Official 888 Poker Support Thread

[888Rep]

Hello from 888poker,
Razvan Morar Wins Big at 888poker LIVE Bucharest 2024!

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Razvan won his seat in the main event through a $55 online qualifying seat-only tournament on 888poker.

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https://www.888poker.com/magazine/88...est-2024-recap

Hey! I just want let everybody knows that the restrictions were finally removed!! I didn't receive any explanations but an email saying that the restrictions were revoked, so I guess that your attention had something to do with it.
Now I'm able to redeem my rewards, use the free spin and everything!
Thanks!

Good to hear.

 

[doubledribl]

Why is it so difficult to verify your documents? You throw off everything that the room requests, but either a repeat request comes or the format is not suitable. It would be nice if I were a beginner, but I’ve been playing on 888 for almost 10 years, and I can’t solve this issue for 3 weeks.

 

[888Rep]

Why is it so difficult to verify your documents? You throw off everything that the room requests, but either a repeat request comes or the format is not suitable. It would be nice if I were a beginner, but I’ve been playing on 888 for almost 10 years, and I can’t solve this issue for 3 weeks.

Can you please give me your poker user name?

 

[Dontmindme]

What is this 888 icon on the player name? It's not in the player image... how would you do this? Does this signify an 888 player? I asked support on the app and they were going to check it out, weeks ago. Is this a bot?

@888Rep can you answer this please?

 

[Suns of Beaches]

@888Rep can you answer this please?

These are players from some regulated countrys. Surprised to the absolute max that support could not tell u this right away.

 

[sibkaz]

A few years ago, my account was temporarily blocked... I changed my passwords, passwords were set, but my account was never unlocked... I tried to log in, it didn't work... Please see... sibkaz

 

[888Rep]

A few years ago, my account was temporarily blocked... I changed my passwords, passwords were set, but my account was never unlocked... I tried to log in, it didn't work... Please see... sibkaz

You need to contact support@888poker.com and they will advise you.

Thanks

 

[sibkaz]

Вам нужно написать на support@888poker.com и они вас проконсультируют.

Спасибо

Thanks a lot

 

[Dontmindme]

Thanks - the support on 888 is always v bad, in my experience so far. Just thought it looked dodgy.

These are players from some regulated countrys. Surprised to the absolute max that support could not tell u this right away.

 

[doubledribl]

Can you please give me your poker user name?

spartaq7. The situation has not been resolved, and now I cannot register in tournaments. I sent my passport, driver's license, several bank statements and utility bills (for the last month) where my correct address is indicated.

 

[Moneyjoy]

I am unable to log to my888 account. My username is Moneyjoy.
Can you help me, please?
Best Regards.

 

[888Rep]

Hello from 888poker,

888poker Launches Micro Rollers ChampionChips Series

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https://www.888poker.com/magazine/mi...onchips-series

 

[888Rep]

I am unable to log to my888 account. My username is Moneyjoy.
Can you help me, please?
Best Regards.

Sent these over for you guys.

Regards

 

[888Rep]

I am unable to log to my888 account. My username is Moneyjoy.
Can you help me, please?
Best Regards.

Can you please try again now?

Thanks

 

[888Rep]

spartaq7. The situation has not been resolved, and now I cannot register in tournaments. I sent my passport, driver's license, several bank statements and utility bills (for the last month) where my correct address is indicated.

Resolved so can you please try again now.

Thanks

 

[doubledribl]

Resolved so can you please try again now.

Thanks

You are simply a magician, so quickly solving a problem that has been bothering me for a long time. Thank you very much and good luck😉

 

[Poker Orifice]

Resolved so can you please try again now.

Thanks

Restored my faith in our 888 Rep.!!!!! Well done sir!!!

 

[ADRI7HO]

@888Rep

I tried to start the 888poker software on the PC and it wants to start a new update, but nothing happens, only this window

is there and the hoop spins forever, the update does not happen.

What should I do?

If I were to reinstall the software, would my settings be preserved and the problem solved?

Or should I wait a bit because you have the error?

 

[ADRI7HO]

@888Rep

I tried to start the 888poker software on the PC and it wants to start a new update, but nothing happens, only this window View attachment 358268

is there and the hoop spins forever, the update does not happen.

What should I do?

If I were to reinstall the software, would my settings be preserved and the problem solved?

Or should I wait a bit because you have the error?

@888Rep

It looks like the problem is solved now and I finally got around to updating the software.

 

[Kid_M]

When I make notes on any of my opponents, how long do they stay for?

E.g I add a note to a player from 10 years ago.

If I happen to come across that same player will the notes still be there or do they expire or reset after a certain time?

I ask as I take breaks from the game and come back after what can sometimes be a lengthy absence, I recall making a lot of notes at different times. I'm not sure if the notes have gone or I haven't seen those player's due to leaving the site or whatever else may have stopped us from running into each other again!

 

[Poker Orifice]

When I make notes on any of my opponents, how long do they stay for?

E.g I add a note to a player from 10 years ago.

If I happen to come across that same player will the notes still be there or do they expire or reset after a certain time?

I ask as I take breaks from the game and come back after what can sometimes be a lengthy absence, I recall making a lot of notes at different times. I'm not sure if the notes have gone or I haven't seen those player's due to leaving the site or whatever else may have stopped us from running into each other again!

I lost all of my notes on the last Update.

 

[Poker Orifice]

When I make notes on any of my opponents, how long do they stay for?

E.g I add a note to a player from 10 years ago.

If I happen to come across that same player will the notes still be there or do they expire or reset after a certain time?

I ask as I take breaks from the game and come back after what can sometimes be a lengthy absence, I recall making a lot of notes at different times. I'm not sure if the notes have gone or I haven't seen those player's due to leaving the site or whatever else may have stopped us from running into each other again!

When I'm playing MTT's on pokerstars I will often see players I have notes on from 2011 (not sure why the notes prior to 2011 don't show up but I see quite a few from 2011). Never happens on 888 because it seems they haven't figured out how to maintain a player's 'player notes' when they do updates.

I posted here on last Saturday mentioning I'd lost all of my notes on the recent update. Well today I've lost them all again lol (all the notes I'd once again made since Saturday, lol). Today while playing I got into a couple hands (on 888 SNAP tables) with a player who's name I immediately recognized and thought "WHat? No note?!?! Oh... ok... AGAIN it seems the notes are gone" (and then it dawned on me there weren't any notes on any of the players, lol)

 

[888Rep]

Hello from 888poker,
888poker Chooses Two Winners for Stream On Contest!

888poker is thrilled to announce the winners of our inaugural Stream On contest: Dave “Wursthandz” Brady and Darius “KomodoDragonJesus” Wajda.

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Their dedication has earned them year-long streaming contracts, representing 888poker with their unique style and passion for the game.

Join us in congratulating Dave and Darius as they embark on this exciting journey as part of our StreamTeam family!

Click here for more information.

https://www.888poker.com/magazine/st...oker-streamers

 

[888Rep]

Hello from 888poker,

Bringing the heat with Tag Team Poker!

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Expect the unexpected as they strategize and outmaneuver their opponents in a bid for poker glory.

Click here for more information.

https://www.888poker.com/magazine/88...kmaate-team888

 

[Poker Orifice]

Played a few freerolls today as a test for me to see if the site is running smoothly.
I'm still getting the 'not responding' thing happening at lease once an hour.