Official 888 Poker Support Thread

[moots]

Looks like something went wrong, maybe just re-install 888?

 

[Gorak]

Looks like something went wrong, maybe just re-install 888?

Did your upgrade go well Mootso?

 

[Gorak]

Looks like something went wrong, maybe just re-install 888?

I reinstalled direct from the site and now I'm up and running.

Thanks.

 

[moots]

Glad it worked.

I didn't have any updates to do. Maybe you had one because your operating system/system configuration? Or they didn't push it out to me yet.

 

[888Rep]

Hello!

On Sunday, November 27, we will celebrate the 5th Anniversary of our $215 buy-in Mega Deep with a special tournament and a much higher guarantee.
Join the celebrations!

Click here for some more details

 

[Padlington]

Ticket Dates

is it normal for every $3000 ticket to expire on the same day I have had several over a few weeks earned on different days but the expire date always seems the same no matter when they are achieved I would of thought they would of been a given number of days from the day when they were won before they expire similar to poker stars system

 

[Slavuy]

How can I claim my bet on sport 3$ bonus? I can't log in on 888sport with 888poker account.

 

[888Rep]

is it normal for every $3000 ticket to expire on the same day I have had several over a few weeks earned on different days but the expire date always seems the same no matter when they are achieved I would of thought they would of been a given number of days from the day when they were won before they expire similar to Poker Stars system

I think the reason is that this promotion ends now.
888Rep

 

[888Rep]

How can I claim my bet on sport 3$ bonus? I can't log in on 888sport with 888poker account.

Maybe your country doesn't qualify for our Sports betting site so can you please supply me with your poker user name and I will have it checked out for you.
Thanks

 

[Slavuy]

888 Username: Slavuy
Thanks!

 

[lionking_kg]

post797:

I have one question - 14.10.2016. I played this tournament and since i finished in top 50 I should get extra prize (I don't remember what I won). In promotion FAQ says: Unfortinately I didn't get any confirmation by email. So should I contact support or what?
Thanks

Details
My ID:LIONKING_KG
Tournament ID:86207745 (find it at tournament history)
Date and time: 14.10.2016 21:05CET

post798:

Woops i have picture (can you tell me which prize I should get)
Thanks

post799:

They will contact you in due course.
Well done!

Nobody contact me yet (?). Can you tell me what shall I do?
Thanks

 

[fletchdad]

A question:

I have not played at 888 in a while, and am now playing again. At the .1/.2 tables, it seems all tables are a max buy in of 50BB except video tables. Is this true? And why? Yo can only play one video table at a time, so if you want to play multiple tables with 100BB you cant...........

 

[888Rep]

A question:

I have not played at 888 in a while, and am now playing again. At the .1/.2 tables, it seems all tables are a max buy in of 50BB except video tables. Is this true? And why? Yo can only play one video table at a time, so if you want to play multiple tables with 100BB you cant...........

It was a business decision.
You can play more video tables if you use the non download version fyi.
888Rep

 

[kapobar]

I forgot yesterday to register on depositors freerolls and my 2 tickets will expire.Too i pass last month several level and 2 time on scratchard got ticket for iphone freeroll which is played only one in month,other was expire normaly .For other tickets is same thing ,but they r not so important.
Player pass 5 level and got ticket which cant use LOL

 

[kapobar]

Other thing,ur support was too slow,for some thing is need month to resolve.I got history game from 18 to 31 october,but i need early and wait for one answer 7 days.They made mess with my leadebord points,but i will go to the end because i know i m right.

 

[888Rep]

As support advised you that leaderboard belongs to an affiliate forum and has nothing to do with us.
888Rep

 

[nightdriver6]

What happen with 3000$ Unexpected Giveaway.... today at 20:05. Was everyday . On the list tounaments is two time on 1:05 .14.11.2016 .some mistake ?

 

[888Rep]

What happen with 3000$ Unexpected Giveaway.... today at 20:05. Was everyday . On the list tounaments is two time on 1:05 .14.11.2016 .some mistake ?

This was the last day of that promotion and a new one has started today.

 

[Padlington]

There is a colour coding system for games in the lobby where can I find which colour is for which type of game and is it possible to change the colour coding to my own choice thanks

 

[888Rep]

There is a colour coding system for games in the lobby where can I find which colour is for which type of game and is it possible to change the colour coding to my own choice thanks

The Legend at the bottom of the poker lobby tells you what games that colour is for or you can click TYPE and all the different type of games will show up.
You will not be able to change the colour coding to your own choice.

888Rep

 

[Rijckenborg]

Somethings wrong with 888casino :

When I click on this

It open a windows in internet, why the casino did not open in 888 software ?
When I click on casino live game, it open in 888 lobby as normal...

 

[888Rep]

Somethings wrong with 888casino :

When I click on this

It open a windows in internet, why the casino did not open in 888 software ?
When I click on casino live game, it open in 888 lobby as normal...

We have updated our software and this is the way it works now.
888Rep

 

[888Rep]

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which runs between 15/11/16 & 26/12/16.



Players can also stay tuned for a special Xmas Xtra offer to see the Promotion out with a bang!



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For more info on the promo, click here.
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Check out our promotional video here.

 

[Padlington]

Just received my 888poker tee shirt thank you, trouble is, it's a little tight looks like my little brother is going to get an early christmas present lol

 

[martinlgs]

Hi... today is my HappyBisthdayyyyyyyyyyyyy