Official 888 Poker Support Thread

hatemandos

hatemandos

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I did not like this poker room - it seems he quite high requirements for computer
 
8

888Rep

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We’d like to thank all of our players who took part in The Super XL Series and apologize for the technical difficulties which occurred during the Main Event. Unfortunately, after a very exciting and successful series, we had a fault in one of our systems during the Main Event which resulted in disconnections to some customers. Our engineers quickly identified and fixed the problem but in order to do this we were forced to pause all running tournaments. We take these matters and our customer satisfaction extremely seriously and are working relentlessly to avoid these issues in the future and to keep improving the standards of 888poker's customer experience.



Once we identified the connectivity issues, we decided to use the ‘Pause Tournament’ feature in order to ensure that some players didn’t gain an unfair advantage. The current disadvantage of the ‘Pause Tournament’ feature is that whilst it doesn’t allow for the next blind level to begin, the current blind level continues to run until it is complete. We are aware that this is not optimal behaviour for this feature and intend to address this for future versions.



We expect to deliver another Super XL Series within 2016.

Regards,

888Rep
 
veltins

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whenever i open the 888 client , it shows that wheel of fortune to win tix or free money to play some games. whenever i win any tix , i never ever get any tix after 48 or 72 hours. is it all lies ? whats going on ?
 
lovemiscou

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It's only for depositors veltins, same thing happens to me, it says that i have to deposit a minimum of 20 dollars to be eligible.
 
8

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Great Scott!
TV personality & poker enthusiast Kara Scott joins Team 888poker

Poker enthusiast Kara Scott is announced as 888poker’s latest ambassador.
The multi-talented boasts an impressive career in TV & journalism and is a strong advocate for women in poker.
Kara has praised 888poker’s focus on providing a ‘great player experience’ for its fans.

Premier poker room, 888poker, is delighted to announce poker talent Kara Scott as its latest Team 888poker ambassador.

The newest addition to the line-up boasts an impressive career as a journalist and poker player, and is now a well-recognised TV host in the poker world – after having joined ESPN’s coverage of the 2011 World Series of Poker (wsop) main event, where she remains an established member of the award-winning broadcast team.

The poker fan has had a host of impressive achievements at major poker tournaments, including the 2008 WSOP $10,000 buy-in event, which saw Kara finish in the top 2% of 6,844 players, taking home a total of $41,816 in winnings. She has also made her mark as the only woman to cash in during both WSOP Main Events in 2008 and 2009 and the second woman ever to cash in two consecutive WSOP main events.

Referring to herself as a ‘poker enthusiast’ rather than ‘professional poker player’, Kara is a lover for the game and has demonstrated her obvious talents when it comes to poker events – placing her in the top 100 canadian poker players. She is also a strong advocate for women in poker and is keen to encourage more women to compete.

Speaking on behalf of joining the 888poker Team lineup, Kara says; “I’ve long been impressed with 888poker’s focus on providing a great player experience. I’m a big believer in just how much fun poker can be and adore being involved with the recreational side of the game, as well as the more serious side.

Joining the 888poker team is a fantastic milestone for my career and I feel honored to be representing such a key player in the poker industry. I’m also really excited to be a part of their impressive team of ambassadors! I am looking forward to a bright and successful future with 888poker.”

Itai Pazner, Senior Vice President & Head of B2C at 888 Holdings extended a warm congratulations to the online poker room’s latest ambassador: “All of us here at 888poker are thrilled that Kara has joined our team. Her achievements and outlook on the game and the industry are exactly what 888poker stands for and we look forward to having her on board.”

888poker players are able to celebrate Team 888poker’s latest addition through competing in the $3,000 Welcome Kara Scott Free Tournament, running on 29/02/16 at 19:05 GMT, which offers a $100 bounty on knocking out Kara. Registration will be open 2 hours prior and does not require a password.

Furthermore, on the 3rd March, Kara will also be hosting one of many 888 Live Local Events, taking place at Aspers Casino in London. The event commences on the 3rd March 2016 and runs until 6th March 2016, where players could win the chance to compete at the WSOP taking place in Las Vegas later this year.
 
8

888Rep

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Hey guys,

We are happy to announce a second Super XL series for 2016!
The series will take place between May 15th to May 22nd, With a $1,000,000 guaranteed Main Event running on the last day.
The Main Event is already up in the client with satellites running every day.
After the success of the previous series, we are planning a very similar schedule with slightly higher guarantees.

Hope to see you all at the tables.
 
99TERRANCE99

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Why doesnt 888 at times being sold as a canadian product have absolutely nothing to offset the currency exchange and expect we will play therestill... not cool and very short sighted as you used atheletes and branding pretty much saying previously its a canadian entity which it isnt and doesnt even caitor to players from the country it promotes itself too.
 
MasterOfDisaster

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Can you please give me more details of the promotion that you are talking about?

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MasterOfDisaster

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When you open the 888 client, you should get a pop up with a message specifying a specific hand to win with in snap cash games.

Ty but clicked that away , without reading earlier. Now no pop up at all

Guess the hand is same for everyone. I already know which are not the ones :D
 
moots

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I think if you close and re-open the client (a few times), you'll get it again.

I think the complete list of hands each day is on their website (somewhere).
 
Rijckenborg

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hand of the week promo it really bugged
I receive the email about the promo,
Friday I get a pop up screen in my lobby with the hand of day, it was 99
I get my ticket...

Today, I did not receive the pop-up before the 5000 allin,
But I win a pot with hand of day..... 76 suited, I dont reveive a ticket
Later I received a pop-up saying that hand of day was AK, but AK, is the hand of day of tomorrow

I call support 1 hour before the all-in of today, I send a email with prrof that I get the hand of day 76 suited... They said that they cannot give me manualy a ticket...

I hope that I will receive the pop-up for the hand of week tomorrown without bug
 
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