***Official CarbonPoker Support Thread*** -- US & International Players Welcome!

alaskabill

alaskabill

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Not to sound bitchy, but I think you might be in the minority around here.

Their live support is really good and the deposit options are good all things considered. If you are talking about the response times in this thread, admittedly they have been a bit slow but as has been said before, they have their hands full at the moment.

That having been said, the best in the industry is pokerstars AINEC. If Carbon can come even close to that level they will keep my business for a long time.
 
NascarFanSS

NascarFanSS

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That having been said, the best in the industry is pokerstars AINEC. If Carbon can come even close to that level they will keep my business for a long time.

ok the best in the US industry or what remains of it.lol


Support member who started this thread: https://www.cardschat.com/members/carbonatil/ = .01 posts per day + m.i.a. post black friday. (Granted however, Chris is a lot more involved.)

Look, I don't mean to stir things up. It's just that I think Carbon hasn't been quite able to keep up with the increase in traffic they've experienced since black Friday. It probably somewhat comes with the turf; they are after all the most popular Merge skin so hats off to them for that, but I suspect that they've had a harder time adjusting to support needs that come with that. Check out some of the the 2+2 threads (where I've been recently) and you'll probably see what I mean. Lots of unanswered emails for several days after automated responses saying they'll reply w/in 4-8 hours. Huge live chat support queues. I def had a hard time reaching them and wound up creating an account at one of their big competitors who are kinda famous for their support.

It's cool that you had an awesome response tho. Just saying I didn't and I wasn't the only one. (And sorry, Chris, it's not personal, obv.)

Your good man, I just spent 2 hours reading up over on 2+2 and well I guess you can't make everyone happy. It did look to me like a lot of peeps with issues were bringing it on themselves in some cases. Lack of patience for the most part and even a few who deposited large chunks and then immediately try to withdraw which is just ridiculous.
 
Poker Orifice

Poker Orifice

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Curious as to what plans they have for improving the site? I've never really been interested in playing on Carbon (although I've had an account with $'s in it now for nearly 3yrs.), for a bunch of reasons (ie. tournament structures are kinda poor, HH feature sucks, I don't like the betting slider feature thingy, the alert sound is too quiet, don't really like looking at the table to see 'action'.. when trying to figure out who's turn to act it is, the "10-player" tables in tournaments... what up with that?.. I hate 10plyr. tables.. why not "9' ?... & a few other peeves).
Does Carbon (merge) have plans on improving the software & tournament structures so that they're a bit closer in resemblance to what players are used to on Stars & FTP? I'm sure if more improvements were made to the site it would only grow in popularity (I'd even play on there & I'm still able to play on FTP & Stars... I even tried an MTT on there during the CC game yesterday... yah.. got it allin pre from UTG with a 5bet shove over 60bb's deep (effective) in mid-levels with AA & got snapcalled by TT (& lost.. lol.. sigh... 'but' it is for sure a good thing.. lots of fish on there!).
 
Stick66

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QUESTION: Why does Carbon/Merge list Click2Pay as a deposit option in my cashier, but Click2Pay specifically says US customers cannot register (see email below)? Very, very confusing, folks!

Capture
Dear xxxx,

Thank you for contacting the CLICK2PAY Serviceteam.

To become a registered user with CLICK2PAY and utilise the full benefits of
this unique service, you will need to join at either www.click2pay.com by
selecting your region and, clicking the 'Sign Up' link or, registering via a
merchant which employ our services.

When registering for a CLICK2PAY account there are no sign up fees or account
maintenance fees, therefore, when the account is not used no fees are paid.

If you register a bank account you will not be charged to make a deposit.
Please note that a bank account as payment method is only possible for
customers from Germany, Austria and Switzerland.

Customers registering a credit card will be charged a fee of 3% per
transaction that is debited directly from the card. A credit or debit card
showing the VISA or MasterCard logo can be registered from all countries.

