ACR Thread

[nelo80]

I if I start talking about this site to play poker, responding to player emails and website no doubt that filled two pages, because one of two things, or there are players who are hackers and make a big mafia to see letters, or this site uses many players of the house to play at the tables, because what it is spent not Normal...









is just my opinion, I was chatting after already be talking to the operator more than 15 minutes without response, and he did not say anything and already are almost three days waiting for email ...

 

[stevenparker91]

Do you remember the TID, tournament name, maybe the date you were playing at least a range? You can send the information you remember at Security@AmericasCardroom.eu and we will more than glad to help you with that

No it was one of the on-demand freerolls. I just remembered that being weird, he got moved and then I just blew it off thinking about what I needed to do to win

 

[stevenparker91]

Does the Saturday freeroll satellite winner play in the Sunday Special the next day? Or does he/she have to wait til the following week?

 

[ACR Rep]

I if I start talking about this site to play poker, responding to player emails and website no doubt that filled two pages, because one of two things, or there are players who are hackers and make a big mafia to see letters, or this site uses many players of the house to play at the tables, because what it is spent not Normal...is just my opinion, I was chatting after already be talking to the operator more than 15 minutes without response, and he did not say anything and already are almost three days waiting for email ...

I like to apologize for any issue you had when contacting our support department, please let me know if there's something I may do for you.

 

[ACR Rep]

Does the Saturday freeroll satellite winner play in the Sunday Special the next day? Or does he/she have to wait til the following week?

Until the following week

 

[ACR Rep]

We will have some scheduled downtime for maintenance on Wednesday August 3rd from 6am to 11am ET. We appreciate your patience and apologize for any inconvenience.

 

[noodletheriver]

Thanks blobman. Very helpful. I'm fairly certain you weren't in the hand and aren't familiar with the player in question though. The only other person in the hand had misgiving about the situation as well. A reg winner to boot.

I just can't explain why a player who has never lost a session (variance proof?), calls a huge all in bet with the most obvious two outer that has ever existed. The outcome I'd be happy with is a reasonable explanation for why that happened. Not a email from ACR with misspelled words. You get what you get though.

Also, I'm thinking you may not be familiar with ACR "investigations".

Post the Hand and the players name

 

[noodletheriver]

@ACR Rep, will there be an option in the future to hide the player's "city" from the player's profile?

Why would you do this ? It somewhat deters collusion

 

[ScooperNova]

Post the Hand and the players name

Great advice. I already did though.

 

[ScooperNova]

The cashier is broken, as it doesn't load up. Can't see how many points I have left.

 

[ACR Rep]

The cashier is broken, as it doesn't load up. Can't see how many points I have left.

Thanks for the report, our support dep reported it a few hours ago. It should be working now.


Regards

 

[ACR Rep]

Big giveaway tonight and another raffle coming! Check this out!


This is how it works:

Go to our facebook page and: Like and Share this Facebook image using #OSSCub3d and you’ll be entered in a raffle for a free $55 seat to this Sunday’s Sit & Crush satellite at 8pm ET. At least two $4,900 packages to the Punta Cana Poker Classic will be awarded at the satellite! #OSSCub3d

 

[ekgbeat]

Is not in our projects right now but I will send you request for consideration.

Regards

Could you elaborate on what "projects" are being worked or in the pipeline? It was be nice to know how the future of ACR will look.

 

[ekgbeat]

Why would you do this ? It somewhat deters collusion

The why is because it is a privacy leak, and is not necessary to show the players city. I wouldn't want other players to know my exact location; especially if I lived in a small town.

I think the deters collusion is false. Other sites such as Pokerstar, Bovada, and I think majority of online sites do not display the player's city. Each site is capable of fighting collusion via the player's IP address. Say two players live in a major US city, does that mean that they are colluding when they have no contact outside of a random game?

 

[donkcentralFF]

collusion on bovada and rampant.. Very easy to get away with and I doubt they do very little to catch it unless their getting mass reports of the same person doing it

 

[jacknstax]

ACR says there is a Freeroll Leaderboard that pays the top 10 players I think for obtaining the most points playing freerolls.

Those who place get a ticket to the Sit N' Crush and whoever finishes in 1st Place on the leaderboard also gets a $215 ticket.

My question is how do I get to the freeroll leaderboard to see the current and past standings?

Thanks ACR

 

[jacknstax]

ACR ACR ACR

ACR says there is a Freeroll Leaderboard that pays the top 10 players I think for obtaining the most points playing freerolls.

Those who place get a ticket to the Sit N' Crush and whoever finishes in 1st Place on the leaderboard also gets a $215 ticket.

My question is how do I get to the freeroll leaderboard to see the current and past standings?

Thanks ACR

 

[blobman]

Some people have their locations blank or clearly fake locations. That should not be allowed if people are unable to hide their locations. I like having locations so you can get a feel for who you are playing against, and I do try to get location reads based on country of residence.

 

[JAQK_T]

A couple of things on ACR...

To ACR REP:

1. Is there a reason, we can't see the % of chances of winning at showdown? Is this done intentionally?

2. On the Mac software... the filter function has some issuess...the "max" buyin button is not working properly please look into it.

(my first post) hello world!

 

[ACR Rep]

ACR says there is a Freeroll Leaderboard that pays the top 10 players I think for obtaining the most points playing freerolls.

Those who place get a ticket to the Sit N' Crush and whoever finishes in 1st Place on the leaderboard also gets a $215 ticket.

My question is how do I get to the freeroll leaderboard to see the current and past standings?

Thanks ACR

You can see the current results here: https://www.americascardroom.eu/online-poker-promotions/freerolls-on-demand/ but it will not provide you with the previous weeks. If there's any query in regards this matter you can send an email to CS support at Support@AmericasCardRoom.eu

 

[ACR Rep]

To ACR REP:

1. Is there a reason, we can't see the % of chances of winning at showdown? Is this done intentionally?

2. On the Mac software... the filter function has some issuess...the "max" buyin button is not working properly please look into it.

(my first post) hello world!

1. our software doenst allow it, however this might be something we put in the future
2. I will send it to the programmers so they can review on this matter

 

[dbchristy]

Has anyone complained about the site lagging? Since the update Im having issues

 

[inaZu]

Hey ACR guy, why all of the sudden is my anti-virus telling me you are up to no good? It told me ACR was up to "suspicious" activity, what is it talking about? It actually suggested I delete your software. I know you guys updated the other day...what do you got going on?

 

[ekgbeat]

Some people have their locations blank or clearly fake locations. That should not be allowed if people are unable to hide their locations. I like having locations so you can get a feel for who you are playing against, and I do try to get location reads based on country of residence.

I agree that country should be visible, but I think that having the city visible is unnecessary. Especially if you live in a small town.

 

[Shempstir]

I agree that country should be visible, but I think that having the city visible is unnecessary. Especially if you live in a small town.

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