ACR Thread

[dirtyoldog]

yep back in business

 

[dirtyoldog]

nope its down again

 

[mastoidita]

The problem i think is with server,1 hour work,7 hours dont work....and right now don't work very good.

 

[ScooperNova]

Yeah, tried again and it's not working for me either. The client and cashier seem fine, but I cannot connect to a table. The lobbies load up, but there are no players at any tables.

 

[denisthemenys]

the same problem wit BCP i have its imposibil to play

 

[jrawls]

lock out while playing

Just tried to play cash 10nl and system would freeze both tables and sometimes only one table. when the system came back I was sitting out and was able to see all the hands I missed. I try later

 

[billyboy313]

up and down all day ..... tons of 100$ freerolls , but keep freezing up

 

[billyboy313]

having a hard time even registering , click on tournament lobby and it never bring me to it

 

[ScooperNova]

Seems to still be problems for me. This has been going on all day so I guess it qualifies as an outage. I have had wide ranging and intermittent problems the whole time.

 

[ScooperNova]

ACR Rep: Is there any information on the nature of today's outage and any timeline on returning functionality? Thanks and good luck.

CC members: Hope to see you at the tables soon!

 

[ScooperNova]

What about a "fold and show" option?

Same thing I suggested, as by another user earlier in this thread.

 

[BenjiHustle]

It wouldn't be the first time that a server provider has shut down on a poker site that they're not getting along with...... ??????

And boy, does it ever seem similar.... ????

 

[whowantwhat]

Disconnected in the middle of a game and won't reconnect.

Your website won't even load for me talk to customer support

Umm refund please?

 

[el_magiciann]

Yeah they are just really down even right now. I'm in game that is paused Never seen this scenario at online MTT, we are waiting for some time to restart the game. Man that's so unreal and they have such little time to get their shit together before the 1MIL!

 

[pm6guy]

i've had problems for months with random disconnections. It's time for a server update? Sure we don't have many choices in USA but at least make me want to play and not feel like a prisoner to your site since other sites are garbage too.

 

[nygmen2007]

ANyone that says be patient and that winning network will get better, this proves it is horrible they have been working on this since sunday.. There isno way they can handle all the traffic and theyhave lousy support and IT people. This should have been fixed already, I do not know how they are going to run the million this SUnday if this stuff keeps up. I am thinking about moving to another site. CC maybe we can do some bovada freerolls???

 

[AmyTN]

ACR is currently my favorite cardroom however having some serious issues the last couple of days with the lagging and disconnections, hope they get it resolved real soon

 

[dj11]

ANyone that says be patient and that winning network will get better, this proves it is horrible they have been working on this since sunday.. There isno way they can handle all the traffic and theyhave lousy support and IT people. This should have been fixed already, I do not know how they are going to run the million this SUnday if this stuff keeps up. I am thinking about moving to another site. CC maybe we can do some bovada freerolls???

Bovada went low key early this year, with no freerolls, and few private promotions at all. It was explained to us that they wanted to go low key.

As for the WPN connection problems; Carbon has also been having similar issues during this same time period, and there is the rumor of DDOS attacks. Look in the News section for more info.

 

[Landopope]

Hopefully these connection issues get worked out before the million guaranteed tomorrow and good luck to anyone competing in it!

 

[BenjiHustle]

ACR Rep,

Why you no respond to these issues? ACR is getting shut down by the provider, aren't they?

 

[ScooperNova]

ACR Rep,

Why you no respond to these issues? ACR is getting shut down by the provider, aren't they?

I did get an email response. I'm sure they are running around like chickens with their heads cut off with the outages and the $1 million guaranteed about to go down. I'm almost certain they were on pins and needles about the million dollar tournament before the outages.

Check your emails on the account you used to register for ACR. I got it yesterday or the day before. It does acknowledge there was a problem and for now it is unknown if it was directly related to problems that have been plaguing multiple poker sites as of late. It's not super-informative, and they didn't return any of the money from any pots I was involved in as far as I know, but it's something.

 

[Antonio22777]

ACR is not treating its customers in a sincere or informative manner..
GOTTA ASK?????Are the .50 cent tourneys coming back or not???????
Thank You
Antonio22777

 

[ScooperNova]

ACR is not treating its customers in a sincere or informative manner..
GOTTA ASK?????Are the .50 cent tourneys coming back or not???????
Thank You
Antonio22777

I noticed those were missing as well. I played in a few before and thought they were a nice option. Also missing are the $10 on demand free rolls. It would be nice if there were some sort of announcement in regards to this. I'm sure it would be a jolt to me if one of my regular cash games stakes were suddenly missing, so I could identify with people who play these tournaments on a daily basis. I'm sure they are really busy trying to make sure the $1 Million GTD is a success right now, but hopefully they will at least say something in the future about the missing tournaments.

Good luck at the tables!

 

[BenjiHustle]

I did get an email response. I'm sure they are running around like chickens with their heads cut off with the outages and the $1 million guaranteed about to go down. I'm almost certain they were on pins and needles about the million dollar tournament before the outages.

Check your emails on the account you used to register for ACR. I got it yesterday or the day before. It does acknowledge there was a problem and for now it is unknown if it was directly related to problems that have been plaguing multiple poker sites as of late. It's not super-informative, and they didn't return any of the money from any pots I was involved in as far as I know, but it's something.

I was referring to the ACR Rep who was posting itt.

 

[Th4tsPok3r]

I need help and i cant get ahold of anyone from the site on ACR i spun the wheel to get into the 1,000,000 GTD and the wheel just keeps spinning. i'm outraged.