However please note, unfortunately it is not possible to register with
CLICK2PAY from the US, Russia, Romania, Turkey, Serbia or Montenegro. Please
accept our apologies for any inconvenience caused.

Should you have further questions about the information given above, please
reply directly to this email. This will help us to deal with your inquiry much
faster.

Please note: CLICK2PAY will never ask you via e-mail to disclose your login
details on the Internet or to disclose or confirm your login details via
telephone or fax.

Thank you for using CLICK2PAY.

Kind regards.

P.Gaebler
CLICK2PAY Serviceteam
**********************************************************************
Questions about CLICK2PAY? Our Serviceteam will assist you!

E-Mail: service@click2pay.com
International: +49 (0)180 5 11 30 90*
US: 011 49 180 5 11 30 90*
Fax: +49 (0)180 5 11 30 91*

CLICK2PAY GmbH
Einsteinring 35
85609 Aschheim
Germany

Commercial Register of the Amtsgericht (Local Court) Munich
Register number: HRB 149 001

Managing Directors: Daniel Heuser, Jan Marsalek

CLICK2PAY
The way to pay.

(* This is a toll call; you will be charged long distance fees by your long
distance carrier for
dialing this number.)
And BTW, 3 of my visa cards have been declined while trying to deposit on Merge, UseMyWallet is invite only, and I refuse to jump through the hoops and pay the outrageous fees for the "cash transfer" (meaning Western Union or similar) deposit option.

LAST QUESTION: Is there any way to be more accomodating to new US customers by offering hassle-free, reasonable-fee depositing, like bodog's phone card processor? Theirs worked like a charm.
 
rowhousepd

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Curious as to what plans they have for improving the site?

Boy oh boy, I wish they would! I only opened an account a couple of weeks ago, so I'm not sure how often they update their software, how slow they are to implement changes or take suggestions, etc., over time.

Does anyone out who's played on Merge for a while notice if they are evolving their software & making any improvements? ...you know, in the past 6 months, 1 year + ?

QUESTION: Why does Carbon/Merge list Click2Pay as a deposit option in my cashier, but Click2Pay specifically says US customers cannot register (see email below)? Very, very confusing, folks!

I suspect it's the window everyone sees when they try to deposit (US & non-US players), but maybe not. Also, I thought Click2Pay still worked if you had an account established before they stopped accepting new US players a while back. Not positive tho.

And BTW, 3 of my Visa cards have been declined while trying to deposit on Merge, UseMyWallet is invite only, and I refuse to jump through the hoops and pay the outrageous fees for the "cash transfer" (meaning Western Union or similar) deposit option.
Yeah, welcome to the post April 15th online poker world. :( I just went ahead & deposited via WU ... and hope that I won't ever need to deposit again.
 
alaskabill

alaskabill

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QUESTION:

And BTW, 3 of my Visa cards have been declined while trying to deposit on Merge, UseMyWallet is invite only, and I refuse to jump through the hoops and pay the outrageous fees for the "cash transfer" (meaning Western Union or similar) deposit option.

LAST QUESTION: Is there any way to be more accomodating to new US customers by offering hassle-free, reasonable-fee depositing, like Bodog's phone card processor? Theirs worked like a charm.

Getting the invite to Use My Wallet is as simple as opening live support and asking for an invite. You might have to wait in line for several minutes but surf, watch tv whatever.

They will email you the link. Click on the link, sign up with the e wallet service and then you can deposit using credit card (it will work with the ewallet) or other options if you prefer. They even give you a small instant bonus that more than makes up for the small processing fee for credit card transactions. (They charged me 2.50 and gave me 5.00 when I deposited on carbon in addition to the regular sign up bonus.

The whole process took about 30 minutes, and half of that was waiting in line for live support. The ewallet card acceptance and then transfer to carbon were instant approval.

