Official 888 Poker Support Thread

[Marshmalo1994]

@888Rep hi! I've been trying to find out why I'm not longer eligible for promotions and offers. I can't even redeem my gold tokens.
I don't know if it's because I'm from argentina and we're restricted in some way.
I talked with support, and they just tell me that they won't give me any explanation and just proceed to close rudly the conversation.

 

[Highfish]

When will that stupid "sitout" bug be fixed? Sometimes I am with 8 "sitouters" at a 9 men tourney table.

 

[ninocabral]

Good morning, I want to know how can I withdraw money from your website? I've tried everything in every way and until now you haven't made my payment, I've tried by transfer for more than a month and nothing has canceled it and now I'm trying for pix and more than weeks and so far nothing, if the person requests the withdrawal and why is this If you need it and are counting on that money, my account is verified and old, so what's the problem that my money hasn't gone in yet? My deposit method is pix and my withdrawal I requested via pix, so there's no reason for you not to have done the my payment and I want them to resolve it

 

[Highfish]

At least the cash outs are now fast. Cashed out yesterday, here today.
My last cash outs were all so quick.

 

[888Rep]

Good morning, I want to know how can I withdraw money from your website? I've tried everything in every way and until now you haven't made my payment, I've tried by transfer for more than a month and nothing has canceled it and now I'm trying for pix and more than weeks and so far nothing, if the person requests the withdrawal and why is this If you need it and are counting on that money, my account is verified and old, so what's the problem that my money hasn't gone in yet? My deposit method is pix and my withdrawal I requested via pix, so there's no reason for you not to have done the my payment and I want them to resolve it

Poker user name please.

Thanks

 

[888Rep]

@888Rep hi! I've been trying to find out why I'm not longer eligible for promotions and offers. I can't even redeem my gold tokens.
I don't know if it's because I'm from Argentina and we're restricted in some way.
I talked with support, and they just tell me that they won't give me any explanation and just proceed to close rudly the conversation.
View attachment 355452

View attachment 355453

Sent this over for you.

Regards

 

[Marshmalo1994]

Sent this over for you.

Regards

Thanks! My user name is Negri.94, if it's needed

 

[888Rep]

Good afternoon.888 .When I knew that 888 was going to stop operating in my country Peru,I asked the 888 support the information about how I could withdraw my money.They asked me to confirm my bank details in order to make the withdrawal manually.So, I did it.That was February 12.Their response was 4 days later thanking me for contacting them and confirming my bank details.They also said they had updated them on my gaming account and my future withdrawal would be process according to those details. However, that response was on February16th It is going to be almost 3 weeks and the money is not on my bank account yet.PokerStars stopped operating in my country almost at the same time and the withdrawal was fast and easy ...less than 2 minutes.I hope this can´t take any longer.My username is vaal028.Thanks in advance

Sent over for you.

Thanks

 

[888Rep]

Good afternoon.888 .When I knew that 888 was going to stop operating in my country Peru,I asked the 888 support the information about how I could withdraw my money.They asked me to confirm my bank details in order to make the withdrawal manually.So, I did it.That was February 12.Their response was 4 days later thanking me for contacting them and confirming my bank details.They also said they had updated them on my gaming account and my future withdrawal would be process according to those details. However, that response was on February16th It is going to be almost 3 weeks and the money is not on my bank account yet.PokerStars stopped operating in my country almost at the same time and the withdrawal was fast and easy ...less than 2 minutes.I hope this can´t take any longer.My username is vaal028.Thanks in advance

Can you please confirm that you did or did not get your withdrawal sorted yet?

Thanks

 

[888Rep]

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[rsparente]

It's been hard as hell to play in 888poker? Is it happening for any of you as well? Too many disconnections lots of timebanks lost.

 

[Poker Orifice]

I've been playing on the site daily for weeks now and have had no problems (aside from a couple times it knocked out all of my player notes which sucked for sure but I recognize many of the regulars names so it wasn't terrible but still, I have never had this happen on any other online poker site EVER and I've played on easily over 50 different sites in the past 17 years).

The site has also been running better for me since the update. It no longer randomly crashes on me (whether I'm playing on lots of tables in lots of rooms or just on 888 by itself as it didn't seem to make a difference, the site would crash at least once per hour every single time I played on it).

BUT>>>>>
Today I'm not even able to get onto the site??????

I get this small window popping up >

 

[Poker Orifice]

Click on 'OK' & I get this >>>

 

[Poker Orifice]

I'll try again after disabling my anti-virus. I've tried running as Adminstrator... no luck.

If it doesn't work I guess I'll do an uninstall > re-install.

 

[Poker Orifice]

Still can't get onto the poker site.

So I tried logging on the web page. And it is telling me I am entering the wrong info. BUT I AM NOT!!!
I played poker on the site yesterday!
I placed 14 separate bets on UFC on Saturday night. I used the exact same info. then to log in. wtf!??!?!??!

This is pretty TILTING! I feel like I made the mistake of thinking I could play a bit this afternoon on 888 as I only have limited amount of time to play. Instead I get TILTED

 

[Scroff]

I keep getting Windows Security popups whenever I open 888poker on the PC.

Protected folder access blocked: QtWebEngineProcess.exe and poker.exe

Should I be allowing these?

 

[Poker Orifice]

... it's working

 

[Highfish]

Poor Poker-O. 888 only does this so we don't get bored.

 

[MackemMan]

... it's working

Still getting the pop up message here. Been almost 3 days now.

 

[Poker Orifice]

Still getting the pop up message here. Been almost 3 days now.

I ended up doing an un-install/re-install and it's working fine for me now (but I did lose all of my player notes... again)

 

[MackemMan]

I ended up doing an un-install/re-install and it's working fine for me now (but I did lose all of my player notes... again)

Great stuff, I will try that and get back.

 

[MackemMan]

Great stuff, I will try that and get back.

Yep, that worked. Cheers bud!

 

[888Rep]

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[888Rep]

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[Marshmalo1994]

Sent this over for you.

Regards

Hey! I just want let everybody knows that the restrictions were finally removed!! I didn't receive any explanations but an email saying that the restrictions were revoked, so I guess that your attention had something to do with it.
Now I'm able to redeem my rewards, use the free spin and everything!
Thanks!