Official 888 Poker Support Thread

[Poker Orifice]

So what, 888 is "targetting" just your two systems somehow? You must be that good that they need to "throttle" your gameplay.

Strangely enough I noticed it happening to some members of their stream team. So I guess it's not just me & why I felt it necessary to mention it in this thread. (I didn't expect to get all of the extra great help from a member like yourself).
Maybe it doesn't happen to players who 1 table and max. out with 50 hands per session?

 

[najisami]

Please note all players from several Arabic speaking countries we have closed and they were informed via email. They are moving over to a third party

That smells racism. At least they/you could say "Some geographical areas".....

 

[Highfish]

Unable to log-in. Happens so often to me and duno why.

 

[Highfish]

Reinstalled, changed PW, nothing helps. I can no longer log in.

 

[888Rep]

Your suggestion is for me to purchase an alternative laptop to test if the problem is my computer?

It's not my set up. I can easily run 4 sites with a dozen + tables, with PT4, a couple Twitch Streamers, Facebook messenger, Youtube (music) &.... Cardschat... on 3 monitors (I don't use laptops) with a spare tower & another screen for WPTGlobal. Both towers have i7, 32GB Ram, gtx 1060 6GB, min. 1TB SSD (the 'spare' tower actually has 28TB HD & 5.5TB SSD)

That's why it's crashing as you have multiable sites and lots of other Apps running at the same time as well.

Regards

 

[888Rep]

Unable to log-in. Happens so often to me and duno why.

Can you tell me which country are you from?

Thanks

 

[888Rep]

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[Highfish]

Can you tell me which country are you from?

Thanks

germany. After 12 hours I was miraculously able to log in and play again.

 

[Poker Orifice]

Reinstalled, changed PW, nothing helps. I can no longer log in.

Often I've needed to disable my anti-virus when opening 888poker. Maybe that'll help.

 

[Poker Orifice]

That's why it's crashing as you have multiable sites and lots of other apps running at the same time as well.

Regards

It happens when 888 is the only site I'm running... and when I am running with 3 or 4 sites, none of the others crash, only 888
Here's hoping it gets better.

 

[duqnuk]

I've been trying to verificate my account from quite some time now. I don't have bills on my name but I have a certifed doccument that proves my residencie. I don't know what else can be done to verificate my account so I can finally play on 888.

 

[Adventurebound2]

There seems to be a coding problem with your link " sign up here: 888 Poker" , DNS can't find the link.

The most obvious thing I see is a misspelling. In the link after Cardschat the letter"n" is added to the .com making it .comn

 

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[Poker Orifice]

fwiw @888Rep while I was watching another of the 888 twitch streamers yesterday, the 888 site froze on them while they were on a final table & streaming. It took them a few tries to get it going and at one point they were considering shutting down the stream and attempting to play it out on their cellphone. They weren't playing on other sites at the time as it was the end of their day.

 

[LUKADONCICMVP]

why 888 is having server issues these days?

 

[xGoivo]

@888Rep Hi there! I created my account years ago and recently started using the site again.
I'm trying to verify my Id but i am unable to do so. Please, could you help me? I really like playing on the website.
I'll pm you with the details

 

[xGoivo]

I can't see to find how to pm someone in here. If it helps, my account name is x.Goivo in 888 poker. Thank you

 

[Poker Orifice]

I can't see to find how to pm someone in here. If it helps, my account name is x.Goivo in 888 poker. Thank you

I believe you need to have something like 7 total posts (or maybe it's 10?) before you're able to send private messages.

 

[888Rep]

@888Rep Hi there! I created my account years ago and recently started using the site again.
I'm trying to verify my Id but i am unable to do so. Please, could you help me? I really like playing on the website.
I'll pm you with the details

I already answered you on another forum that you posted.

Regards

 

[edenman1]

For what its worth your new table layout sucks. The new animations are cool, but please bring back position/players remaining and the chat. Is there any way to go back to the old table? Thanks!

 

[Suns of Beaches]

888 Rep

Please give us an option to turn off avatars on the new layout.

Thanks.

 

[Poker Orifice]

Ok gramps. Good luck with sorting this out. Maybe your observation about the streamers can help 888support figure this one out.

Guess what... they have done an update and all problems have been resolved! Not only that, even when running 6 tables on 'SNAP', with PT4, it's only using 5% of my CPU and I've had ZERO crashes!
Not only that, my friend (who streams for 888) has improved as well. He's also currently taking in some more suggestions to give to the 888 team in hopes of making more improvements to the site.
Guessing I wasn't the only one who was struggling on 888.

@888Rep this recent update has made a MASSIVE improvement to the site for me. I will now be able to include a bunch of tables from 888 when playing MTT's. Pass it on to the powers that be... this update has been GREAT! & Thank-you!

 

[fundiver199]

Guess what... they have done an update and all problems have been resolved! Not only that, even when running 6 tables on 'SNAP', with PT4, it's only using 5% of my CPU and I've had ZERO crashes!
Not only that, my friend (who streams for 888) has improved as well. He's also currently taking in some more suggestions to give to the 888 team in hopes of making more improvements to the site.
Guessing I wasn't the only one who was struggling on 888.

@888Rep this recent update has made a MASSIVE improvement to the site for me. I will now be able to include a bunch of tables from 888 when playing MTT's. Pass it on to the powers that be... this update has been GREAT! & Thank-you!

Thats great to hear. When I played on 888, I also suffered frequent crashes with the only solution being to close and restart the poker client. Which of course always led to hands being forcefully folded, before I was able to rejoin the action. This is one of the reasons, I moved on to other sites, but if this problems is now fixed, I might give 888 another try

 

[Matt_Burns88]

It happens when 888 is the only site I'm running... and when I am running with 3 or 4 sites, none of the others crash, only 888
Here's hoping it gets better.

I had this last night. The already irritating and unnecessary hourly pop up caused all my clients to freeze. Fortunately, I'd not long busted my last tournament on 888, so was able to force close the client and everything else sprang back into life.

 

[FoxIns]

888 магазин – Система занята?

Название говорит само за себя,
Пытался получить доступ к покерному магазину 888, чтобы потратить свои очки/посмотреть, сколько стоят вещи и т. д.

но каждый раз, когда я пытаюсь войти в систему, всегда пишет, что система занята?
Это происходит уже больше 2 недель...
Просто хотел узнать, есть ли у кого-нибудь такая же проблема?

Всем удача

And I have such a problem that when I uploaded documents, they only confirmed my age and they can't confirm my address. I already sent them a lot of documents and they can't confirm it I don't know what to do for me. I've been struggling with them to verify my address for more than two months, the only thing I suspect is that maybe a problem because my city changed its name I'll write to them again and again to get what they want