I did this all from the comfort of my home. Pretty painless.
 
pokerchris

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Does any one play freerolls on Carbon Poker?
In the prize structure, it says 24 place pays $2.20 ($2.20 satellite).
Does it mean it will pay 24th player a $2,20 satellite ticket or $2.20 cash?

ty
 
S

steortex

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We i get BOOTED everytime i close a Table or get moveD to anther and now sometimw when i get there POP ups like you just won Such and such. Says JET RUNTIME HAS DETECTED UNRECOVERABLE ERROR #3(sytem exception). Please ,contact the Vendor of the Application. Extra Inforation about error is Saved in the "jet_err_57776.txt" Flie
 
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steortex

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JET RUNTIME HAS DETECTED UNRECOVERABLE ERROR #3 (system exception).
Please, contact the vendor of the application.

Exception 0xC0000005 (EXCEPTION_ACCESS_VIOLATION) at 0x633A61A0 (C:\WINDOWS\System32\jscript.dll+0x261a0)
Failed to read memory at 0x8

PID 8320, TID 8796

Registers:

EAX = 0x0 EBX = 0x20151A8
ECX = 0x2081DBC8 EDX = 0x0
ESI = 0x0 EDI = 0x10F558
EBP = 0x10F4E0 ESP = 0x10F3FC
EIP = 0x633A61A0 (C:\WINDOWS\System32\jscript.dll+0x261a0)

Stack:

0x10F3FC: 0x10F558 0x207F8458 0x6339F33D 0x10F558
0x10F40C: 0x207F8458 0x0 0x0 0x1E67D558
0x10F41C: 0xB4E8FC73 0x1E67D390 0x2081ADF4 0x0
0x10F42C: 0x10F41C 0x0 0x0 0x0

Version Information:

Java version: 1.6.0_20
Excelsior JET 7.20 Professional edition
Build info: RT: Professional edition, build jet-720-mp1 (Tue Nov 09 14:27:26 NOVT 2010)
JET Profile: 1.6.0_20
Runtime: Desktop
Application was deployed

Options and system properties:

-Djet.jit.fast=
-Djet.jit.disable.resolution=
-Djet.gc.heaplimit=536870912
-Djet.remote.bundle.digest=47423854079cdf98a294fab07a307ae78fb17b0f
-Djet.remote.servers=http://detached.mergegaming.com/
-Djet.remote.bundle.name=detached5.pkl

Entry point type: exe

Command line: "C:\Program Files\PlayersOnly\client.exe"

OS: Windows XP Service Pack 3 build 2600

Process Modules:

