8
888Rep
Official 888 Poker Rep
Silver Level
I have sent this over to be addressed for you.
8
888Rep
Official 888 Poker Rep
Silver Level
Regarding the 'Live Chat' feature, it has been temporarily disabled as a management decision for in dept review and possible upgrades.I write here because support long not answer in mail
What your Live chat ?? Chat is not available all time,during a long period
View attachment 117407
We do apologise for any inconveniences that this may be causing and hope to have the feature available to you again in the very near future.
8
888Rep
Official 888 Poker Rep
Silver Level
Can you please give me your poker user name?
Dunc8b
Visionary
Silver Level
Certainly, it's err, Dunc8b.
It's only happening with the new promotion. and sometimes but not often I do see the logo on the table and in the lobby.
C
canabero
Legend
Bronze Level
8
888Rep
Official 888 Poker Rep
Silver Level
You should be able to reverse your cashout using the menu on the lefthand side of the withdrawal tab in the cashier.
8
888Rep
Official 888 Poker Rep
Silver Level
I have sent this over to looked into for you.Certainly, it's err, Dunc8b.
It's only happening with the new promotion. and sometimes but not often I do see the logo on the table and in the lobby.
Thanks
S
Sammy Vee
Rising Star
Bronze Level
Hello,
I was looking for the 888poker no-deposit reward. I signed up yesterday and don't see anything. When I contacted Live support, they said I was inelligible for the reward and then ended the chat? This is my first time on 888.
I was looking for the 888poker no-deposit reward. I signed up yesterday and don't see anything. When I contacted Live support, they said I was inelligible for the reward and then ended the chat? This is my first time on 888.
8
888Rep
Official 888 Poker Rep
Silver Level
Can you give me your poker user name and I will get this checked out for you.
Thanks
S
Sammy Vee
Rising Star
Bronze Level
My username is "mediacalc" on 888
C
canabero
Legend
Bronze Level
hardly i found it and it was not in the part you mentioned, it was in "my profile-deposit". Thanks but still i can't understand why i can't whitdraw whit neteller.
8
888Rep
Official 888 Poker Rep
Silver Level
Hello!
We’d like to take a moment to tell you about something very exciting going on here at 888poker.
For the first time ever, we’re running a series where fantastically low buy-ins could win you big money in this
summer’s 888poker Summer ChampionChips: 14th – 21st August.
The promo, marking the biggest sporting event in the world, is open to all, in an effort to reach out to all our
new and recreational players.
With super-low stakes to win a share of $150,000, players can also get involved in the series via our Free
Qualifier Tournaments from 6th – 13th August or our Step Satellite Tournaments starting at just 1¢.
Plus, players could even win a spot in our Summer ChampionChips Hall of Fame!
http://www.888poker.com/poker-promotions/summer-championships/
We’d like to take a moment to tell you about something very exciting going on here at 888poker.
For the first time ever, we’re running a series where fantastically low buy-ins could win you big money in this
summer’s 888poker Summer ChampionChips: 14th – 21st August.
The promo, marking the biggest sporting event in the world, is open to all, in an effort to reach out to all our
new and recreational players.
With super-low stakes to win a share of $150,000, players can also get involved in the series via our Free
Qualifier Tournaments from 6th – 13th August or our Step Satellite Tournaments starting at just 1¢.
Plus, players could even win a spot in our Summer ChampionChips Hall of Fame!
http://www.888poker.com/poker-promotions/summer-championships/
Gorak
Legend
Silver Level
Have you tried reinstalling the software?
It worked for me when I had this problem.
Also make sure you have the latest version of Flash because those banners are using it (I think).
8
888Rep
Official 888 Poker Rep
Silver Level
Please reinstall the poker client and see if this solves your issue but make sure to save your notes first.
8
888Rep
Official 888 Poker Rep
Silver Level
Can I please have your poker user name and I will ask support to contact you.
MsGadjetty
Rising Star
Bronze Level
888 Customer Support
I've played on various well-known poker sites for the last 2 or 3 years and have played online games for the last 15 years or so.
Never have I come across a worse customer service than that of 888.
My initial problems were that I couldn't log on although I'd received an automated email from 888 advising me of my change of password and that I could now use my new credentials.
Then my account appeared as restricted.
I emailed support 3 days ago and am still waiting for a reply to my problem.
The following day I rang up customer support. The agent advised me that the account had been restricted as I had 2 registrations with 888 Poker. Fair enough. I must've registered some years ago. So I asked the agent to delete one of the accounts. He did this and said he'd sent me an email confirming the details of the old account that was now live again.
I'm still waiting for that email.
More than 24 hours ago, I made a deposit to 888 Poker and talked to a support agent via live chat about a bonus - a ticket to a new depositors freeroll which she had applied to my account. The live chat was cut off by 888's system before I could even finish the chat with the agent.
And when I checked for my free ticket later on, it wasn't in my account.
There is a lot of competition out there between the poker sites and a good customer service should be one of the most important parts of a good poker site.
Please convince me that my experience was a one-off!
I've played on various well-known poker sites for the last 2 or 3 years and have played online games for the last 15 years or so.
Never have I come across a worse customer service than that of 888.
My initial problems were that I couldn't log on although I'd received an automated email from 888 advising me of my change of password and that I could now use my new credentials.
Then my account appeared as restricted.
I emailed support 3 days ago and am still waiting for a reply to my problem.
The following day I rang up customer support. The agent advised me that the account had been restricted as I had 2 registrations with 888 Poker. Fair enough. I must've registered some years ago. So I asked the agent to delete one of the accounts. He did this and said he'd sent me an email confirming the details of the old account that was now live again.
I'm still waiting for that email.
More than 24 hours ago, I made a deposit to 888 Poker and talked to a support agent via live chat about a bonus - a ticket to a new depositors freeroll which she had applied to my account. The live chat was cut off by 888's system before I could even finish the chat with the agent.
And when I checked for my free ticket later on, it wasn't in my account.
There is a lot of competition out there between the poker sites and a good customer service should be one of the most important parts of a good poker site.
Please convince me that my experience was a one-off!
