Hello friends !
About 15 days ago I noticed that my 888poker account has been disabled for some reason.
I have been playing there for the past 2 years. I've deposited and withdrawn multiple times, documents have been sent to them long time ago. I've been texting them but I never got a clear answer to why did it happen. I e-mailed Cassava enterprises as it said in the notice and i quote:"
Your account has been temporarily disabled. For immediate assistance please refer to our
FAQs, otherwise please check your email inbox or contact us directly on
operations@cassava.net"
After the first generated message this is what they e-mailed me:"Unfortunately, our Legal Department has informed us that at this present time, we are restricted from providing a service in your jurisdiction. We sincerely apologize for the inconvenience and thank you for your understanding."
Am I not understanding something here ?
I sent them an e-mail regarding my money 2 days ago but i didn't get a reply.
If somebody had a similar issue please help !
Thank you !