0x400000 - 0x1bd6000 C:\Program Files\PlayersOnly\client.exe
0x7c900000 - 0x7c9b2000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f6000 C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.DLL
0x77e70000 - 0x77f03000 C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.DLL
0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll
0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\SHELL32.DLL
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.DLL
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
0x76780000 - 0x76789000 C:\WINDOWS\system32\shfolder.dll
0x22c0000 - 0x22c5000 C:\Program Files\PlayersOnly\rt\bin\jetvm\jvm.dll
0x7c340000 - 0x7c396000 C:\Program Files\PlayersOnly\rt\bin\msvcr71.dll
0x22f0000 - 0x22f8000 C:\Program Files\PlayersOnly\rt\bin\hpi.dll
0x2300000 - 0x2311000 C:\Program Files\PlayersOnly\rt\bin\java.dll
0x2400000 - 0x2420000 C:\Program Files\PlayersOnly\rt\bin\zip.dll
0x27b0000 - 0x2811000 C:\Program Files\PlayersOnly\poker.dll
0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\WSOCK32.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x13f40000 - 0x13fa3000 C:\Program Files\PlayersOnly\swt-win32-3650.dll
0x774e0000 - 0x7761e000 C:\WINDOWS\system32\ole32.dll
0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.dll
0x763b0000 - 0x763f9000 C:\WINDOWS\system32\comdlg32.dll
0x74d90000 - 0x74dfb000 C:\WINDOWS\system32\USP10.dll
0x63000000 - 0x630e5000 C:\WINDOWS\system32\WININET.dll
0x13fc0000 - 0x13fc9000 C:\WINDOWS\system32\Normaliz.dll
0x1a400000 - 0x1a52b000 C:\WINDOWS\system32\urlmon.dll
0x5dca0000 - 0x5de85000 C:\WINDOWS\system32\iertutil.dll
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll
0x74720000 - 0x7476c000 C:\WINDOWS\system32\MSCTF.dll
0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
0x142a0000 - 0x142a7000 C:\Program Files\Logitech\iTouch\iTchHk.dll
0x19c40000 - 0x19c53000 C:\Program Files\PlayersOnly\rt\bin\net.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x14c50000 - 0x14c75000 C:\Program Files\Bonjour\mdnsNSP.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x16840000 - 0x1685e000 C:\Program Files\Common Files\Logitech\Scrolling\LgMsgHk.dll
0x16a50000 - 0x16a69000 C:\Program Files\PlayersOnly\swt-extension-win32.dll
0x5b860000 - 0x5b8b5000 C:\WINDOWS\system32\NETAPI32.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x169a0000 - 0x169bd000 C:\Program Files\PlayersOnly\swt-gdip-win32-3650.dll
0x4ec50000 - 0x4edfb000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6002.22509_x-ww_c7dad023\gdiplus.dll
0x73bc0000 - 0x73bc6000 C:\WINDOWS\system32\dciman32.dll
0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x75cf0000 - 0x75d81000 C:\WINDOWS\System32\mlang.dll
0x76380000 - 0x76385000 C:\WINDOWS\system32\msimg32.dll
0x14680000 - 0x14688000 C:\Program Files\PlayersOnly\rt\bin\sunmscapi.dll
0x77a80000 - 0x77b15000 C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll
0x769c0000 - 0x76a74000 C:\WINDOWS\system32\USERENV.dll
0x76d40000 - 0x76d58000 C:\WINDOWS\system32\MPRAPI.dll
0x77cc0000 - 0x77cf2000 C:\WINDOWS\system32\ACTIVEDS.dll
0x76e10000 - 0x76e35000 C:\WINDOWS\system32\adsldpc.dll
0x76b20000 - 0x76b31000 C:\WINDOWS\system32\ATL.DLL
0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll
0x71bf0000 - 0x71c03000 C:\WINDOWS\system32\SAMLIB.dll
0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
0x14d00000 - 0x14d29000 C:\Program Files\PlayersOnly\rt\jetrt\baseline720.dll
0x20820000 - 0x21299000 C:\WINDOWS\system32\ieframe.dll
0x7e720000 - 0x7e7d0000 C:\WINDOWS\system32\SXS.DLL
0x1fe20000 - 0x200e5000 C:\WINDOWS\system32\xpsp2res.dll
0x77b40000 - 0x77b62000 C:\WINDOWS\system32\appHelp.dll
0x63580000 - 0x63b21000 C:\WINDOWS\system32\mshtml.dll
0x19350000 - 0x19379000 C:\WINDOWS\system32\msls31.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
0x746f0000 - 0x7471a000 C:\WINDOWS\System32\msimtf.dll
0x76ee0000 - 0x76f1c000 C:\WINDOWS\system32\RASAPI32.dll
0x76e90000 - 0x76ea2000 C:\WINDOWS\system32\rasman.dll
0x76eb0000 - 0x76edf000 C:\WINDOWS\system32\TAPI32.dll
0x722b0000 - 0x722b5000 C:\WINDOWS\system32\sensapi.dll
0x77c70000 - 0x77c95000 C:\WINDOWS\system32\msv1_0.dll
0x76790000 - 0x7679c000 C:\WINDOWS\system32\cryptdll.dll
0x63380000 - 0x63434000 C:\WINDOWS\System32\jscript.dll
0x21ec0000 - 0x224a4000 C:\WINDOWS\system32\Macromed\Flash\Flash10l.ocx
0x73f10000 - 0x73f6c000 C:\WINDOWS\system32\DSOUND.dll
0x73b30000 - 0x73b45000 C:\WINDOWS\system32\mscms.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x767f0000 - 0x76818000 C:\WINDOWS\system32\schannel.dll
0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv
0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll
0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv
0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll
0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll
0x1b580000 - 0x1b5af000 C:\WINDOWS\system32\iepeers.dll
0x74c80000 - 0x74cac000 C:\WINDOWS\system32\oleacc.dll
0x76080000 - 0x760e5000 C:\WINDOWS\system32\MSVCP60.dll

