PartyPoker Official Thread

[wilTurkey56]

Hi all,

Just wanted to post a quick introduction.- I'll be keeping an eye on the forum here - I had a recommendation to join up so here I am.

Hoping I can make some useful contributions for partypoker
I aim to try help answer your questions however the main aim of my forum presence is to gather valuable feedback from our players and also to keep you all informed first hand of whats going on.

My role at partypoker is varied - my main responsibilities fall with the poker team and our PR/Events team. I get to our events to meet our players face to face, host feedback sessions and see you all in action

I look forward to being part of your community

Cheers,

Colette
#pokerforthepeople @partypoker

Hi Collette

Can I just say that the party poker support (live chat and freephone) are completely pointless

On the last 5 occasions of contacting them they have not been able to answer ANY of my questions, then claim to escalate the problem and an email will be sent. Needless to say the emails have not arrived!

My latest questions are around my cpp qualification (I've won a 6k package) and what my next steps are, and how much is it for a guest

Surely a generic email should be sent upon qualification, and as the tournament starts in less than 2 weeks I do not think it is unreasonable to expect immediate answers to simple questions which must have already been answered hundreds of times. I am not the first person to qualify for this tournament!

 

[Colette Stewart]

Hi Collette

Can I just say that the party poker support (live chat and freephone) are completely pointless

On the last 5 occasions of contacting them they have not been able to answer ANY of my questions, then claim to escalate the problem and an email will be sent. Needless to say the emails have not arrived!

My latest questions are around my cpp qualification (I've won a 6k package) and what my next steps are, and how much is it for a guest

Surely a generic email should be sent upon qualification, and as the tournament starts in less than 2 weeks I do not think it is unreasonable to expect immediate answers to simple questions which must have already been answered hundreds of times. I am not the first person to qualify for this tournament!

CPP packages and details are not dealt with via Customer service - this event in particular is handled by our live partner - including player communication - DTD
All package winners have been sent emails on Wednesdays - have you checked your junk/spam folders? You can then reply to the email or cal lthe contact number with any concerns or queries you may have

Thanks

Colette

 

[MsNutHand]

What is the best channel of contact with the support of partypoker as my emails to info@partypoker.com are never answered...?

 

[Colette Stewart]

What is the best channel of contact with the support of Partypoker as my emails to info@partypoker.com are never answered...?

I would suggest live chat -

https://www.partypoker.com/contact-us.html

 

[Colette Stewart]

Join us tonight on TWITCH for a special School Night edition hosted by Dara OKearney at 8pm UK (21:00CET)

 

[deucefactory]

Why don't you have more freerolls? The site has gone stale

 

[Colette Stewart]

Why don't you have more freerolls? The site has gone stale

We have plenty of offerings for our real money players at all levels including our Bootcamp series
Freerolls are offered for our forum group members
We are a real money site and have games from 0.01C to encourage our players to move up the levels and build a bankroll

 

[Figaroo2]

My software isn't loading correctly

Logged on to day and my lobby looks like this, any ideas?
My game table was missing my player name and there was no chat visible other than automatic notifications

 

[Muzyka1996]

I have identical problem all day

Logged on to day and my lobby looks like this, any ideas?
My game table was missing my player name and there was no chat visible other than automatic notifications

 

[Muzyka1996]

Logged on to day and my lobby looks like this, any ideas?
My game table was missing my player name and there was no chat visible other than automatic notifications

path where be installed partypoker need only Latin letters

I solved the problem, as it was written in Ukrainian letters

 

[Colette Stewart]

Sorry all for the missed response to the above posts

I have been out of office at the Caribbean event

Kind regards

Colette

 

[Figaroo2]

Colette
The software failed again today, it is the software that puts me off playing on this site. It has to be solid and reliable, if it isn't well there are plenty of other sites to play on. Perhaps you can feed that back.

 

[Colette Stewart]

Live tonight at 7pm - $1000GTD FREEROLL!!
Please Follow the channel and enjoy the stream
The password will not be posted on this page and will be issued in the stream only - please DO NOT share
Thanks and good luck at the tables!

 

[Colette Stewart]

Hi all

Please be advised we will have some downtime tomorrow - Tuesday 6th December - between 07:00 - 08:00 CET

All our services will be effected and you will experience a reduced schedule prior to our matienence

Thanks

Colette

 

[lovemiscou]

Just a reminder to canadiens about the thursday bounty game tonight, it's a bigger prize pool and 100.00 per bounty. It's the facebook one.
see you there.

 

[Colette Stewart]

Just a reminder to canadiens about the thursday bounty game tonight, it's a bigger prize pool and 100.00 per bounty. It's the facebook one.
see you there.

Which bounty are you playing?

 

[Colette Stewart]

We are pleased to announce our new Progressive Knockout tournaments will go live on Sunday 11th

These will be available on desktop only however we will launch on mobile very soon...

Our new schedule is below - Tourney start times will be 21:00CET

Good luck at the tables!

 

[Jacoval2010]

Is a nice site to play poker...

 

[Colette Stewart]

Its all go this month with the launch of our new Fast Five cash games and our Progressive Knockout tournaments

Read all the news in our blog>
http://www.partypoker.com/blog/fast...nockout-tournaments-launch-on-partypoker.html

 

[Colette Stewart]

We are pleased to announce our trio of Xmas promotions with over $700K to be won during the festive season

12 Days of Xmas
Double and Triple points
$700K Boxfest

You can read all the details in our blog or check out the new promotional pages on the site >

http://www.partypoker.com/blog/12-days-of-xmas.html

 

[Colette Stewart]

Hi all

I will be out of office until the 9th Jan on vacation

I wish you all a great festive season and a happy new year!

Chat in 2017

Colette

 

[Zorba]

Hi all

I will be out of office until the 9th Jan on vacation

I wish you all a great festive season and a happy new year!

Chat in 2017

Colette

Hi Colette, I didn't realise you posted here, I play the Aussie FB games inc the bounty Thursday bounty games when I can, I think lovemiscou meant the same games as I play but the Canadian version.

Have a great break and will see you on FB in the new year.

:top:

 

[Rijckenborg]

PARTYPOKER Mobile

I plan to buy a cheap android tablet to give a try to PartyPoker mobile
Can you tell me the required space needed to install party poker mobile ?

 

[giantssbxlii]

party poker is a scam don't play it. My son had 1045 on it, and the took 500 away on the withdrawl and basically told him to go **** himself

 

[Tanvir Mahmud]

i dont think that possible there is no way that they can take your dollars lol if you loss thats different

party poker is a scam don't play it. My son had 1045 on it, and the took 500 away on the withdrawl and basically told him to go **** himself