stewart]

** Hot news.. **

Hi all

I am pleased to announce with the success of Fight Night on the 30th Jan - we will stage another event this coming Sat 6th Feb!

Fight Night 2 - Sat 6th Feb

We will again double our GTDS on our 3 headline tournaments >

The Jab $20K GTD $5.50 buy-in 20:00CET
The Contender $40K GTD $22 buy-in 20:00CET
The Uppercut $100K GTD $109 buy-in 20:00CET

Each have 1 re-entry available

Thats not all - we haven't forgotten our high rollers - we also increase the GTD on our $530 buy in from 30K to 50K for one night only!

And just to tease you all.. we are pleased to announce our Powerfest series kicking off on the 21st Feb..... 96 huge events .. our biggest ever series guarantee... more details coming soon > watch this space!

Thanks

Colette

 

[Colette Stewart]

Hi all

I am pleased to announce our new tournament series kicking off on the 21st February till 20th March

98 powerfest events - $5,000,000 GTD! With buy-ins from $5.50 to $5200 we really do have something for everyone!

This year we will split the festival into four parts to complement our new power series
• Week1 – Featherweight $5.50 - $11
• Week2 – Middleweight $22 - $55
• Week3 – Heavyweight $109 - $215
• Week4 – High Roller $530 - $5200

Each week will end with its own Main Event each Sunday

It’s so huge it’s even got its own tab in the lobby – check out all events under Powerfest

That’s not all…. Every winner from each of our 98 events will enter a Tournament of Champions to be played on Sunday 27th March with a host of prizes on offer from tourney tickets to a Las Vegas trip for the winner!

Good luck players – get involved and enjoy!
Colette

 

[Biznardian]

The only thing I am missing are some freerolls for which you do not need a ticket or other requirements.
But I found some nice satelites and good guaranteed games recently so that makes up for the freerolls. But it is always nice to have freerolls that are really free without any requirement.

 

[Biznardian]

Btw, I am looking forward to the Powerfest and play some satelites for qualifying. Thanks for the tip

 

[wildyetty]

ya they screwed me on a promo too click the instant $20 CASH for first deposit then get dicked around for 2 weeks just to have tourney tickets put into my account at their selection most were useful but they do lie with their promos...

I was told the promo was over and i didn't qualify, but yet to make the deposit i clicked on their own banner in their lobby of their software. cashed out and will never leave money on that site again.

Back to jokerstars at least there i get support when needed, and if I miss a promo on a deposit a simple email requesting the promo after the fact never an issue!