JET-compiled Components:

C:\Program Files\PlayersOnly\client.exe: exe, version info: jet-720-mp1 (pro, en)

Java Stack Trace:

org.eclipse.swt.internal.ole.win32.COM.VtblCall(Unknown Source)
org.eclipse.swt.internal.ole.win32.IDispatch.Invoke(Unknown Source)
org.eclipse.swt.ole.win32.OleAutomation.invoke(Unknown Source)
org.eclipse.swt.ole.win32.OleAutomation.<unknown>(Unknown Source)
org.eclipse.swt.browser.IE.execute(Unknown Source)
org.eclipse.swt.browser.IE$5.handleEvent(Unknown Source)
org.eclipse.swt.widgets.EventTable.sendEvent(Unknown Source)
org.eclipse.swt.widgets.Widget.sendEvent(Unknown Source)
org.eclipse.swt.widgets.Widget.sendEvent(Unknown Source)
org.eclipse.swt.widgets.Widget.<unknown>(Unknown Source)
org.eclipse.swt.widgets.Widget.release(Unknown Source)
org.eclipse.swt.widgets.Widget.dispose(Unknown Source)
com.merge.gaming.client.gui.framework.component.nat.GUINativeComponent.<unknown>(Unknown Source)
com.merge.gaming.client.gui.news.NewsTicker.disposeComponent(Unknown Source)
com.merge.gaming.client.gui.framework.component.GUIComponent.<unknown>(Unknown Source)
com.merge.gaming.client.gui.framework.component.GUIComponent.<unknown>(Unknown Source)
com.merge.gaming.client.gui.framework.component.GUIComponent.<unknown>(Unknown Source)
com.merge.gaming.client.gui.framework.GUIContext$7.run(Unknown Source)
com.merge.gaming.client.gui.framework.GUIMgr$4.run(Unknown Source)
org.eclipse.swt.widgets.RunnableLock.run(Unknown Source)
org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Unknown Source)
org.eclipse.swt.widgets.Display.<unknown>(Unknown Source)
org.eclipse.swt.widgets.Display.readAndDispatch(Unknown Source)
com.merge.gaming.client.gui.framework.GUIMgr.readAndDispatch(Unknown Source)
com.merge.gaming.client.GameClient.<unknown>(Unknown Source)
com.merge.gaming.client.Client.main(Unknown Source)
 
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steortex

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Total posts
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ANd I called to the chat people to im blue in the Face and they say try to re install of update Java and your flash.... I have done alll that 20 times and this only Occurs on the MERGE networks
 
S

steortex

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If ANy COmputer people her have any Suggestion or know what i can do to fix the ABOVE problems Please PM me
 
Charade You Are

Charade You Are

you can call me Frost
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On Carbon I would really like to be able to tell who is sitting out--any plans for that to be implemented? Also, is there a hand replayer function anywhere?

Not knowing who is sitting out is one of the more annoying things about carbon. No hand replayer that I'm aware of, just the hand history.

Does any one play Freerolls on Carbon Poker?
In the prize structure, it says 24 place pays $2.20 ($2.20 satellite).
Does it mean it will pay 24th player a $2,20 satellite ticket or $2.20 cash?

