Official 888 Poker Support Thread

[BluffMeAllIn]

Can I have your poker user name and I will send this over for you.

I am DaJuRan on there.

 

[888Rep]

I am DaJuRan on there.

Have sent your feedback over for you, thanks.

 

[84ofspadesallin]

hi 888 rep

I am having a problem where 888 is unable to understand about handful of email letters written in English, maybe we can talk on here.. if you are available..

my accounts not banned or anything so its really troubling and seems almost alien.

 

[84ofspadesallin]

called them on the phone and had this resolved

thanks to 888 and to cardschat for cleaning up my posts you can merge/delete this one too.

 

[orsino12]

Just a quick question about the $88 Free No-deposit Bonus.

After playing on pokerstars for years their recent changes has me looking around at other sites and I downloaded 888 yesterday to try it out (pretty good so far), but I'm curious as to what the $88 no-deposit consists of since from what I can tell when I created the account there was $2 and 6x $1 tickets, which is pretty good by itself, but I can't seem to figure out what the remainder of the bonus consists of.

Thanks

 

[Archer_eSp]

Just a quick question about the $88 Free No-deposit Bonus.

After playing on pokerstars for years their recent changes has me looking around at other sites and I downloaded 888 yesterday to try it out (pretty good so far), but I'm curious as to what the $88 no-deposit consists of since from what I can tell when I created the account there was $2 and 6x $1 tickets, which is pretty good by itself, but I can't seem to figure out what the remainder of the bonus consists of.

Thanks

you got an $80 bonus, i think you need 250 points to release $8 chunks

 

[orsino12]

you got an $80 bonus, i think you need 250 points to release $8 chunks

Thanks. I thought it might be something like that but I couldn't find the info anywhere.

 

[coolDadJimbo]

just started on 888 this past week.... so far so good... getting use to the software, etc.... but i find on my Android device th App freezes quite frequently... gets pretty frustrating.... not sure this common or not...

anyways, be cool

 

[888Rep]

FYI,
We have added a new weekly PLO tournament every Monday at 19:15 GMT called "Smokin' Omaha".
This is a 6-Max tournament with a $55 Buy-In, 10K starting stack and 15 Minutes blind levels.
We are starting with a $2,000 guaranteed and looking forward to increase it if participation allows it.
If this tournament succeed we are open minded towards adding more PLO/08 tournaments.
Good luck!

 

[BluffMeAllIn]

Something weird going on with tourney lobby's tonight, or at least in this one .... says i'm busted out but clearly not and a few ppl mentioned the same

 

[Gorak]

Something weird going on with tourney lobby's tonight, or at least in this one .... says i'm busted out but clearly not and a few ppl mentioned the same

What version of the software are you using?

I have a problem with the lobby too but not the same as you.

I got version: p-1-en-4-6.17-4-34

 

[MasterOfDisaster]

No plans for a series with some smaller buy ins in the future?
I do think if the biggest buy ins in the XL series, would have have a micro variant like the micro main event , it would make a lot of players happy!

 

[888Rep]

No plans for a series with some smaller buy ins in the future?
I do think if the biggest buy ins in the XL series, would have have a micro variant like the micro main event , it would make a lot of players happy!

No plans at the moment but I have sent your feedback over for future consideration.

 

[888Rep]

Something weird going on with tourney lobby's tonight, or at least in this one .... says i'm busted out but clearly not and a few ppl mentioned the same

Can you please send this information along with your poker user name to support@888poker.com and they will look into it for you.

Thanks

 

[Archer_eSp]

i had the same problem last night with the lobby showing me eliminated

 

[anonimalit]

im enjoy in 888 , but im no received $88 free no depositors! =(

 

[Ymatov]

What difference with PS

What difference with PS and 888?

 

[888Rep]

im enjoy in 888 , but im no received $88 free no depositors! =(

Please read this,
http://888-external-en.custhelp.com/app/answers/detail/a_id/6567/prod/4

 

[Rijckenborg]

Since 2 days, when I login to 888 Poker client, the spin the Wheel windows don't pop-up anymore, it is normal? this promotion is ended?

 

[888Rep]

Since 2 days, when I login to 888 poker client, the spin the Wheel windows don't pop-up anymore, it is normal? this promotion is ended?

Yes that promotion has now finished.

 

[Slavuy]

How many days should be to make the payment?
I put my withdraw request 2 days ago.

 

[888Rep]

How many days should be to make the payment?
I put my withdraw request 2 days ago.

http://888-external-en.custhelp.com/app/answers/detail/a_id/3524/prod/4

 

[Poker Orifice]

Cards still aren't appearing as 'full cards'. I've been having this problem for ages but previously when I sized the table to a LARGE size the cards would appear full-size but once I shrunk the table to a certain point, they'd be half-hidden again. Now, they're half-hidden (covered) like this pic. here ALL THE TIME (regardless of table size).

Anyone help me on this please?

 

[888Rep]

Cards still aren't appearing as 'full cards'. I've been having this problem for ages but previously when I sized the table to a LARGE size the cards would appear full-size but once I shrunk the table to a certain point, they'd be half-hidden again. Now, they're half-hidden (covered) like this pic. here ALL THE TIME (regardless of table size).

Anyone help me on this please?

I have sent this over to support for you so please check your mail.

 

[Poker Orifice]

If there was a way to offset the currency difference id be playing there everyday ,its my favorite place to play,but i cant at those differences,its to much to make up and its frustrationg as you guys advertise so much in canada even using a canadian athelete to promote the company in George St.Pierre but it surely doesnt cater to us and thats short sighted lots play here and on the site but would so much more,if there was an encentive to atleast even the difference so were not in the hole 35 percent of our bank right off the start.

What are you suggesting? Cdn. $ & US $ should be at par?