Its a satellite ticket and the only satellites you can enter for 2.20 give satellite tickets. You win one of those and you can get an $11 satellite ticket which again only gets you into satellites for another satellite and since all but one of their sats are rebuys, it's very tough to turn those tickets into cash.

We i get BOOTED everytime i close a Table or get moveD to anther and now sometimw when i get there POP ups like you just won Such and such. Says JET RUNTIME HAS DETECTED UNRECOVERABLE ERROR #3(sytem exception). Please ,contact the Vendor of the Application. Extra Inforation about error is Saved in the "jet_err_57776.txt" Flie

I had that problem when I got a new computer with windows7. Support was no help. The problem went away with some update but I never really knew what fixed it. I also had to "run as administrator" and maybe in compatibility mode. Good luck.
 
S

steortex

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Not knowing who is sitting out is one of the more annoying things about carbon. No hand replayer that I'm aware of, just the hand history.



Its a satellite ticket and the only satellites you can enter for 2.20 give satellite tickets. You win one of those and you can get an $11 satellite ticket which again only gets you into satellites for another satellite and since all but one of their sats are rebuys, it's very tough to turn those tickets into cash.



I had that problem when I got a new computer with windows7. Support was no help. The problem went away with some update but I never really knew what fixed it. I also had to "run as administrator" and maybe in compatibility mode. Good luck.

WHat is Compatibility mode mean?
 
Charade You Are

Charade You Are

you can call me Frost
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Some programs that were designed for Windows XP may not run in Windows 7environment so it gives you backward compatibility.

Find the carbon program and right click on it.
Now select the Compatibility Mode and choose your settings for that program to make it run.

I'm no longer running carbon in compatibility mode and it's running fine, but it sure was annoying when I was getting that error.
 
S

steortex

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WHich one do I choose i have 4 to choose from

win 95
window 98/me
windows nt 5.0 service pack
windows 200o

i choose 98 because of the me but got booted so not sure if that was the one i was soppose tp choose or dint hit apple so trying again
 
nabmom

nabmom

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Getting the invite to Use My Wallet is as simple as opening live support and asking for an invite. You might have to wait in line for several minutes but surf, watch tv whatever.

I waited for live support (not a horrible wait and I'm sure they are pretty overwhelmed at the moment) and asked about Use My Wallet. However, I was not given an invite link. I was told that I can only get an invite to UMW after I make my first deposit.

Think I should try again and hope for a different representative?
 
S

steortex

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I waited for live support (not a horrible wait and I'm sure they are pretty overwhelmed at the moment) and asked about Use My Wallet. However, I was not given an invite link. I was told that I can only get an invite to UMW after I make my first deposit.

Think I should try again and hope for a different representative?

if they wont do it i found out that acecashexpress.com if you go to one of there store and get one of there pre paid visa card they will work and if you put more than 50.00 on it when you get it its free then a 1 dollar card to use. then after that throw it away or they will send you a personalized one then it cost 3 dollars to load it then there is a 1 dollar fee to use it on line pllus 5 dollar a month. but for a 1 time got put 50 on it then pull 49 and you ready to go
 
Charade You Are

Charade You Are

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WHich one do I choose i have 4 to choose from

win 95
window 98/me
windows nt 5.0 service pack
windows 200o

i choose 98 because of the me but got booted so not sure if that was the one i was soppose tp choose or dint hit apple so trying again

First, are you running it as administrator? I would chose widows 2000. I don't remember if the compatibility thing really helped. Also I think you might try updating flash. (Adobe Flash player).
 
Sven Deuceman

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yeah i've given up, seems to not want to run in linux and seems to have a rough go at being conducive as far as game selection and player options. guess i'm stuck with ft until the ship goes down
 
Stick66

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Getting the invite to Use My Wallet is as simple as opening live support and asking for an invite. You might have to wait in line for several minutes but surf, watch tv whatever.

They will email you the link. Click on the link, sign up with the e wallet service and then you can deposit using credit card (it will work with the ewallet) or other options if you prefer. They even give you a small instant bonus that more than makes up for the small processing fee for credit card transactions. (They charged me 2.50 and gave me 5.00 when I deposited on carbon in addition to the regular sign up bonus.

The whole process took about 30 minutes, and half of that was waiting in line for live support. The ewallet card acceptance and then transfer to carbon were instant approval.

I did this all from the comfort of my home. Pretty painless.
Cool thanks. I'll try this.
if they wont do it i found out that acecashexpress.com if you go to one of there store and get one of there pre paid visa card they will work and if you put more than 50.00 on it when you get it its free then a 1 dollar card to use. then after that throw it away or they will send you a personalized one then it cost 3 dollars to load it then there is a 1 dollar fee to use it on line pllus 5 dollar a month. but for a 1 time got put 50 on it then pull 49 and you ready to go
Seems like a good 2nd option.

Thanks dudes.
 
rowhousepd

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Getting the invite to Use My Wallet is as simple as opening live support and asking for an invite.

I'm assuming if you deposit this way via an ewallet, you could cash out this way as well? Also, does anyone know if ewallets are safe to keep balances on? Not sure if it would be better to withdraw regularly from Merge to avoid having $ tied up (or in the case of Cereus, gone) post black friday, or to keep it on the poker site and avoid a neteller situation if they pull out of the US.
 
pokerchris

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Originally Posted by pokerchris
<Does any one play Freerolls on Carbon Poker?
In the prize structure, it says 24 place pays $2.20 ($2.20 satellite).
Does it mean it will pay 24th player a $2,20 satellite ticket or $2.20 cash?>


Its a satellite ticket and the only satellites you can enter for 2.20 give satellite tickets. You win one of those and you can get an $11 satellite ticket which again only gets you into satellites for another satellite and since all but one of their sats are rebuys, it's very tough to turn those tickets into cash.

Thanks.
Where can I get detail info about this? Where can I see (in Carbon poker interface or client) how many and what kind of satellite tickets I have?

TY
 
Tammy

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Where can I get detail info about this? Where can I see (in Carbon poker interface or client) how many and what kind of satellite tickets I have?
TY
From the main lobby on the client, click on "Player Admin", and it will open a webpage for you. On the left, you will a list of links. Click "My Account", then "Tourny Entry Coupons".
 

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steortex

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First, are you running it as administrator? I would chose widows 2000. I don't remember if the compatibility thing really helped. Also I think you might try updating flash. (Adobe Flash player).


I will try 2000 again yea i am ADman I have updated Java and flash 6 or 7 times and undownloaded and re downloaded another 5 or 6 times
 
alaskabill

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I'm assuming if you deposit this way via an ewallet, you could cash out this way as well? Also, does anyone know if ewallets are safe to keep balances on? Not sure if it would be better to withdraw regularly from Merge to avoid having $ tied up (or in the case of Cereus, gone) post black friday, or to keep it on the poker site and avoid a Neteller situation if they pull out of the US.

According to the site (Carbon) you can use use my wallet to withdraw. The minimum is 50 bucks. As to the risk, of course in the current climate, there is risk. I wouldn't personally keep anymore on the site, than I need to be bankrolled for the level that I want to play. Also, it should go without saying, but obviously, don't deposit money that you can't afford to lose.

No one can tell you with any certainty that "Black Friday" won't happen again. You have to use your judgement and decide for yourself.

Personally, I deposited 50 bucks. If everything stays stable and I win as I expect, than profit for me.:) If the DOJ shuts it down tommorrow, well, I'd spend 50 bucks at a movie or on food or drinks and not count it lost so if I lose it at poker meh. Its worth the risk to me for the potential profit and to defy the tyrants running my country.
 
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